Kampung Lubuk Merbau Resorts

"The room is very clean. The staffs are super friendly. "

"Staff are friendly and knowledgeable. Environment is clean and shopping is great."

"Although its outskirt the places are easily accesible when booked grab and cheap grab fees. "

"Good place to stay. Close to most activities. Hotel was well presented and clean"

"Walking to Aeon Mall which is walking distance to the hotel. The mall display not much and quite limited. About hotel room, it was good and cosy also the staffs friendly an smiley at all times "

"We were sent to have fantastic local food at local area, superb. Although the hotel is not surrounded by examples like itself- Bedrock is very comfortable. The staff couldn’t be more helpful. If I was to make one hint, to have more Western options at breakfast like fruit and yogurt. Debbie and Mr Lee were great hosts who will no doubt help in any way"

"excellent service"

"Water in glass bottle were provided. Maybe could install water dispenser at each level so that we could fill the water directly."

"A high quality hotel but unfortuantely when we requested for extra 2 pillows, we were given 2 pillows which has wrinkle pillow cases and smells awful. When we brought the pillows down to the receptionist, we were told to bring it back to our room and a dosmetic will bring us another pair of pillows. I think its unacceptable and felt that the receptionist should at least take the dirty pillows from me instead of asking me to bring the smelly pillows back to my room. Also not a word of apolgies from the receptionist."