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Overview of Pulai Springs Resort

Photo gallery

Featured image
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Terrace/patio

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPulai Spring Country Club1 min walk
    Popular LocationHutan Bandar MPJBT13 min drive
    Popular LocationJohor Premium Outlets26 min drive
    AirportJohor Bahru (JHB-Senai Intl.)30 min drive
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  • Three Bedroom Suite

    3.6/5 guest room rating

    Room amenities

    • 114 sq m
    • Sleeps 6
    • 1 King Bed, 1 Double Bed and 2 Single Beds
    More detailsThree Bedroom Suite
  • Two Bedroom Suite

    3.6/5 guest room rating

    Room amenities

    • 79 sq m
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsTwo Bedroom Suite
  • Four Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 193 sq m
    • Golf view
    • Sleeps 8
    • 1 King Bed, 1 Double Bed and 2 Single Beds
    More detailsFour Bedroom Suite
  • Premium Double Room (Premium Deluxe Anugraha)

    5/5 guest room rating

    Room amenities

    • 88 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Double Room (Premium Deluxe Anugraha)
  • One Bedroom Suite

    4.3/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsOne Bedroom Suite
  • Studio Suite

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite
  • Premium Suite, 1 King Bed (Premium Executive Anugraha)

    Room amenities

    • 133 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed (Premium Executive Anugraha)
  • Deluxe Suite

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Suite

About this area

Johor Bahru

Pulai Springs Resort is located in Johor Bahru. Paradigm Mall Johor Bahru and Johor Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Legoland Malaysia and Austin Heights Water & Adventure Park are also worth visiting. Guests appreciate the hotel's quiet location.
Visit our Johor Bahru travel guide
Popular Location

What's nearby

  • Pulai Spring Country Club - 1 min walk
  • Hutan Bandar MPJBT - 13 min drive
  • Paradigm Mall Johor Bahru - 24 min drive
  • Johor Premium Outlets - 26 min drive
  • Sutera Mall - 28 min drive

Getting around

  • JB Sentral - 39 min drive
  • AirportJohor Bahru (JHB-Senai Intl.) - 30 min drive

Restaurants

  • Where to eat
  • The Gleneagles Terrace – Restaurant offering Asian cuisine.
  • Waterfalls Cafe – Poolside restaurant. Serves light fare.

About this property

Pulai Springs Resort

4-star hotel with 2 outdoor pools and restaurant
2 outdoor pools, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 184 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Balconies, room service and hairdryers are among the other amenities available to guests.
Pulai Springs Resort offers 184 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Cable televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 37.10 for adults and MYR 18.55 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Golf
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 22 2020 to December 31 2020 (dates subject to change):
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts
  • Water park
The following facilities are closed seasonally each year. They will be closed from 05 May to 12 May:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 84.9 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 37.10 for adults and MYR 18.55 for children (approximately)
  • Airport shuttle fee: MYR 180 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 180 (one-way), (up to 12 years old)
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at Pulai Springs Resort and receive a full refund?
Yes, Pulai Springs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pulai Springs Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pulai Springs Resort?
As of 1 Dec,2020, prices found for a 1-night stay for 2 adults at Pulai Springs Resort on 10 Dec,2020 start from SG$41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pulai Springs Resort have a pool?
Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.
Is Pulai Springs Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pulai Springs Resort?
This property doesn't offer parking.
What time is check-in at Pulai Springs Resort?
Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of MYR 60 (subject to availability). Late check-in is available from 1:00 PM to 5:00 PM.
What time is check-out at Pulai Springs Resort?
Checkout is at noon. Late checkout is available for MYR 60 (subject to availability).
Does Pulai Springs Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 180 per vehicle, one-way, applies.
Where is Pulai Springs Resort located?
Situated in Johor Bahru, this hotel is 0.1 mi (0.1 km) from Pulai Spring Country Club and 2.8 mi (4.4 km) from Universiti Teknologi Malaysia. Paradigm Mall Johor Bahru and Johor Premium Outlets are also within 9 miles (15 km).
3.8
Good
5 - Excellent
118
4 - Good
218
3 - Okay
109
2 - Poor
32
1 - Terrible
19

3.7/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service
check in was fast, room okay, maintenance is so so, but breakfast was delivered to us maybe because of covid19 but the portion is not that big, if can refill it will be better
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely manicured garden in serene set up, with grand malay architecture, a world away from the hustle bustle of JB
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Staff & service, amenities
I check in at 3 o’clock and found out the room filled with tobacco smell or maybe disinfectant fume.. the suite is quite spacious and really comfortable to us.. later that night i found a small cup filled with a few unfinished cigarette under the bed and that confirm the smelly room during the check in.. please look into this matter as i booking a non-smoking room and the smell is not pleasing at all.. overall is was a good experience for me and my family at the establishment..
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok Kaw bersih dan cantik,,restoren je kurang ok,,kena sediakn restoren utk melayu style
Stayed 1 night in Jul 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
This place looks calm as its close to nature. Understand that this resort has been around for many years. Will be good if they can upgrade the room for better comfort example revamp the air con unit. Customer service from the staff are awesome. Overall the amenities are well spaced out and a nice place to explore.
Stayed 1 night in Mar 2020

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