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DoubleTree by Hilton Hotel Johor Bahru

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from Room

Overview of DoubleTree by Hilton Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000

Explore the area

  • Popular LocationJohor Bahru City Square9 min walk
  • Popular LocationArulmigu Sri Rajakaliamman Glass Temple13 min walk
  • Popular LocationSultan Abu Bakar State Mosque20 min walk
  • AirportJohor Bahru (JHB-Senai Intl.)25 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Johor Bahru, DoubleTree by Hilton Hotel Johor Bahru is in the city centre and near a train station. Johor Bahru City Square and Komtar JBCC are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sungei Buloh Wetland Reserve and Bukit Timah Nature Reserve. Johor Zoo and River Safari are also worth visiting.
Visit our Johor Bahru travel guideOpens in a new window
Map

What's nearby

  • Komtar JBCC - 7 min walk
  • Johor Bahru City Square - 9 min walk
  • Angry Birds Activity Park Johor Bahru - 10 min walk
  • Arulmigu Sri Rajakaliamman Glass Temple - 13 min walk
  • Sultan Abu Bakar State Mosque - 20 min walk

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 25 min drive

Restaurants

  • Where to eat
  • Makan Kitchen – Restaurant offering local cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Tosca – Poolside restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Axis Lounge – Lobby lounge offering international cuisine. Serves light fare daily.
  • The Food Store – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star Johor Bahru hotel in Central District with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 333 rooms feature thoughtful touches such as pillow menus and bathrobes, plus 24-hour room service and LED TVs with DVD players. Guests will also find WiFi, minibars and rainfall showerheads.
DoubleTree by Hilton Hotel Johor Bahru offers 333 forms of accommodation with DVD players and minibars. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages and sports massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 26 per night)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 60 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • Conference centre (14096 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sunloungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

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Guest rating 4+
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Hotel
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Hot tub
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Pool
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4 star
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Business-friendly
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Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 60 per person (approximately)
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip)
  • Self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 26 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
FOR EXECUTIVE LOUNGE ACCESS BOOKINGS ONLY: Smart casual attire is a requirement for Executive Lounge guests. Swimwear, gym attire, bathrobes, and singlets are not permitted. Footwear not including bathroom slippers must be worn at all times. The Club Lounge is reserved for guests 12 years and older. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
Doubletree Hotel Johor Bahru
Doubletree Johor Bahru
Hilton Doubletree Johor Bahru
Hilton Hotel Johor Bahru
Hilton Johor Bahru
Hotel Hilton Johor Bahru
Johor Bahru Doubletree
Johor Bahru Hilton
DoubleTree by Hilton Hotel Johor Bahru Hotel
DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 535 out of 998 reviews
5 - Excellent 54%
Rating 4 - Good. 378 out of 998 reviews
4 - Good 38%
Rating 3 - Okay. 63 out of 998 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 998 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 998 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the town
Stayed 4 nights in Oct 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling permit is required in this during pandemic. I wish they would have clearly communicated this requirement earlier. Payment was already made.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) the hot and cold water setting tricky on occasions, either too cold or overly burning hot 2) keycard locked cause the front desk forgot to put in the exact stay 3) clean, safe to stay during the MCO period
Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in Apr 2021