Its a good place to stay and the staff is very humble and nice
Stayed 1 night in Mar 2020
1/5 Terrible
Y2M, Singapore
Travelled with family
16 Dec 2019
Disliked: Staff & service, amenities
Jewelry lost worth 15k, the front office manager was so rude, walked away when I was speaking. I will never stay there again. Housekeeping went in to clean the room and all the items were lost, there is no other explanation. I looked at the CCTV to see also, but they have said they trust their staffs so never stay there due due to their bad service
It was pretty bad. We checked in around 12 pm but our room was only available at 5 pm. Their respond is pretty slow.
We booked for 1 rooms 3 adults. The staff told us that they can only provide 2 beds for 3 persons (really! he was not joking) because there is some mis-understanding between their hotel and booking website which had nothing to do with us. I had to talk to other staff to get an extra bed. So far this is this worse hotel I have ever been.
Thanks
Staff seems not that thrill to serve. We thought probably because it was full but we were probably one of the 3 or 4 families around. Water pressure for the shower was terrible and there was hardly hot water... but again for the price we paid, I guess it was the best we could ever ask for. Far away from town... if you love water activities then this hotel is for you.
