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Reviews of Comfort Suites Johnson Creek Conference Center

2.5 out of 5
Comfort Suites Johnson Creek Conference Center
725 Paradise Ln, Johnson Creek, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 849 reviews" "
Rating 8 - Good. 239 out of 849 reviews" "
Rating 6 - Okay. 91 out of 849 reviews" "
Rating 4 - Poor. 36 out of 849 reviews" "
Rating 2 - Terrible. 23 out of 849 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveller
Great comfortable bed
Stayed 1 night in May 2024
Response from Lewis on 14 May,2024
Thank you for completing our online survey regarding your recent stay at Comfort Suites Johnson Creek Conference Center. We sincerely appreciate and value your feedback as a guest. I will share your comments with our team and encourage us as we continuously strive to improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please revisit us soon!

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was consistently very full, hot tub was down for a day and people were eating in the pool area. The room was good though, and the few times breakfast was available it was very good.
Stayed 3 nights in Mar 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub were really crowded for our entire 5 night visit. Even when the hotel was quiet, the pool area was loud, over crowded and had people eating and drinking all over. The hotel does allow non guests to pay to just use the pool so I suspect this was the issue. Breakfast ran out twice by the time we got there at 8. When breakfast was available, it was great. The place was clean. The staff were professional and kind.
Stayed 1 night in Mar 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ed

Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the location. Great pool for families. Only ick I have is they changed the pool hours halfway through our stay
Stayed 2 nights in Apr 2024

2/10 Terrible

Brandon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived to the lobby where the clerk was on the phone. This person did not acknowledge us for 10 minutes. After 10 minures she acknowledged us to say that she was on the phone. We asked if she could just check us in quick and put the other person on hold. She then said that we were being fussy and started to berate us. I then said we just want to get checked in, we have kids in the car, youve been on the phone for 10 minutes, please just put them on hold to check us in. My wife and i were in complete shock and just said this is ridiculous. I couldn't believe it. I wont be staying here again. The absolute worst service I've had at any hotel in my life.
Stayed 1 night in Apr 2024

10/10 Excellent

Congetta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good.
Stayed 4 nights in Mar 2024

6/10 Okay

Connie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Have stayed here 3 seperate occassions and hot tub was down all 3 times.
Stayed 1 night in Feb 2024

6/10 Okay

Lauren Demshar

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The pool was perfect for little kids but the area around the pool was super gross. Lots of garbage and other yucky stuff on the floor.
Stayed 1 night in Feb 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service
It was good I would definitely stay again
Stayed 1 night in Feb 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Heather

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool hot tub and jacuzzi bath tub in our room
Stayed 1 night in Jan 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service
Unenjoyable stay
We selected this hotel to stay at because the advertise it as having a bar right in the hotel. We wanted to watch the NFL play off game at the bar. When we arrived we were informed that the bar has been closed since COVID. The place was also very dirty and the heat was not working in the lobby. The Beds are very hard and uncomfortable. We also had to listen to a dog bark in the room next door all night long. Needless to sat our stay was not enjoyable.
Stayed 1 night in Jan 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Everything about this hotel was great, service was above and beyond, spacious room, comfortable bed.
Stayed 1 night in Jan 2024

10/10 Excellent

TERESA, STILLWATER

Travelled with family
Liked: Amenities
The pool is great but the cable is out so we couldn’t watch the football game
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Stayed 1 night in Jan 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very accommodating and staff was very friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Patti

Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
The website said that they had a Bar. When we got there I had asked where the bar was to get a drink and Guest service had told us that they closed it because the Hotel was bought by someone else and it has been closed since. The door to go out of.... You could get out but you had to walk all the way back around to the front entrance because the entry pad was missing. the box was there with wires exposed. other than that, it was a good stay. the room was nice a cozy, very quite area. Slept very well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marcial

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Kara, Jackson

Stayed 1 night in Dec 2023

10/10 Excellent

Joan M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to bring our dog was great. There were quite a bit of dogs throughout the week but never had any issues. The rooms were very protected from sound. We were able to get extra towels and toiletries right away upon request. The front desk was always friendly. The inside of the hotel was kept very clean. The outside did have trash around the property, full garbages and over flowing cigarette butt "garbage". Loved the free coffee that was available. The breakfast was also a great option. Good variety and the gentleman kept things very stocked. Having only one waffle maker did tend to cause a wait though. Definitely would stay there again if we were in the area.
Stayed 6 nights in Dec 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe & quiet. Website stated "pet friendly", unfortunately did not state a fee of $15/night extra.
Stayed 2 nights in Dec 2023

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We stayed to attend a family member’s graduation and everything was wonderful. Convenient location, amazing pool area, a great pet policy, and larger than expected room sizes. Our only complaint was that you could really easily hear outside noise, even that came from outside the hotel, but nothing that was frequent enough that it would keep us up at night.
Stayed 2 nights in Dec 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, close to shopping
Stayed 1 night in Dec 2023

10/10 Excellent

Andria J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Had a very nice stay here. Service at the front desk was awesome! They were super friendly and accommodating. Our room was very clean, comfortable, and quiet. There was an unpleasant smell in certain areas of the hotel (not our room) on occasion, but other than that we had no complaints at all. Breakfast had plenty of choices and was decent enough for a continental breakfast. We would definitely stay here again! Great value for the money!
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Stayed 1 night in Nov 2023

8/10 Good

Taylor

Stayed 1 night in Aug 2023

8/10 Good

Patti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Will

Travelled with family
Liked: Staff & service
I could not regulate the temp in our room so it ended up being too warm. We found trash in the room and under couch cushions when we pulled out the sleeper in the sofa. Breakfast was OK though no one came to replenish items during the morning rush. Pool facility was nice and kids enjoyed that. Hotel was quiet and besides the temps being warmer than we like, we slept well.
Stayed 1 night in Nov 2023

4/10 Poor

Mackenzie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property had a nice location. The staff members were nice and accommodating and my son loved the kids pool. Our room was also pretty clean. Although there were all these positives our negatives outweighed the positives. We arrived at the property around 7:45pm. After getting all settled in our room and feeding my kids we realized the heat wasn’t working. We talked to staff and they offered us a new room but moving two kids under the age of three is not ideal at 10:30 at night. The next morning we noticed our fridge freezer was froze over so we couldn’t put anything in there and our tub took forever to drain so people had to wait a good amount of time before the next person could shower. We chose this hotel specifically for the pool but the first day we went to go use it the pool was closed because something was found in the pool. The second morning we stayed the free breakfast was very picked over. No forks, watered down juice, no syrup, no bread for toast, not many yogurt options etc. The tables and high chairs were not very clean either. An adult in our party had to go let the front desk know before anyone came to restock.

10/10 Excellent

Marcial

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to work
Stayed 1 night in Nov 2023

4/10 Poor

Scott

Travelled with family
Disliked: Staff & service
The pool are was clean and nice
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Ilya

Stayed 1 night in Oct 2023

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, amenities
The pool area was nice. The rooms are not well insulated for noise.
Stayed 1 night in Oct 2023

2/10 Terrible

Chad

Stayed 1 night in Oct 2023