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Hotel Austin Paradise - Mount Austin

3.0 star property
Hotel with free parking, near AEON Tebrau City

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Photo gallery for Hotel Austin Paradise - Mount Austin

Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Reception
Bathroom
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • 1 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Family Suite

Desk, soundproofing, iron/ironing board, free WiFi

Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • 1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room Single Use

Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Superior

Desk, soundproofing, iron/ironing board, free WiFi

Executive Superior

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Room (with Window)

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room (with Window)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Superior Single Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Desk, soundproofing, iron/ironing board, free WiFi

Family Suite

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Room (No Window)

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100

What's nearby

  • Sunway College Johor Bahru - 13 min walk - 1.1 km
  • Austin Heights Water & Adventure Park - 17 min walk - 1.5 km
  • Hospital Sultan Ismail - 18 min walk - 1.6 km
  • AEON Tebrau City - 3 min drive - 2.8 km
  • Toppen Shopping Centre - 4 min drive - 3.4 km

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Broloklok - ‬8 min walk
  • ‪佳香点心茶楼 - ‬9 min walk
  • ‪Sushi Mentai - ‬3 min walk
  • ‪燚鼎香.麻辣香锅 - ‬9 min walk
  • ‪好一家海鲜火锅餐厅 - ‬7 min walk

About this property

Hotel Austin Paradise - Mount Austin

Hotel near AEON Tebrau City
Hotel Austin Paradise - Mount Austin provides a business centre and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A banquet hall, luggage storage and multilingual staff
  • A lift and smoke-free property
Room features
All guest rooms at Hotel Austin Paradise - Mount Austin offer perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

Is Hotel Austin Paradise - Mount Austin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Austin Paradise - Mount Austin?

Self-parking is free at this property.

What time is check-in at Hotel Austin Paradise - Mount Austin?

Check-in start time: 2 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Austin Paradise - Mount Austin?

Checkout is at noon.

Where is Hotel Austin Paradise - Mount Austin located?

Situated near the airport, this hotel is within 1 mi (2 km) of Sunway College Johor Bahru and AEON Tebrau City. Austin Heights Water & Adventure Park and Hospital Sultan Ismail are also within 1 mile (2 km).

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Hotel Austin Paradise - Mount Austin Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 13 out of 34 reviews
Rating 6 - Okay. 11 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place a bit rundown . There is a musty smell in the premises.
Stayed 1 night in Dec 2024

2/10 Terrible

Siew

Stayed 1 night in Apr 2022

8/10 Good

Hafiz

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Hew

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
Stayed 1 night in Oct 2019

4/10 Poor

Chan

Liked: Cleanliness, property conditions & facilities, room comfort

A simple hotel. Don't expect much

Bedsheets were dirty and torn.
Stayed 1 night in Sep 2019

6/10 Okay

Sharon, Singapore

Liked: Cleanliness

The suite that was not

The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

The staff attitude is very bad...hope will.have some improve for next visit....tq
Stayed 1 night in Jun 2019

8/10 Good

Belinda

Clean.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Basic necessities provided, clean bedding and wi-fi connection is strong. Room sound-proofing weren't the best and 1 light was spoil but it was an decent, simple hotel for a night.
Stayed 1 night in May 2019

6/10 Okay

Susan

Stayed 2 nights in Apr 2019

8/10 Good

Wong, Singapore

Friendly staff, good security because at night have security outside the hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Norharyani

A nice small hotel

Have stayed here many times.They also have a very nice suite with private jacuzzi for about $100 which my son enjoyed😀 .And its very nearby jusco tebrau.Alot of food n shops n pubs walking distance😊
Stayed 2 nights in Dec 2018

8/10 Good

Jackson

Keep it easy and convienience

Normal room , just book hotel for my convienience to contact my friend nearby
Stayed 1 night in Oct 2018

8/10 Good

Jackson

Relax and convienience meet friends

just for rest only
Stayed 1 night in Oct 2018

2/10 Terrible

Nor Shakila

Not conciderate at all

I check out late by one minute and they charged me. I’ve supposed to check out by 1pm but I was a little late by 1.01pm and they overcharged me. Come on guys, be a little considerate, I was in a rush that time, and it’s only one minute.
Stayed 1 night in Jul 2018

8/10 Good

KUOK KONG

6/10 Okay

Verified traveller

Good Location

Convenient location at many nice eateries
Stayed 1 night in Dec 2017

6/10 Okay

Chun Hong

Not bad, will stay here again!

The shower water strength was strong. There are 24-hour eateries around the hotel vicinity. The quoted room price is considered okay for the condition of the room.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Gong Chyi

Liked: Cleanliness, property conditions & facilities, room comfort
Air con is no good.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Dinesh

Recommended Hotel

Everything is ok. Just that the staff need to smile more
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel does not allow to checking after 12midnight.

I was super angry with the staff who does not allow me to check in even I told them I fully paid the room..