COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Renaissance Johor Bahru Hotel

Photo gallery

Featured image
Outdoor pool, open 6:30 AM to 9:00 PM, pool loungers
Outdoor pool, open 6:30 AM to 9:00 PM, pool loungers
Minibar, in-room safe, desk, iron/ironing board
View from Room

Renaissance Johor Bahru Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationIstana Pasir Pelangi7 min drive
    Popular LocationJohor Bahru Ferry Terminal8 min drive
    Popular LocationThe Mall13 min drive
    AirportJohor Bahru (JHB-Senai Intl.)25 min drive

Choose dates to view prices

About this area

Masai

Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. The Mall and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Don't miss out on a visit to Night Safari. Make sure you don't miss outdoor adventures like rock climbing and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Masai.
Popular Location

What's nearby

  • Istana Pasir Pelangi - 7 min drive
  • Johor Bahru Ferry Terminal - 8 min drive
  • Plaza Pelangi - 12 min drive
  • The Mall - 13 min drive
  • Sembawang Park - 19 min drive

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 12 min drive
  • Senai International Airport (JHB) - 25 min drive

Restaurants

  • Where to eat
  • Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Chocolate Cake Company – Serves breakfast, lunch and dinner daily.

About this property

Renaissance Johor Bahru Hotel

Luxury Masai hotel in Bandar Baru Permas Jaya with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 345 rooms offer WiFi, iPod docks and LCD TVs with satellite channels. Guests will also find 24-hour room service, wired Internet and minibars.
Renaissance Johor Bahru Hotel offers 345 forms of air-conditioned accommodation with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 50 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference space (19493 square feet)
  • Meeting rooms 12

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 419 out of 773 reviews
5 - Excellent 54%
Rating 4 - Good. 282 out of 773 reviews
4 - Good 36%
Rating 3 - Okay. 50 out of 773 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 773 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 773 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Pasir Gudang and surrounding Hotel a lot of shop
Stayed 4 nights in Dec 2020

5/5 Excellent

Stayed 1 night in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and room is spacious. Though it seems like a business hotel but saw quite a lot of Indian occupants during my stay
Stayed 3 nights in Oct 2020

4/5 Good

Stayed 2 nights in Oct 2020