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DoubleTree by Hilton Hotel Johor Bahru

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from room

Overview of DoubleTree by Hilton Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000

Explore the area

  • Popular LocationJohor Bahru City Square8 min walk
  • Popular LocationSultan Abu Bakar State Mosque20 min walk
  • Popular LocationArulmigu Sri Rajakaliamman Glass Temple4 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)32 min drive

Room options

About this area

Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru is located in Central District, a neighbourhood in Johor Bahru, and is in a shopping district and near a train station. Travellers who have shopping on the agenda can visit Komtar JBCC and Johor Bahru City Square, while those looking for another kind of activity may want to explore Johor Premium Outlets. Don't miss out on a visit to LEGOLAND® Malaysia.
Visit our Johor Bahru travel guideOpens in a new window
Map

What's nearby

  • Komtar JBCC - 3 min walk
  • Johor Bahru City Square - 8 min walk
  • Angry Birds Activity Park Johor Bahru - 10 min walk
  • Sultan Abu Bakar State Mosque - 20 min walk
  • Arulmigu Sri Rajakaliamman Glass Temple - 4 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 34 min drive

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star hotel in the heart of Central District
DoubleTree by Hilton Hotel Johor Bahru is located close to Johor Bahru City Square, and provides a round-trip airport shuttle, a poolside bar and a corner/local shop. Indulge in a sports massage at Crystal Leaf Beauty, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local cuisine and a poolside location. Free WiFi in public areas is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • An area shuttle, an electric car charging station and multilingual staff
  • Express check-in, a lift and a front desk safe
  • Guest reviews speak highly of the first-rate property condition
Room features
All 333 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as climate-controlled air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch LED TVs with premium channels and DVD players
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 26 per night)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 35 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Makan Kitchen
  • Tosca
  • Axis Lounge
  • The Food Store

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14096 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sunloungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe

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Policies

Check-in

91% of travellers were happy with check-in
Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 65 for adults and MYR 35 for children (approximately)
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip)
  • Self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 26 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
Doubletree Hotel Johor Bahru
Doubletree Johor Bahru
Hilton Doubletree Johor Bahru
Hilton Hotel Johor Bahru
Hilton Johor Bahru
Hotel Hilton Johor Bahru
Johor Bahru Doubletree
Johor Bahru Hilton
DoubleTree by Hilton Hotel Johor Bahru Hotel
DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does DoubleTree by Hilton Hotel Johor Bahru have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Sept,2022, prices found for a 1-night stay for 2 adults at on 10 Oct,2022 start from S$106.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Johor Bahru?

Self-parking is available for MYR 10 per night. Valet parking is available for MYR 26 per night.

What time is check-in at DoubleTree by Hilton Hotel Johor Bahru?

Check-in begins at 3 PM.

What time is check-out at DoubleTree by Hilton Hotel Johor Bahru?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Johor Bahru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 130.00 per vehicle applies.

Where is DoubleTree by Hilton Hotel Johor Bahru located?

Located in Central District, this spa hotel is within a 10-minute walk of Komtar JBCC and Johor Bahru City Square. Johor Bahru Chinese Heritage Museum and The Mall are also within 6 mi (10 km). JB Sentral is 8 minutes by foot.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 548 out of 1000 reviews
5 - Excellent 55%
Rating 4 - Good. 365 out of 1000 reviews
4 - Good 37%
Rating 3 - Okay. 64 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Hui Mian
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose to stay here repeatedly, buffet breakfast is great, very prompt service and staff are professional and friendly. Near to the city area and easy to get delivery food to the hotel.
Stayed 6 nights in Sep 2022

5/5 Excellent

Yvonne
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022

5/5 Excellent

Yi Xuan, Singapore
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room didnt have a bathtub which was quite a waste
Stayed 1 night in Sep 2022

2/5 Poor

Fang
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was given a room that is for the disabled. The room was next to the lift so was noisy when people passed by. The toilet has no curtain or divider for bath and sink. Water for bath could splash and filled the entire toilet and wet the whole floor. Was disappointed with the room arrangement.
Stayed 2 nights in Sep 2022

5/5 Excellent

WEI LING REBECCA
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

5/5 Excellent

Chan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to city square mall. Hilton brand didn’t disappoint. Slight more expensive than other hotels but the cleanliness and location makes up for it. Go for the luxury!
Stayed 1 night in Aug 2022

4/5 Good

Leanne
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good range of pillows. Location was good - walkable to checkpoint and also to new cafes.
Stayed 2 nights in Aug 2022

5/5 Excellent

Rob
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent breakfast, friendly staff.
Stayed 1 night in Aug 2022

5/5 Excellent

Su Ping
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay is good. Breakfast spread is really good and tasty. will consider staying again.
Stayed 2 nights in Jul 2022

3/5 Okay

Colin
Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and bright
Stayed 1 night in Jul 2022