3 outdoor pools, free pool cabanas, pool umbrellas
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Reviews of Casa Suaya

4 out of 5
Casa Suaya
Ruta 10 Km 185.5, José Ignacio, Maldonado

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Nahuel Morales on 12 Jan,2020
Estimad@ Huesped Gracias por compartir su valoracion de nuestro hotel. Lo esperamos en su proxima visita a Jose Ignacio.

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Juan Manuel Spinoso on 2 Dec,2019
Muchas gracias Joao!!! Los esperamos pronto. Atentamente. Juan Manuel Spinoso

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Nahuel Morales on 17 Apr,2019
Dear Guest Thank you for your rating. All the best,

4/10 Poor

Susana, New York, NY

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Such a disappointment
This hotel has a wonderful location, just past Jose Ignacio. Unfortunately it is now rundown and unkempt. The grounds, which were lovely when the hotel first opened, are now a disaster. Doubt they have seen a gardener all summer. There were big black ants traveling up the walls outside our room. Huge dead water bugs lay on the floor of the restaurant bathroom. Quite unappealing, to say the least. This hotel could be fantastic, but needs a lot of TLC, and it is not receiving it.
Stayed 1 night in Mar 2018

8/10 Good

Mariana, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the beach
Spent my stay with our two kids off season. Good location and incredible view to the ocean from our beds. Nice, rustic hotel. Close to Jose Ignacio's beach. Beautiful pool and great breakfast.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice hotel close to the beach
Had no water one night. I checked in at night and I had no room that I reserved. Service is not that good.

2/10 Terrible

Pertus, Panama City

Disliked: Property conditions & facilities, room comfort
Forget a winter visit!
Hotel is not prepared to receive guests during the cold season. SO COLD! Room was even colder than outside. And for 350 USD a night, I feel like being robbed. Must be closed during winter

10/10 Excellent

Favi, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View
We stayed at this hotel from April 17-21, 2014. Our room had an ocean view and it was amazing! The room was very specious and comfortable. Unfortunately, our fireplace was not working which was very disappointing. Also, we went at the end of the high season and the hotel's restaurant was closed. Also, a lot of the near by restaurants were closed. Note, if you go any time after/ before their summer (Dec - March) a lot of the restaurants and shops will be closed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great service.
We came at the end of high season, so there was some staff change-over, but everyone there was amazing. Great chatting with locals and getting to know some of the local hidden gems. So close to the ocean and just a short beautiful walk down the beach to the hot bed... You'll know what we mean.

6/10 Okay

Frequent traveller, NYC

Liked: Cleanliness, room comfort
Rustic luxury, about half way there
Some areas that were lacking can't be blamed on hotel, overcast or rain everyday of our beach stay, electricity going out and limited English speaking concierge but some areas were lacking. TV worked one day, Internet was active 15 minutes a day in room, pool was freezing and dirty. But it was friendly, decorated beautifully, in a wonderful location, nice breakfast, clean rooms and great shower.

8/10 Good

Ray, Vancouver

Liked: Cleanliness, staff & service, room comfort
Great location, young friendly staff
Awesome location across from Playa Brava, a gorgeous beach. minor improvements would help, such as: - putting face cloths in the rooms - running a vacuum through the dining room - ensuring that the satellite TV stays functioning (it was out for 3 of the 5 days we were there)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hideaway!
Beautiful hideaway!

8/10 Good

Ren, rio de janeiro

Liked: Cleanliness, property conditions & facilities, room comfort
great retreat for couples
Beautiful hotel. Great location. breakfast service flunks.

6/10 Okay

L, NYC

Disliked: Staff & service, property conditions & facilities
Casa Suaya - Jose Ignacio - Could be better...
I cannot recommend this property. The location was actually great if you're seeking a more chilled out vibe then punta and beautiful natural surroundings. However, the staff spoke NO English. They were nice, but totally not helpful with the most basic requests. The property is poorly maintained. The pool, completely not usable and very buggy! The food was acceptable, but really nothing special. I feel this place has so much potential if only the owner had a greater interest in maintaining the property and listening to the feedback from visitors. I would recommend Posada del Faro - we visited and it was lovely.

