Natra Bintan, A Tribute Portfolio Resort

A relaxing and chilling place for family to enjoy the holiday...stress free

Clean and very nicely maintained property. Staff are friendly and well trained. Room are well designed and furniture fairly new. Being operated by Marriot may have a big part to play in this. However, for the price you pay per night, the resort will need to do so much better than just being clean and nicely maintained. Resort amenities and facilities are severely lacking. It depends entirely on Treasure Bay for activities. December is monsoon season and half of the non air conditioned seatings for its only restaurant is always wet and not available for sitting, leading to guests always having to queue for tables. Monsoon season also means outdoor activities by Treasure Bay are most times closed. That's when you start to look for indoor activities and sadly there are almost none available. Variety and standard of food in its only restaurant is also disappointing. In summary, Natra is not worth the value it is pricing itself in and it will be extremely difficult to convince myself to go again. Do note practically all activities by Treasure Bay is chargeable. Hence the amount you paid for Natra is only for your stay alone. The same amount will get you a top 5 star Marriot hotel elsewhere.