- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower room was small. Breakfast spread not so fantastic. Checking in n out was fast.
Stayed 2 nights in Nov 2019
Photo gallery
Reviews
Excellent
677 reviews
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Restaurant
Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor
What's nearby
- The Mall
- 5 min drive
- KSL City Mall
- 8 min drive
- AEON Tebrau City
- 9 min drive
- Johor Bahru (JHB-Senai Intl.)
- 25 min drive
Choose dates to view prices
Book online or call:
65 6415 5556Deluxe Room, 2 Single Beds
4.6/5 guest room ratingRoom Amenities
- Sleeps 3
- 2 Single Beds
More detailsRoom, 1 King Bed, Pool View (Pool Terrace Room)
5/5 guest room ratingRoom Amenities
- Sleeps 2
- 1 King Bed
More detailsClub Room, 2 Single Beds (Club Level)
4.6/5 guest room ratingRoom Amenities
- Sleeps 3
- 2 Single Beds
More detailsRoom, 2 Single Beds, View
4.2/5 guest room ratingRoom Amenities
- Sleeps 3
- 2 Single Beds
More details
About this area
Masai
Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. KSL City Mall and AEON Tebrau City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Austin Heights Water & Adventure Park and River Safari are not to be missed. Our guests appreciate the hotel's quiet location.
Visit our Masai travel guideWhat's nearby
- The Mall - 5 min drive
- KSL City Mall - 8 min drive
- Angry Birds Activity Park Johor Bahru - 8 min drive
- AEON Tebrau City - 9 min drive
- Komtar JBCC - 9 min drive
Getting around
- JB Sentral - 9 min drive
- Kranji Station - 12 min drive
- Johor Bahru (JHB-Senai Intl.) - 25 min drive
Restaurants
- Where to eat
- Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
- Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
- Chocolate Cake Company – Café. Serves breakfast, lunch and dinner.
About this property
Policies
Check-in
Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Special check-in instructions
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MYR 137.8 per stay.
- Free cribs (infant beds)!
Pets
- No pets or service animals allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: MYR 58.00 for adults and MYR 29.00 for children (approximately)
- Fee for in-room wireless Internet: MYR 50 per night (rates may vary)
- Fee for in-room wired Internet: MYR 50 per night (rates may vary)
- Self-parking fee: MYR 0 per day
- Valet parking fee: MYR 30 per day
- Rollaway bed fee: MYR 137.8 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
Property is also known as
- Renaissance Johor Bahru Hotel Masai
- Renaissance Johor Bahru Masai
- Renaissance Johor Bahru
- Renaissance Johor Bahru Hotel Hotel
- Renaissance Johor Bahru Hotel Masai
- Renaissance Johor Bahru Hotel Hotel Masai
Property amenities
Internet
- Available in all rooms: WiFi (MYR 50 per night), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: MYR 0 per day
- Valet parking: MYR 30 per day
- Return airport shuttle (surcharge)
Food and drink
- Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 58.00 for adults and MYR 29.00 for children
- 4 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- 18 holes of golf
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- Dry-cleaning service
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Malay
Business services
- 1 meeting room
- Business centre
- Conference centre
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shower
Entertainment
- 40-inch LCD TV
- TV/satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
Nearby things to do
Activities
- Adjacent to a golf course
- Theme parks
Where to eat
- Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
- Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
- Chocolate Cake Company – Café. Serves breakfast, lunch and dinner.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet spread is awesome! Room is awesome too!
Stayed 1 night in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very friendly and welcoming. I didn’t get her name, but she certainly deserves the commendation.
Stayed 1 night in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at Ground Floor was absolutely delightful! Personalised service by Head chef ! Great spread, great service and great food. Club lounge was disappointment though.
Stayed 1 night in Oct 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel away from the crowd and traffic near the immigration checkpoint. Very good spread for buffer breakfast!
Stayed 1 night in Oct 2019
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