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Overview of Austin Park Hotel

Photo gallery

Featured image
Smart TV
In-room safe, desk, soundproofing, iron/ironing board
Smart TV
In-room safe, desk, soundproofing, iron/ironing board

Austin Park Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationAustin Heights Water & Adventure Park4 min walk
    Popular LocationSunway College Johor Bahru7 min walk
    Popular LocationAustin Hills Country Club4 min drive
    AirportSingapore (SIN-Changi)42 min drive

Choose dates to view prices

Standard Double Room, 1 Queen Bed

No guest room rating
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Room

No guest room rating
  • 3 sq m
  • Sleeps 8
  • 8 Single Bunk Beds

Standard Twin Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

Quadruple Room

No guest room rating
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Double Room

No guest room rating
  • 35 sq m
  • Sleeps 2
  • 2 King Beds

About this area

Johor Bahru

Located in Johor Bahru, Austin Park Hotel is in the entertainment district and near theme parks. AEON Tebrau City and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Angry Birds Activity Park Johor Bahru. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Tan Sri Hassan Yunus Stadium.
Popular Location

What's nearby

  • Austin Heights Water & Adventure Park - 4 min walk
  • Sunway College Johor Bahru - 7 min walk
  • AEON Tebrau City - 3 min drive
  • Hospital Sultan Ismail - 4 min drive
  • Austin Hills Country Club - 4 min drive

Getting around

  • JB Sentral - 19 min drive
  • Changi Airport (SIN) - 42 min drive

Restaurants

  • Where to eat
  • Park Cafe – Open daily.

About this property

Austin Park Hotel

3-star hotel, walk to Austin Heights Water & Adventure Park
A restaurant, a snack bar/deli and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, Smart TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Austin Park Hotel offers 108 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Smart televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 1 per day)

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 84.8 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 1 per day
  • Rollaway bed fee: MYR 84.8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 21 out of 43 reviews
5 - Excellent 49%
Rating 4 - Good. 12 out of 43 reviews
4 - Good 28%
Rating 3 - Okay. 5 out of 43 reviews
3 - Okay 12%
Rating 2 - Poor. 4 out of 43 reviews
2 - Poor 9%
Rating 1 - Terrible. 1 out of 43 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Stay
Everything was good especially hotel location. It's so convenient, all kind of restaurants nearby. Will stay again.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/5 Poor

Business traveller
Liked: Property conditions & facilities, room comfort
No wifi in room
Stayed 2 nights in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020