KSL Hot Spring Resort

Photo gallery for KSL Hot Spring Resort

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Twin | 1 bedroom, minibar, in-room safe, desk

Overview of KSL Hot Spring Resort

KSL Hot Spring Resort

3.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
31, Jalan Kangkar Tebrau, Taman Daya, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationAustin Hills Country Club6 min drive
  • Popular LocationAustin Heights Water & Adventure Park8 min drive
  • Popular LocationSunway College Johor Bahru9 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)21 min drive

Choose dates to view prices

About this area

Johor Bahru

KSL Hot Spring Resort is located in Johor Bahru. Travellers who have shopping on the agenda can visit KSL City Mall and Johor Bahru City Square. Looking to enjoy an event or a game while in town? See what's happening at Tan Sri Hassan Yunus Stadium or Johor Circuit.

What's nearby

  • Austin Hills Country Club - 6 min drive
  • Austin Heights Water & Adventure Park - 8 min drive
  • Sunway College Johor Bahru - 9 min drive
  • AEON Tebrau City - 10 min drive
  • Hospital Sultan Ismail - 11 min drive

Getting around

  • JB Sentral - 20 min drive
  • Senai International Airport (JHB) - 21 min drive

About this property

KSL Hot Spring Resort

3.5-star hotel with fitness centre and sauna
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and a business centre.
KSL Hot Spring Resort offers 308 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 40.00 per person
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 40.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Johor Bahru
KSL Hot Spring
KSL Hot Spring Resort Hotel
KSL Hot Spring Resort Johor Bahru
KSL Hot Spring Resort Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 160 out of 424 reviews
5 - Excellent 38%
Rating 4 - Good. 179 out of 424 reviews
4 - Good 42%
Rating 3 - Okay. 45 out of 424 reviews
3 - Okay 11%
Rating 2 - Poor. 23 out of 424 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 424 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.3/5

Eco-friendliness

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had booked 2 rooms for a night. 1 room had a leaking faucet. A replacement room was provided eventually but the replacement room was not cleaned properly as a used cotton bud was found in the bathtub. The rooms and corridor are very dark.
Stayed 1 night in Jul 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are rude! the rooms air conditioner system failed!!
Stayed 1 night in May 2022

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
The Hot spring was closed for maintainenece during our stay and there was no updates given on their website. We were only informed on arrival. Should we have known that, we prolly would not book it.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not properly clean and the staff does not react promptly on it.
Stayed 1 night in Mar 2020