The Ardens Hotel - Austin: 2020 𝗗𝗲𝗮𝗹𝘀 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀

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Premium bedding, free minibar, in-room safe, desk

4.2/5 Very Good

232 reviews

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Laundry
Room service

19 & 21, Jalan Austin Perdana 2/22, Taman Austin Perdana, Johor Bahru, Johor

Explore the area

Hospital Sultan Ismail19 min walk

AEON Tebrau City3 min drive

Austin Heights Water & Adventure Park9 min drive

Johor Bahru (JHB-Senai Intl.)32 min drive

About this area

Johor Bahru

In the business district, The Ardens Hotel - Austin is in an area with good shopping. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Singapore Zoo and Night Safari are also worth visiting.

Visit our Johor Bahru travel guide

What's nearby

Hospital Sultan Ismail - 19 min walk
AEON Tebrau City - 3 min drive
Austin Heights Water & Adventure Park - 9 min drive
KSL City Mall - 18 min drive
Holiday Plaza - 19 min drive

Getting around

JB Sentral - 24 min drive
Johor Bahru (JHB-Senai Intl.) - 32 min drive

Restaurants

Where to eat
The Stag – Bistro offering French cuisine. Serves breakfast, brunch, lunch and dinner daily.

About this property

The Ardens Hotel - Austin

3.5-star Suburban hotel near Hospital Sultan Ismail

This hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 20 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include free minibar items, room service and premium bedding.

The Ardens Hotel - Austin offers 20 forms of air-conditioned accommodation with free minibar items and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking

Food and drink

Breakfast available for a fee daily
1 restaurant
Room service available

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

Chinese
English
Malay

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Air conditioning
Linens
Premium bedding

Bathroom

Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

Flat-screen TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free minibar
Fridge

Desk
Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: MYR 0 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No on-site parking is available.

Frequently asked questions

Can I cancel my reservation for free at The Ardens Hotel - Austin and receive a full refund?

Yes, The Ardens Hotel - Austin offers free cancellation on select room rates, because flexibility matters! Please refer to The Ardens Hotel - Austin cancellation policy on our site for more details about any exclusions or requirements.

Is The Ardens Hotel - Austin pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ardens Hotel - Austin?

There is free parking nearby.

What time is check-in at this hotel?

Check-in begins at 2:00 PM.

What time is check-out at The Ardens Hotel - Austin?

Checkout is at noon.

Where is this property located?

Situated in the business district, this hotel is within 1 mi (2 km) of Sunway College Johor Bahru and Hospital Sultan Ismail. Austin Heights Water & Adventure Park and AEON Tebrau City are also within 2 miles (3 km).

4.2

Very Good

232 reviews

5 - Excellent

4 - Good

116

3 - Okay

2 - Mediocre

1 - Poor

4.3

Cleanliness

4.4

Service and Staff

4.0

Amenities

4.2

Property condition

4/5 Good

Verified traveller

26 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy Toilet Paper & Food Poisoning Breakfast

Got back the same room which I stayed last year. Very comfortable but however, toilet paper quality is very lousy and easy to melt. There is new breakfast menu which are 4 types of spaghetti. I chose the carbonara and after breakfast, I'm having the runs as not sure what's wrong with the food.

Stayed 1 night in Feb 2020

5/5 Excellent

Sherry

18 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

ROLANDO

Travelled with family

11 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel. The staffs are friendly and accommodating .Hotel is clean and food is good .i was comfortable..

Stayed 4 nights in Feb 2020

4/5 Good

Verified traveller

Travelled with family

23 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked: All needed were available in simple ways but comfortable, warm complimentary breakfast and coffee was nice. Disliked: the taps and tap knobs were loose and movable, little irritating

Stayed 1 night in Dec 2019

4/5 Good

TAY

4 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a pleasant stay and the staffs are helpful amd accomodating. Walkable distant to business area for foods and cafe.

Stayed 1 night in Nov 2019

The Ardens Hotel - Austin

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Guest reviews

Popular amenities

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About this area

Johor Bahru

What's nearby

Getting around

Restaurants

About this property

The Ardens Hotel - Austin

Property amenities

Internet

Parking and public transport

Food and drink

Family friendly

Conveniences

Guest services

Languages spoken

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

Frequently asked questions

Guest reviews

Overall score and ratings for The Ardens Hotel - Austin

4/5 Good

Lousy Toilet Paper & Food Poisoning Breakfast

5/5 Excellent

5/5 Excellent

4/5 Good

4/5 Good

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