4/5 Good
Verified traveller
26 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy Toilet Paper & Food Poisoning Breakfast
Stayed 1 night in Feb 2020
Overview of The Ardens Hotel - Austin
Photo gallery
The Ardens Hotel - Austin
4.2/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Laundry
- Room service
- Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Sunway College Johor Bahru18 min walk
Hospital Sultan Ismail19 min walk
AEON Tebrau City3 min drive
Johor Bahru (JHB-Senai Intl.)35 min drive
Choose dates to view prices
Luxe Room
4.6/5 guest room rating
- 21 sq m
- Sleeps 2
- 1 King Bed
Grand Room, 1 Queen Bed
5/5 guest room rating
- 1 sq m
- Sleeps 2
- 1 Queen Bed
Executive Room, 1 Queen Bed
5/5 guest room rating
- 1 sq m
- Sleeps 2
- 1 Queen Bed
Grand Room, 2 Single Beds
5/5 guest room rating
- 1 sq m
- Sleeps 2
- 2 Single Beds
About this area
Johor Bahru
In the business district, The Ardens Hotel - Austin is in an area with good shopping. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Singapore Zoo and Night Safari are also worth visiting.
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What's nearby
- Sunway College Johor Bahru - 18 min walk
- Hospital Sultan Ismail - 19 min walk
- AEON Tebrau City - 3 min drive
- Austin Hills Country Club - 6 min drive
- Austin Heights Water & Adventure Park - 10 min drive
Getting around
- JB Sentral - 23 min drive
- Johor Bahru (JHB-Senai Intl.) - 35 min drive
Restaurants
- Where to eat
- The Stag – Bistro offering French cuisine. Serves breakfast, brunch, lunch and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free off-site parking
Food and drink
- 1 restaurant
- Room service available
Family friendly
- Dry cleaning service
- Laundry facilities
- Mini-fridge
Conveniences
- Lift
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Wedding services
Languages spoken
- Chinese
- English
- Malay
Outdoors
- Garden
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Linens
- Premium bedding
Bathroom
- Bidet
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Shower
Entertainment
- Flat-screen TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Free minibar
- Mini fridge
More
- Desk
- Safe
Policies
Check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Ardens Hotel Johor Bahru
Ardens Hotel Austin Johor Bahru
Ardens Hotel Austin
Ardens Austin Johor Bahru
Ardens Austin
Hotel The Ardens Hotel - Austin Johor Bahru
Johor Bahru The Ardens Hotel - Austin Hotel
Hotel The Ardens Hotel - Austin
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel
Ardens Austin Johor Bahru
The Ardens Austin Johor Bahru
The Ardens Hotel - Austin Hotel
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel - Austin Hotel Johor Bahru
Frequently asked questions
4.2
Very good
4.3/5
Cleanliness
4.4/5
Staff & service
4.0/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Sherry
18 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
ROLANDO
Travelled with family
11 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
4/5 Good
Verified traveller
Travelled with family
23 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
4/5 Good
TAY
4 Dec 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
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