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The Sultan Hotel & Residence Jakarta

Photo gallery for The Sultan Hotel & Residence Jakarta

2 outdoor pools
Front of property
Premium bedding, free minibar, in-room safe, desk
Executive Room, Executive Level | Executive lounge

Overview of The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta

4.5 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Jln. Gatot Subroto, Jakarta, Jakarta, 10270

Explore the area

  • Popular LocationGelora Bung Karno Stadium11 min walk
  • Popular LocationKidzania15 min walk
  • Popular LocationPlaza Senayan4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)43 min drive

Room options

About this area


Located in Jakarta, The Sultan Hotel & Residence Jakarta is connected to the convention centre. Senayan National Golf Club and Pondok Indah Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mangrove Ecotourism Centre PIK and White Sand Beach PIK 2. Travelling with kids? Consider Kidzania and Jakarta Aquarium.

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk
  • Gelora Bung Karno Stadium - 11 min walk
  • Pacific Place - 13 min walk
  • Kidzania - 15 min walk
  • Plaza Senayan - 4 min drive

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive


  • Lagoon Executive Lounge - 1 min walk
  • Plataran Senayan - 8 min walk
  • Lagoon Cafe - 1 min walk
  • Nan Xiang Steamed Bun House - 1 min walk
  • SOMA Coffee - 5 min walk

About this property

The Sultan Hotel & Residence Jakarta

4.5-star luxury hotel connected to the convention centre
Take advantage of a terrace, shopping on site and a cafe at The Sultan Hotel & Residence Jakarta. Indulge in a massage, a body wrap and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 707 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Guests reviews give good marks for the spacious rooms at the property.
Extra amenities include:
  • Rainfall showers, deep-soaking baths and free toiletries
  • 32-inch LED TVs with cable channels
  • Fridges, daily housekeeping and desks


English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 300000 for adults and IDR 150000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Nan Xiang
  • Lagoon Cafe
  • Nippon Kan
  • Airman Lounge
  • Qi Lounge

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Terrace


  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Thalassotherapy


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Premium bedding


  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste


  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar
  • Fridge


  • Desk
  • Desk chair
  • Phone
  • Safe
  • Slippers

Similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 17


Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 750000 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 0 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

Does The Sultan Hotel & Residence Jakarta have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Sultan Hotel & Residence Jakarta?

As of 7 Jun,2023, prices found for a 1-night stay for 2 adults at The Sultan Hotel & Residence Jakarta on 10 Jun,2023 start from S$112.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sultan Hotel & Residence Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sultan Hotel & Residence Jakarta?

Self-parking is free at this property.

What time is check-in at The Sultan Hotel & Residence Jakarta?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Sultan Hotel & Residence Jakarta?

Checkout is at noon.

Does The Sultan Hotel & Residence Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 700000 per vehicle applies.

Where is The Sultan Hotel & Residence Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 15-minute walk of Balai Sidang Jakarta Convention Center, Pacific Place and Gelora Bung Karno Stadium. Kidzania and fX Sudirman Mall are also within 1 mile (2 km). Bendungan Hilir Station is 23 minutes by foot and Stasiun MRT - Setiabudi is 30 minutes.




Rating 10 - Excellent. 130 out of 492 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 223 out of 492 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 89 out of 492 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 36 out of 492 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 14 out of 492 reviews" "
" "2 - Terrible 3%




Staff & service




Property conditions & facilities




8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10 Excellent


Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are kind
Stayed 3 nights in Mar 2023

10/10 Excellent


Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are very kind and generous
Stayed 2 nights in Mar 2023

10/10 Excellent


Business traveller
Liked: Staff & service, property conditions & facilities
staffs are kind and generous. They are good
Stayed 1 night in Mar 2023

8/10 Good


Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good price, many facilities and good vibes

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022

6/10 Okay

Lit Phen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walking distance to Jakarta Convention Centre
Stayed 3 nights in Sep 2022

10/10 Excellent


Stayed 1 night in Sep 2022

8/10 Good


Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good location but the break fast was is not good. Receptionists are so kinds. All other things are ok .
Stayed 1 night in Jul 2022