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"A very friendly staff and good location."

"We arranged a surprise birthday stay for my mother at The Ritz-Carlton, and the experience was nothing short of exceptional. Every detail was handled with such care, thoughtfulness, and genuine attention that it made her celebration feel truly extraordinary. The level of comfort, generosity, and hospitality extended to her was remarkable, and it was clear that the staff went above and beyond to make her feel special. Their warmth, professionalism, and attention to detail turned her birthday into a beautiful and memorable experience. A special thank you as well to the spa staff, whose care and service added another layer of relaxation and luxury to her stay. I am sincerely grateful to everyone involved for making my mother’s birthday so elegant, seamless, and unforgettable. I would wholeheartedly recommend The Ritz-Carlton to anyone seeking a stay defined by excellence, grace, and truly outstanding service."

"Highly recommend it very clean, great breakfast "

"The resort is very nice. There are several pools, one has a swim up bar. Of course there is also the Dead Sea. Staff there will help you with ‘mud’ so you leave the Sea feeling great. This service is free! We ate at two restaurants- the Italian and the Lebanese. Both were really good, the Italian was excellent!"

"Very nice hotel close to the airport "

"Breakfast was very good"

"Functional, not particularly clean or welcoming. Staff helpful. "

"the hotel is relatively new and in excellent condition. It’s located in a mall so quite convenient if you’d like to do some shopping. They upgraded our first night to a suite as a courtesy of welcome. It made our stay here in this hotel and in Amman generally speaking, a more memorable one. "

"Every time go to amman i stayed here , means the staff very friendly, they take care ,breakfast huge variety and fresh, rooms clean ."