Joyo Holidays

The staff were so poite. Everything went well with our stay.

Great room, large and spacious. Nice view of the city.

Great place to stay and convenient to food places. There’s a 7-11 store just around the corner. Friendly staff that speak English well soo that was really helpful and easy for our stay. Clean rooms with lots of amenities and feels like a cosy home away from home. Walkable to main shops and metro. We were travelling with our 5yo or took the taxi most of time going back to hotel. Also, the hotel has the same-day delivery luggage service available to purchase and for you to organise.

Breakfast was average. Had good western options, however there was no fresh fruit for instance, no cheese, a few types of bread. Coffee is very limited, black coffee and if wanting a latte, a capuccino, hot chocolate from the machine, it's not available. Just creamers available. The two restaurants where breakfast eas served were very cramped, not easy to find a table. Didn't use the laundry services. Staff at reception very cooperative; few understood english. Cleanliness of the bedroom was excellent. Very near to the train station (under 2 mi utes), and about 4 minutes from the Universal studios.

The stand out about this hotel is the people. Everything with the property is excellent. But a hotel is about people. The people that care for you here are so lovely and warm that they feel more like family. You really look forward to seeing them every day and engaging them on the traditions and culture of Japan.