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Overview of The Ardens Hotel - Austin

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Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk

The Ardens Hotel - Austin

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSunway College Johor Bahru18 min walk
    Popular LocationHospital Sultan Ismail19 min walk
    Popular LocationAEON Tebrau City3 min drive
    AirportJohor Bahru (JHB-Senai Intl.)35 min drive

Choose dates to view prices

Luxe Room

4.6/5 guest room rating
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 Queen Bed

5/5 guest room rating
  • 1 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

5/5 guest room rating
  • 1 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 2 Single Beds

5/5 guest room rating
  • 1 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Johor Bahru

In the business district, The Ardens Hotel - Austin is in an area with good shopping. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Singapore Zoo and Night Safari are also worth visiting.
Popular Location

What's nearby

  • Sunway College Johor Bahru - 18 min walk
  • Hospital Sultan Ismail - 19 min walk
  • AEON Tebrau City - 3 min drive
  • Austin Hills Country Club - 6 min drive
  • Austin Heights Water & Adventure Park - 10 min drive

Getting around

  • JB Sentral - 23 min drive
  • AirportJohor Bahru (JHB-Senai Intl.) - 35 min drive

Restaurants

  • Where to eat
  • The Stag – Bistro offering French cuisine. Serves breakfast, brunch, lunch and dinner daily.
View in a map

About this property

The Ardens Hotel - Austin

3.5-star Suburban hotel near Hospital Sultan Ismail
This hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 20 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Other amenities available to guests include room service, premium bedding and rainfall showerheads.
The Ardens Hotel - Austin offers 20 forms of air-conditioned accommodation with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Mini fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ardens Hotel Johor Bahru
Ardens Hotel Austin Johor Bahru
Ardens Hotel Austin
Ardens Austin Johor Bahru
Ardens Austin
Hotel The Ardens Hotel - Austin Johor Bahru
Johor Bahru The Ardens Hotel - Austin Hotel
Hotel The Ardens Hotel - Austin
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel
Ardens Austin Johor Bahru
The Ardens Austin Johor Bahru
The Ardens Hotel - Austin Hotel
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel - Austin Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at The Ardens Hotel - Austin and receive a full refund?
Yes, The Ardens Hotel - Austin offers free cancellation on select room rates, because flexibility matters! Please refer to The Ardens Hotel - Austin cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ardens Hotel - Austin?
As of 28 Jan,2021, prices found for a 1-night stay for 2 adults at The Ardens Hotel - Austin on 14 Feb,2021 start from SG$27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Ardens Hotel - Austin pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ardens Hotel - Austin?
There is free parking nearby.
What time is check-in at The Ardens Hotel - Austin?
Check-in is from 2:00 PM - anytime.
What time is check-out at The Ardens Hotel - Austin?
Checkout is at noon.
Where is The Ardens Hotel - Austin located?
Situated in the business district, this hotel is within 1 mi (2 km) of Sunway College Johor Bahru and Hospital Sultan Ismail. Austin Heights Water & Adventure Park and AEON Tebrau City are also within 2 miles (3 km).
4.2
Very good
Rating 5 - Excellent. 87 out of 232 reviews
5 - Excellent 38%
Rating 4 - Good. 116 out of 232 reviews
4 - Good 50%
Rating 3 - Okay. 23 out of 232 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 232 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 232 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy Toilet Paper & Food Poisoning Breakfast
Got back the same room which I stayed last year. Very comfortable but however, toilet paper quality is very lousy and easy to melt. There is new breakfast menu which are 4 types of spaghetti. I chose the carbonara and after breakfast, I'm having the runs as not sure what's wrong with the food.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel. The staffs are friendly and accommodating .Hotel is clean and food is good .i was comfortable..
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: All needed were available in simple ways but comfortable, warm complimentary breakfast and coffee was nice. Disliked: the taps and tap knobs were loose and movable, little irritating
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a pleasant stay and the staffs are helpful amd accomodating. Walkable distant to business area for foods and cafe.
Stayed 1 night in Nov 2019

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