Bintan Resorts

The jetty was right next to bintan lagoon resort so you could practically walk up, unless you had lots of baggage then the shuttle service would drive you up to the reception area. Lots of people checked in around 10am and we were lucky to get our hotel room at 11am when check in time was 3pm. Room ...

Service at it's tip top! Love the smile of all the staffs. Breakfast was ok. Need to have more food choices on their menu. Overall, it was a pleasant and awesome experience with Natra Bintan!

Pleasant place for a getaway. It's about 30mins away from the city centre but, the hotel have drivers for hire.

Customer Service was excellent.Recreation lounge and Room services can be improved further.eg outdoor slippers not provided for ,tea and coffee not clearing indicate if it's complimentary or payable.

This hotel is such a gem! Great location with the sea view. Super easy to reach from Singapore. Less then 10min drive from Nongsapura Batam ferry terminal. Rooms very spacious. Bathrooms clean and seem recently renovated. Food was decent. Kids club room was well equipped with the toys. Price is very ...

Our stay was great, clean hotel, very helpful staff, great breakfast. However we were really disappointed to see so much plastic in the sea right by the hotel. I understand all of it is not manageable to take care of, but I would hope that the hotel could invest some resources to clean it. We did ...

I'd read the glowing reviews before going but it still seemed hard to believe such a fabulous resort could be only a ferry ride away (we live in Singapore). Well, I'm delighted to say that The Sanchaya not only lived up to the hype but exceeded our expectations. It's a truly beautiful and luxurious ...

Absolutely gorgeous location. Staff friendly and helpful. Restaurant good. However apartment desperately in need of upgrading. Also needed deep clean, particularly kitchen and bathrooms.

Everything is good. Would appreciate more varieties for vegetarian food and heater for showering.

A very relaxing stay in a natural setting for a couple of people escaping a southern hemisphere winter. Bintan Spa Villa Resort is in a beautiful situation, offers great amenities and activities. The staff are very friendly, helpful and knowledgable from the moment we arrived at the ferry terminal ...

Well- Firstly the telephone number on the hotels.com site is not this hotels number.Its another hotel in bali which has the same management. It took us a while to get hold of a mobile number of the receptionist, as the area is too far and don't have landlines. but once we got it sorted out it was ...

Staff seems not that thrill to serve. We thought probably because it was full but we were probably one of the 3 or 4 families around. Water pressure for the shower was terrible and there was hardly hot water... but again for the price we paid, I guess it was the best we could ever ask for. Far away ...