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Grand Hallmark Hotel Johor Bahru

Photo gallery for Grand Hallmark Hotel Johor Bahru

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Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated

Overview of Grand Hallmark Hotel Johor Bahru

Grand Hallmark Hotel Johor Bahru

2.5 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
No. 32, Jalan Molek 2/2, Taman Molek, Johor Bahru, Johor, 81100

Explore the area

  • AirportJohor Bahru (JHB-Senai Intl.)31 min drive
  • Popular LocationSingapore Zoo32 min drive
  • Popular LocationNight Safari33 min drive
  • Popular LocationBishan-Ang Mo Kio Park43 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Johor Bahru, Grand Hallmark Hotel Johor Bahru is in the city centre. Travellers who have shopping on the agenda can visit Johor Bahru City Square and Paradigm Mall Johor Bahru. Singapore Zoo and Austin Heights Water & Adventure Park are also worth visiting.

What's nearby

  • AEON Tebrau City - 8 min drive
  • Hospital Sultan Ismail - 11 min drive
  • Singapore Zoo - 32 min drive
  • Night Safari - 33 min drive
  • Bishan-Ang Mo Kio Park - 43 min drive

Getting around

  • JB Sentral - 17 min drive
  • Admiralty Station - 18 min drive
  • Senai International Airport (JHB) - 31 min drive

About this property

Grand Hallmark Hotel Johor Bahru

Hotel in Johor Bahru with business centre and 24-hour front desk
Along with a restaurant, this hotel has self parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Grand Hallmark Hotel Johor Bahru offers 74 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages spoken

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (surcharge)
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 10:00 AM to 9:00 PM
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AMโ€“10:30 AM: MYR 15 for adults and MYR 8 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Renovated entire property โ€“ December 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: MYR 15 for adults and MYR 8 for children (approximately)
  • Airport shuttle fee: MYR 106 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: MYR 106 (one-way)
  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number 875134-K

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Grand Hallmark
Grand Hallmark Hotel
Grand Hallmark Hotel Johor Bahru
Grand Hallmark Johor Bahru
Grand Hotel Hallmark
Grand Hallmark Johor Bahru
Grand Hallmark Hotel (Johor Bahru)
Grand Hallmark Hotel Johor Bahru Hotel
Grand Hallmark Hotel Johor Bahru Johor Bahru
Grand Hallmark Hotel Johor Bahru Hotel Johor Bahru

Overall score and ratings

3.2
Rating 5 - Excellent. 9 out of 77 reviews
5 - Excellent 12%
Rating 4 - Good. 30 out of 77 reviews
4 - Good 39%
Rating 3 - Okay. 17 out of 77 reviews
3 - Okay 22%
Rating 2 - Poor. 13 out of 77 reviews
2 - Poor 17%
Rating 1 - Terrible. 8 out of 77 reviews
1 - Terrible 10%

3.4/5

Cleanliness

3.3/5

Staff & service

3.7/5

Amenities

3.1/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
Suitable for business trip, easy to find restaurant.
Stayed 2 nights in Apr 2022

3/5 Okay

Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2020

3/5 Okay

Business traveller
Below expectation, for 1 night biz stay purposes ok but not for leisure.
Stayed 1 night in Aug 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Maybe will reconsider to check in again....
Everything is ok except that for a two nights stay,it was quite bored. This is due to the TV system is not working. It was not inform prior to check in until we as guest raised the problem. The hotel should provide rate discount due to this situation.....
Stayed 2 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth and nice location
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Overall
Bilik agak sempit dengan ada tiang di tengah-tengah bilik. Bilik tiada tingkap, wayar tv berjuntai bahaya pd ank kecil. Sarapan bagus, bnyk pilihan.
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itโ€™s a nice hotel with big rooms. Itโ€™s clean enough and staff were friendly enough to provide what we need. Itโ€™s a bit far from main central area of JB
Stayed 1 night in Nov 2019