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Reviews of Niko Hotels

3 out of 5
Niko Hotels
KP Vallon Road, Kanayannur

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abul Kalam

Travelled with family
Liked: Amenities
Clean and cosy. Very helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Rama Rao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous,helpful staff,clean,comfortable
Stayed 1 night in Jan 2024
Response from Pradeep Kumar. T (GM - Operations) on 21 Jan,2024
Thank you for your review.Niko Hotels experience is all about people working together to create beautiful memories for all our guestMany thanks once again for this incredible review and we look forward to welcoming you many more times.

10/10 Excellent

Dipti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good welcome
Stayed 1 night in Jan 2024
Response from Pradeep Kumar. T on 14 Jan,2024
Dear Madam, Thank you for your review.It's our pleasure to knew that you had a great stay with us.Thank you so much for patronizing Niko Hotels. Please do come again and give a wonderful chance to serve you again.Have a great day.

10/10 Excellent

Arline

Liked: Cleanliness, staff & service, property conditions & facilities
the room was clean, and the breakfast was delicious.
Stayed 1 night in Jul 2023
Response from Pradeep Kumar.T on 13 Sept,2023
Dear Guest, Thank you so much for your review.Its pleasure to know that you had a wonderful stay at Niko Hotels. Thank you so much. Please do come again and give a memorable chance to serve you again.Have a great day.We look forward to welcoming you back again very soon.

6/10 Okay

Donnie

Disliked: Room comfort
Had much better expectations!
Plenty mosquito’s in the room, and reception did not have mosquito repellent when contacted at night. However they gave me one for the next night. Bedding wasn’t quite comfortable either. Breakfast by the rooftop was interesting with good service. Front office staff can learn a tip or two about service from the homely ladies serving at the rooftop.
Stayed 2 nights in Mar 2022
Response from Niko Hotels on 20 Mar,2022
Dear Guest, Thank you for your review. We are extremely sorry for the inconvenience caused from our front office team.We had a mosquito repellent and our staff are responsible to do the same.We will definitely notice these points to our front office team and make sure to avoid these service failures in the future period. Its really pleasure to know that you enjoyed our rooftop break fast area.Thank you for recognizing the hospitality extended by the rooftop teams - they are true champions. Thank you! Please do come again and give a chance to serve you again. Have a great day.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and stay........................
Stayed 2 nights in Feb 2019
Response from Niko Team on 6 Mar,2019
Thank you so much for your wonderful review.Hope you had a comfortable stay at Niko Hotels.Please do come again and give a memorable chance to serve you again.Once again thank you so much for patronizing Niko hotels.Have a great day to you.

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
笑顔がいい！
清潔で明るい。スタッフの笑顔の対応も気持ちが良かったです。また買い物などの場所などの相談にも応じてくれて助かりました。日本人のスタッフもいるようです。
Stayed 1 night in Aug 2019

10/10 Excellent

naoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で快適、満足度の高い宿泊でした
日本人経営のできたばかりのホテルなので、清潔さは抜群でした。シャワーのお湯の温度も水圧もよく、快適に過ごすことができました。オープンしたばかりなので、スタッフさんがうっかりしてる事もありますが、 言えばすぐになんでもやってくれようとする姿勢で、安心できました。併設のレストランも有名チェーンのお店だそうで、とても美味しかったです。レストランのスタッフもとても親切でした。朝食のループトップは気持ちよく、隣にスーパーマーケットがオープンしていたので、至れりつくせりで、お値段以上に満足度の高い宿泊でした。
Stayed 5 nights in Feb 2019
Response from GM - Operatons on 16 Mar,2019
沢山のお褒めの言葉ありがとうございます。スタッフにも伝え、クオリティの維持とこれからも更に良いサービスが出来るよう一同頑張りますので、宜しくお願いします。そしてまた起こし下さいませ。