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Overview of Hotel Austin Paradise - Mount Austin

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Hotel Austin Paradise - Mount Austin

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

    Popular LocationSunway College Johor Bahru10 min walk
    Popular LocationHospital Sultan Ismail18 min walk
    Popular LocationAustin Heights Water & Adventure Park3 min drive
    AirportSingapore (SIN-Changi)58 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Johor Bahru, Hotel Austin Paradise - Mount Austin is near the airport and near theme parks. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Tan Sri Hassan Yunus Stadium.
Popular Location

What's nearby

  • Sunway College Johor Bahru - 10 min walk
  • Hospital Sultan Ismail - 18 min walk
  • Austin Heights Water & Adventure Park - 3 min drive
  • AEON Tebrau City - 3 min drive
  • Austin Hills Country Club - 5 min drive

Getting around

  • JB Sentral - 17 min drive
  • Changi Airport (SIN) - 57 min drive

About this property

Hotel Austin Paradise - Mount Austin

3-star hotel near Hospital Sultan Ismail
Along with a 24-hour front desk, this smoke-free hotel has multilingual staff and free self-parking. WiFi in public areas is free. All 49 rooms offer free WiFi, coffee makers and LCD TVs with cable channels. Free bottled water, showers and phones are among the other amenities that guests will find.
Hotel Austin Paradise - Mount Austin offers 49 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

3.3
Rating 5 - Excellent. 3 out of 31 reviews
5 - Excellent 10%
Rating 4 - Good. 12 out of 31 reviews
4 - Good 39%
Rating 3 - Okay. 10 out of 31 reviews
3 - Okay 32%
Rating 2 - Poor. 3 out of 31 reviews
2 - Poor 10%
Rating 1 - Terrible. 3 out of 31 reviews
1 - Terrible 10%

3.4/5

Cleanliness

3.3/5

Staff & service

4.2/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

4/5 Good

Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
Stayed 1 night in Oct 2019