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Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk

Guest reviews

4.2/5 Very Good
232 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Laundry
  • Room service

Map

Explore the area

Popular LocationHospital Sultan Ismail19 min walk
Popular LocationAEON Tebrau City3 min drive
Popular LocationAustin Heights Water & Adventure Park9 min drive
AirportJohor Bahru (JHB-Senai Intl.)32 min drive

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    About this area

    Johor Bahru

    In the business district, The Ardens Hotel - Austin is in an area with good shopping. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Singapore Zoo and Night Safari are also worth visiting.

    Visit our Johor Bahru travel guide
    Map
    Popular Location

    What's nearby

    • Hospital Sultan Ismail - 19 min walk
    • AEON Tebrau City - 3 min drive
    • Austin Heights Water & Adventure Park - 9 min drive
    • KSL City Mall - 18 min drive
    • Holiday Plaza - 19 min drive

    Getting around

    • JB Sentral - 24 min drive
    • Johor Bahru (JHB-Senai Intl.) - 32 min drive

    Restaurants

    • Where to eat
    • The Stag – Bistro offering French cuisine. Serves breakfast, brunch, lunch and dinner daily.

    About this property

    The Ardens Hotel - Austin

    3.5-star Suburban hotel near Hospital Sultan Ismail
    This hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 20 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include free minibar items, room service and premium bedding.
    The Ardens Hotel - Austin offers 20 forms of air-conditioned accommodation with free minibar items and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

    This Johor Bahru hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free nearby parking

    Food and drink

    • Breakfast available for a fee daily
    • 1 restaurant
    • Room service available

    Family friendly

    • Dry-cleaning service
    • Laundry facilities
    • Fridge

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Malay

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas (fines apply)
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Linens
    • Premium bedding

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Shower

    Entertainment

    • Flat-screen TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Free minibar
    • Fridge

    More

    • Desk
    • Safe

    Policies

    Check-in

    Check-in time starts at 2:00 PM
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available.
    Cots (infant beds) are not available

    Payment types at the property

    MastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: MYR 0 per day

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.

    Frequently asked questions

    Can I cancel my reservation for free at The Ardens Hotel - Austin and receive a full refund?
    Yes, The Ardens Hotel - Austin offers free cancellation on select room rates, because flexibility matters! Please refer to The Ardens Hotel - Austin cancellation policy on our site for more details about any exclusions or requirements.
    Is The Ardens Hotel - Austin pet-friendly?
    No, pets are not allowed at this property.
    How much is parking at The Ardens Hotel - Austin?
    There is free parking nearby.
    What time is check-in at this hotel?
    Check-in begins at 2:00 PM.
    What time is check-out at The Ardens Hotel - Austin?
    Checkout is at noon.
    Where is this property located?
    Situated in the business district, this hotel is within 1 mi (2 km) of Sunway College Johor Bahru and Hospital Sultan Ismail. Austin Heights Water & Adventure Park and AEON Tebrau City are also within 2 miles (3 km).

    Guest reviews

    Overall score and ratings for The Ardens Hotel - Austin

    4.2
    Very Good
    5 - Excellent
    87
    4 - Good
    116
    3 - Okay
    23
    2 - Mediocre
    3
    1 - Poor
    3
    4.3
    Cleanliness
    4.4
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Lousy Toilet Paper & Food Poisoning Breakfast

    Got back the same room which I stayed last year. Very comfortable but however, toilet paper quality is very lousy and easy to melt. There is new breakfast menu which are 4 types of spaghetti. I chose the carbonara and after breakfast, I'm having the runs as not sure what's wrong with the food.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I recommend this hotel. The staffs are friendly and accommodating .Hotel is clean and food is good .i was comfortable..

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Liked: All needed were available in simple ways but comfortable, warm complimentary breakfast and coffee was nice. Disliked: the taps and tap knobs were loose and movable, little irritating

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Overall it is a pleasant stay and the staffs are helpful amd accomodating. Walkable distant to business area for foods and cafe.

    Stayed 1 night in Nov 2019