8/10 Good

Luiz Antonio

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Cesário

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Julio A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble estadía con inmejorable anfitrión
¡Nuestra estadía en Casa Suaya fue simplemente espectacular! Sergio, nuestro anfitrión, hizo todo lo posible para asegurarse de que mi esposa, nuestra mascota (una pug) y yo nos sintiéramos como en casa durante nuestra estancia. Desde el momento en que llegamos, Sergio nos recibió con una gran sonrisa y nos brindó una cálida bienvenida. Él nos mostró las instalaciones y nos explicó cómo funcionaba todo. Además, nos proporcionó recomendaciones y consejos útiles para aprovechar al máximo nuestra visita a Punta del Este. La atención de Sergio fue excepcional durante toda nuestra estadía. Él siempre estuvo disponible para responder nuestras preguntas y nos hizo sentir como en casa. Se aseguró de que nosotros y nuestra mascota estuviéramos cómodos en todo momento. Además, las instalaciones de Casa Suaya son simplemente impresionantes. La piscina y el jardín son hermosos y el ambiente es tranquilo y relajante. Disfrutamos mucho de las comodidades y servicios que ofrece el lugar, en especial su excelente desayuno. En general, recomendaría Casa Suaya a cualquiera que esté buscando una escapada tranquila y relajante en José Ignacio. La atención de Sergio y las comodidades del lugar fueron simplemente excepcionales. ¡Muchas gracias, Sergio, por una muy linda estadía y por hacer del cumpleaños de mi esposa un día inolvidable!
Stayed 4 nights in Apr 2023

10/10 Excellent

Omar Ernesto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamente recomendable para unos días de relax
Excelente opción para desconectarse unos días. Alejado del pueblo de José Ignacio; frente a la playa. Muy buena atención de Sergio a cargo de la administración. Fuimos fuera de temporada alta.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Luciano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível
Nossa estadia foi excelente! Serviço atencioso, quarto espaçoso e café da manhã maravilhoso. Recomendo fortemente para uma estadia em Jose Ignacio.
Stayed 5 nights in Jan 2023
Response from Santiago on 29 Jan,2023
Luciano, estamos felizes em saber que sua estadia foi tão agradável, obrigado por seu comentário, esperamos vê-lo novamente em nosso complexo em um futuro próximo.

10/10 Excellent

Thiago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

Keila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suíte é ótima. Além de linda, tem uma vista excepcional do nascer do sol, e do mar. Uma pintura. A cama é fantástica, e o quarto tem tudo o que precisa. O café da manhã é muito bom. Com itens fresquinhos é muito saborosos. O atendimento se destaca positivamente

8/10 Good

ana beatriz

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel lindo mas falta Manutenção
O hotel é lindo. Os atendentes todos foram muito atenciosos. Mas o hotel necessita de manutenção tal como pintura, mobiliário, utensílios de restaurantes e etc... Uma pena porque o hotel e mto prazeroso.
Stayed 3 nights in Mar 2022

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Hotel excelente! Quarto grande e bem cuidado! Café da manhã excelente! Indico a todos!
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio
Stayed 2 nights in Jul 2021

6/10 Okay

Carina

Stayed 1 night in Dec 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción cerca de Jose Ignacio
Muy lindo! Recomendable! VUELVO!!
Stayed 2 nights in Nov 2019
Response from Juan Manuel Spinoso on 30 Nov,2019
Hola Juan!! Muchas gracias por compartir su experiencia en Casa Suaya!! Nos alegra saber que disfruto de su estadía y que nos va a recomendar! Los esperamos pronto. Atentamente. Juan Manuel Spinoso

8/10 Good

gildas

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quartos grandes, cama excelente. Hotel num campo com árvores, muito silêncio. Recepção eficiente e muito prestativa. Restaurante, quando lá estivemos, excelente. Café da manhã completíssimo é delicioso. Piscina muito limpa, serviço de toalhas de piscina ótimo.
Stayed 3 nights in Mar 2019
Response from Nahuel Morales Gerente Operacional on 29 Apr,2019
Caro convidado Temos o prazer de ler esses comentários detalhados sobre o nosso serviço; Você descreveu tudo o que queremos oferecer aos nossos visitantes. Muito obrigado pelo seu tempo e esperamos ter você novamente em breve. Saudações

10/10 Excellent

MARCELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para descansar y desconectarse
Muy agradable. Muy lindo lugar
Stayed 2 nights in Jan 2019
Response from Nahuel Morales - Gerente Operativo on 29 Jan,2019
Estimada Marcela Ante todo muchas gracias por el tiempo empleado en comentar. Nos alegra enormemente que su estancia en Casa Suaya haya sido tan relajante y placentera. La esperamos en su proxima visita a Jose Ignacio! Cordialmente,

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente TODO
Desayuno muy completo,personal muy atento Las habilitaciones muy grandes,la cama enorme y muy cómoda En la habitación pondría una pequeña mesita c unos puff o almohadones para tomar algo
Stayed 6 nights in Jan 2019
Response from Juan Manuel Spinoso on 19 Jan,2019
Hola Enrique! Muchas gracias por tomarse el tiempo en compartir su experiencia en Casa Suaya! Nos alegra saber que disfruto del desayuno, del trato de nuestro staff y de la habitación. Tomaremos en cuenta cada recomendación que nos dio para poder mejorar. Saludos!! Esperamos verlo pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor: el desayuno! Todo casero y recién hecho. Variedad increible
Stayed 3 nights in Nov 2018
Response from Ramon on 19 Dec,2018
Estimados. Muchisimas gracias por su comentario. Los esperamos de vuelta. Saludos Cordiales.

