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" In need of refurb"

"Incredible eclectic hotel with a chic vibe !!"

"The positive - the night manager was extremely friendly and helpful. There is a unique feature in this boutique colonial style hotel which is a koi pond in terrace with fish feed provided that children especially would enjoy. Now the curious. First, the rooms are old and not well maintained. For example the safe in our room did not work and the tub/shower in the bathroom was high lipped that is extremely difficult to get in and out of, older guests be careful. A step should be provided to get in and out. You must request your exact breakfast dishes one day in advanced instead of the day of from a menu. This is really more a mom and pop operation with even ice served from a ice cube tray from a refrigerator like home emptied into the kitchen sink before landing in your glass But really the key is when you stay here you are treated like a burden by the day manager. We were accused and scolded for leaving a light yellow stain on their bath and hand towels and warned against further stains or a penalty. (Its was a very light stain that frankly we have no idea where from.) Before being allowed to leave, we had to wait for them to examine our room to ensure all was well and was mocked condescendingly “no more oil stains right?” I am not sure she would have treated caucasian guests this way so this may be a bit of the discrimination against guests of Chinese descent from all countries. "

"The room was clean and the staff were very helpful. The self service laundry was great! "

"Very nice and clean room hotel"

"Staff friendly and helpful. I always choose Novotel when visiting Taiping. "

"Debbie was so warm and welcoming! Room is clean and contains all the needed amenities; perhaps add transparency cover to the upstairs bathroom in the family room. Nasi Lemak and food spread at breakfast were really good as well! Overall, thoroughly impressed and would patron this hotel again if u visit Ipoh!"

"Reasonable price for mid 2.5 star. Check out desk was totally unreasonable when dealing with a travel companion- there were marks on a towel & pillowcase. $20USD fee. Factor this into your price consideration? 😬"

"Wood work condition deteriorated and a fire hazard; no fire detectors. Room rate expensive for such a condition. "