8/10 Good
William
30 May,2023
Liked: Cleanliness, staff & service, property conditions & facilities
William
Stayed 2 nights in May 2023
Choose dates to view prices
The Sultan Hotel & Residence Jakarta
Photo gallery for The Sultan Hotel & Residence Jakarta
Overview of The Sultan Hotel & Residence Jakarta
The Sultan Hotel & Residence Jakarta
7.8 out of 10 Good
7.8/10 Good
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Jln. Gatot Subroto, Jakarta, Jakarta, 10270
Explore the area
- Gelora Bung Karno Stadium11 min walk
- Kidzania15 min walk
- Plaza Senayan4 min drive
- Jakarta (CGK-Soekarno-Hatta Intl.)43 min drive
Room options
About this area
Jakarta
Located in Jakarta, The Sultan Hotel & Residence Jakarta is connected to the convention centre. Senayan National Golf Club and Pondok Indah Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mangrove Ecotourism Centre PIK and White Sand Beach PIK 2. Travelling with kids? Consider Kidzania and Jakarta Aquarium.
What's nearby
- Balai Sidang Jakarta Convention Center - 6 min walk
- Gelora Bung Karno Stadium - 11 min walk
- Pacific Place - 13 min walk
- Kidzania - 15 min walk
- Plaza Senayan - 4 min drive
Getting around
Restaurants
- Lagoon Executive Lounge - 1 min walk
- Plataran Senayan - 8 min walk
- Lagoon Cafe - 1 min walk
- Nan Xiang Steamed Bun House - 1 min walk
- SOMA Coffee - 5 min walk
About this property
The Sultan Hotel & Residence Jakarta
Languages
English, Indonesian, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- 24-hour return airport shuttle (surcharge)
- Free local area shuttle
- Free shopping centre shuttle
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 300000 for adults and IDR 150000 for children
- 3 restaurants and 1 coffee shop/cafe
- 3 bars/lounges
- 24-hour room service
- Coffee/tea in a common area
Restaurants on site
- Nan Xiang
- Lagoon Cafe
- Nippon Kan
- Airman Lounge
- Qi Lounge
Things to do
- 2 outdoor pools
- Fitness centre
- Full-service spa
- Playground
- Sauna
- Shopping
Family friendly
- 2 outdoor pools
- Babysitting (surcharge)
- Free area shuttle
- Laundry facilities
- Playground
- Fridge
- Snack bar/deli
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Business services
- Business centre
- Computer station
- Conference centre
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massages
- Spa open daily
- Thalassotherapy
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Accessible airport shuttle
- Lift
- In-room accessibility
- Wheelchair-accessible registration desk
- Wheelchair-accessible (may have limits)
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Premium bedding
Bathroom
- Dressing gowns
- Deep-soaking bath
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Shower/bath combination
- Towels
- Toothbrush and toothpaste
Entertainment
- 32-inch LED TV
- TV channels
Food and drink
- Free bottled water
- Free minibar
- Fridge
More
- Desk
- Desk chair
- Phone
- Safe
- Slippers
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Policies
Check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 17
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 750000 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
- Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: IDR 0 (one-way)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: IDR 750000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta
Frequently asked questions
The Sultan Hotel & Residence Jakarta Reviews
Reviews
7.8
Good
7.6/10
Cleanliness
8.1/10
Staff & service
8.0/10
Amenities
6.9/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Jonguk
Business traveller
17 Mar,2023
Liked: Cleanliness, staff & service, amenities
Jonguk
Stayed 3 nights in Mar 2023
10/10 Excellent
Jonguk
Business traveller
6 Mar,2023
Liked: Cleanliness, staff & service, amenities
Jonguk
Stayed 2 nights in Mar 2023
10/10 Excellent
Jonguk
Business traveller
4 Mar,2023
Liked: Staff & service, property conditions & facilities
Jonguk
Stayed 1 night in Mar 2023
8/10 Good
Jonguk
Business traveller
28 Feb,2023
Liked: Staff & service
Disliked: Property conditions & facilities
Jonguk
Stayed 2 nights in Feb 2023
8/10 Good
WAI HUNG
15 Jan,2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WAI HUNG
8/10 Good
Verified traveller
Business traveller
24 Sept,2022
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 3 nights in Sep 2022
6/10 Okay
Lit Phen
Business traveller
12 Sept,2022
Disliked: Cleanliness, amenities, property conditions & facilities
Lit Phen
Stayed 3 nights in Sep 2022
10/10 Excellent
JECUBE
9 Sept,2022
JECUBE
Stayed 1 night in Sep 2022
8/10 Good
ALI
Business traveller, Travelled with partner
31 Jul,2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALI
Stayed 1 night in Jul 2022
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