10/10 Excellent

Fernando Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marcelo Louzada de

Liked: Cleanliness, property conditions & facilities, room comfort
Bom lugar
Nos dois primeiros dias o atendimento estava excelente Quando chegaram mais hospedes ficou confuso
Stayed 3 nights in Mar 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso en José Ignacio
El lugar es un paraíso, la habitación cómoda y muy linda la decoración. Todas las comodidades. El personal amable y predispuesto.
Stayed 3 nights in Jan 2018

8/10 Good

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar mágico en José Ignacio
Casa Suaya es un lugar mágico muy cerca de José Ignacio. Es ideal para descansar en el encanto de su diseño, que envuelve la naturaleza de la zona
Stayed 2 nights in Jan 2018

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llevar coche y compren su propio desayuno.
El lugar es bueno. El área alejada del pueblo pero eso es mi responsabilidad. El desayuno es malísimo. No se puede creer.
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Bom hotel, boa localização
Stayed 2 nights in Oct 2017

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cálido
Muy buena, todo muy cálido. La gente super amable y el desayuno increíble. Las habitaciones son comodísimas, lo único que la calefacción es por aire acondicionado frío calor, para mí debería ser un poco más fuerte.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito boa
Muito boa.. recomendaria o hotel com certeza.. e a regiao vale a pena com os excelentes bodegas de vinho. uma bela experiencia.

8/10 Good

Catalina, España

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Muy lindas habitaciones, lindas vistas
Las habitaciones están muy bien, con buenas vistas a la playa (que está muy cerca caminando, aunque no es la mejor parte de la playa). Ideal para un descanso tranquilo, aunque está lejos del pueblo y de opciones para comer. La piscina es normal, podría haber estado más limpia

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente lugar. Deberian prestar el servicio de bicicletas

6/10 Okay

MERCEDES, Buenos Aires

Liked: Cleanliness, room comfort
No vale lo que cuesta
el hotel es muy lindo. Los cuartos amplísimos y de muy buen gusto. El baño regular. Los amenities, y el desayuno desentonan fuertemente con la categoría Y PRECIO del hotel. El desayuno no existe. Una ingrata sorpresa. Es un servicio contratado en el restaurant de sushi que no pertenece al hotel. Le hice el comentario a la encargada-dueña une contwstó: lo mejoramos muchísimo. No sabés lo que era el del año pasado! ... ???!!!

8/10 Good

Roberto A, Sao Paulo

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Só va de Dezembro a Fevereiro.
Nao va antes de Dezembro. O hotel mal funcionava, só haviamos nós. Ó café da manhã era improvisado para nos atender. A lareira precisava manutençao. O serviço deoxou a desejar. O Hotel é lindo, localizaçao e vista deslimbrantes.

6/10 Okay

Maura, São José dos Campos,SP

Liked: Staff & service
Hotel com arquitetura bem interessante
O hotel está precisando de melhores cuidados em seus jardins, nas piscinas - com fundo descascado, nos locais de convivência e nos quartos. O banheiro sem nenhum cuidado. Imagino que este hotel teve melhores dias no passado. O café da manhã foi exatamente igual todos os dias sem nada que fosse memorável em termos de paladar. O local é lindo, próximo o suficiente de José Ignácio,este vilarejo tão charmoso na região de Punta.Há muitos restaurantes maravilhosos por perto e a equipe do hotel ajuda a fazer as reservas. Entretanto a arquitetura é de muito bom gosto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Eli, Uruguay

Liked: Cleanliness, staff & service, room comfort
Un lugar exclusivo
El hotel es especracular, la habitacion q me toco era enorme y muy linda, quizas al hotel le falte un poco de mantenimiento, ya q hay un poco de humedad en algunos sitios de la habitacion y a las piscinas les falta un poco de mantenimiento, sobre todo si comparamos precio/calidad. El desayuno es correcto.a pesar de esto en resumen el hotel esta un entorno espectacular y donde se puede estar tranquilo aun en plena temporada.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen servicio
muy lindo hotel, habitacion muy comoda y muy grande, excelente servicio