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Overview of KSL Hot Spring Resort

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

KSL Hot Spring Resort

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationSunway College Johor Bahru5 min drive
    Popular LocationAustin Hills Country Club6 min drive
    Popular LocationAustin Heights Water & Adventure Park11 min drive
    AirportJohor Bahru (JHB-Senai Intl.)21 min drive

Choose dates to view prices

Executive Suite King

No guest room rating
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King B

4.5/5 guest room rating
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard King

5/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

5/5 guest room rating
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe King

No guest room rating
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premier Deluxe King

5/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premier Deluxe King with Bathtub

No guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin B

No guest room rating
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Superior King

4.6/5 guest room rating
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

4.5/5 guest room rating
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Johor Bahru

KSL Hot Spring Resort is located in Johor Bahru. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Tan Sri Hassan Yunus Stadium.
Popular Location

What's nearby

  • Sunway College Johor Bahru - 5 min drive
  • Austin Hills Country Club - 6 min drive
  • AEON Tebrau City - 10 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • Hospital Sultan Ismail - 11 min drive

Getting around

  • JB Sentral - 18 min drive
  • Senai International Airport (JHB) - 21 min drive

About this property

KSL Hot Spring Resort

3.5-star hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a coffee shop/café and spa services. All 308 rooms offer free WiFi, minibars and flat-screen TVs. Other amenities available to guests include coffee makers, free bottled water and hairdryers.
KSL Hot Spring Resort offers 308 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Spring Pool. The spa is equipped with hot springs/mineral springs.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 40.00 per person
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs/mineral springs
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Johor Bahru
KSL Hot Spring
KSL Hot Spring Resort Hotel
KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Resort Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at KSL Hot Spring Resort and receive a full refund?
Yes, KSL Hot Spring Resort offers free cancellation on select room rates, because flexibility matters! Please refer to KSL Hot Spring Resort cancellation policy on our site for more details about any exclusions or requirements.
Does KSL Hot Spring Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is KSL Hot Spring Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at KSL Hot Spring Resort?
Self-parking is free at this property.
What time is check-in at KSL Hot Spring Resort?
Check-in is from 3 PM - 6:00 AM.
What time is check-out at KSL Hot Spring Resort?
Checkout is at noon.
Does KSL Hot Spring Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is KSL Hot Spring Resort located?
Situated in Johor Bahru, this spa hotel is within 3 miles (5 km) of Austin Hills Country Club, Austin Heights Water & Adventure Park and Hospital Sultan Ismail. Sunway College Johor Bahru is 2.9 mi (4.7 km) away.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 159 out of 415 reviews
5 - Excellent 38%
Rating 4 - Good. 177 out of 415 reviews
4 - Good 43%
Rating 3 - Okay. 44 out of 415 reviews
3 - Okay 11%
Rating 2 - Poor. 19 out of 415 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 415 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not properly clean and the staff does not react promptly on it.
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all is good
Stayed 1 night in Mar 2020

3/5 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
secure parking area
Stayed 5 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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