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"Just really slept in the hotel. I don’t like the bathroom personal products as the smell isn’t good for me. Thank goodness I packed my own personal products. The temperature was also warm in the room but my window did open which really helped out! Bed was comfy and the tv worked. "

"Only issue is I heard noises from the AC unit very much making noise. I woke me up every night."

"It was much better shuttle on time and the beds comfortable ."

"Location was good. We stayed over before an early flight at JFK. Shuttle starts at five to JFK. Had a light dinner at the hotel’s small restaurant. Food was good. A little noisy road traffic in evening but died down later. Staff was very friendly and helpful. Room was very clean and seemed recently updated."

"Amazing everything especially staff."

"The hotel looked run down. Shelving in bathroom was falling off the wall. No hot water, staff knew of the problem but did not bother mentioning it. No appoligies, and no discounts given "

"Staff friendly "

"I had a mixup when I booked it (my fault) and the lady at the front desk was awesome with helping me get it all fixed. It was midnight and after a 14hr flight from Hong Kong, I just wanted to shower and go to bed. She made it possible. "

"Clean, comfy beds, and quiet. Didn’t have the opportunity to dine at the restaurant, looked beautiful. The gym was great, loved the pool, steam and sauna. Well thought out, will definitely rebook when I’m ready to visit NYC again. Also wonderful hotel shuttle drivers!! "