- Liked: Cleanliness, staff & service, amenities
Room is freezing cold even with the air conditioning off
Stayed 3 nights in Feb 2020
Photo gallery
Reviews
Excellent
721 reviews
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Restaurant
Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor
What's nearby
- The Mall
- 5 min drive
- KSL City Mall
- 8 min drive
- AEON Tebrau City
- 9 min drive
- Johor Bahru (JHB-Senai Intl.)
- 25 min drive
Choose dates to view prices
Book online or call:
65 6415 5556Club Room, 2 Single Beds (Club Level)
Room Amenities
- Sleeps 3
- 2 Single Beds
More detailsDeluxe Room, 2 Single Beds
Room Amenities
- Sleeps 3
- 2 Single Beds
More detailsExecutive Suite, 1 King Bed, Business Lounge Access
Room Amenities
- Bay view
- Sleeps 2
- 1 King Bed
More detailsRoom, 1 King Bed, Terrace, Pool View (Pool Terrace Room)
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsRoom, 2 Single Beds, View
Room Amenities
- Sleeps 3
- 2 Single Beds
More detailsClub Room, 1 King Bed (Club Level)
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsRoom, 1 King Bed, Bay View
Room Amenities
- Bay view
- Sleeps 2
- 1 King Bed
More detailsDeluxe Room, 1 King Bed
Room Amenities
- Sleeps 2
- 1 King Bed
More details
About this area
Masai
Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. KSL City Mall and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari and Singapore Zoo. Check out an event or a game at Singapore Turf Club, and consider making time for Austin Heights Water & Adventure Park, a top attraction not to be missed.
What's nearby
- The Mall - 5 min drive
- KSL City Mall - 8 min drive
- Angry Birds Activity Park Johor Bahru - 8 min drive
- AEON Tebrau City - 9 min drive
- Komtar JBCC - 9 min drive
Getting around
- JB Sentral - 9 min drive
- Kranji Station - 12 min drive
- Johor Bahru (JHB-Senai Intl.) - 25 min drive
Restaurants
- Where to eat
- Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
- Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
- Chocolate Cake Company – Serves breakfast, lunch and dinner.
About this property
Property amenities
Internet
Available in all rooms: WiFi (MYR 50 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi
Parking and public transport
Self parking: MYR 0 per day
Valet parking: MYR 30 per day
Return airport shuttle (surcharge)
Food and drink
Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
24-hour fitness centre
18 holes of golf
Children's pool
Outdoor pool
Family friendly
Children's pool
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Languages spoken
English
Malay
Business services
1 meeting room
Business centre
Conference centre
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices in meeting rooms
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Designated smoking areas
Room amenities
Bedroom
Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Designer toiletries
Hairdryer
Shower
Entertainment
40-inch LCD TV
TV/satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
Fridge
More
Free newspapers
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MYR 137.8 per stay.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
- Fee for in-room wireless Internet: MYR 50 per night (rates may vary)
- Fee for in-room wired Internet: MYR 50 per night (rates may vary)
- Self-parking fee: MYR 0 per day
- Valet parking fee: MYR 30 per day
- Rollaway bed fee: MYR 137.8 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.
Property is also known as
- Renaissance Johor Bahru Hotel Masai
- Renaissance Johor Bahru Masai
- Renaissance Johor Bahru
- Renaissance Johor Bahru Hotel Hotel
- Renaissance Johor Bahru Hotel Masai
- Renaissance Johor Bahru Hotel Hotel Masai
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff decorated our room with roses for our anniversary. Truly appreciate the personal touch given by the hotel. Thank you for the lovely stay, Renaissance!
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient as there is a lot of restaurants around. a few traffic light distance to the big malls around.
Stayed 1 night in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & clean hotel, great customer service and great food
Stayed 1 night in Jan 2020
- Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in good condition. The breakfast buffet is excellent. It is located in an interesting area. The old street down the road has super cheap street food that is really good. Staff was very friendly but often lacked the follow through. The concierge told us they would book a car for us and when we arrived no car was arranged. This happened twice. There was only one door man who went out of his way to preset us a car. He even used his own grab account to get us a car.
Stayed 2 nights in Jan 2020
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