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Pacific Palace Hotel

Travelers sip cocktails at the poolside bar and enjoy rejuvenating treatments at this Batam Island retreat with nightlife and dining options

Choose dates to view prices

Where to?

Dates

March 2026

6

April 2026

Exterior - Pacific Palace Hotel (Batam)

Interior - Pacific Palace Hotel (Batam)

2 restaurants, breakfast served - Pacific Palace Hotel (Batam)

Lobby - Pacific Palace Hotel (Batam)

Pool - Pacific Palace Hotel (Batam)

Pacific Palace Hotel on vibrant Batam Island offers rejuvenating massages and aromatherapy at Adorabella Massage. Enjoy a poolside bar, nightclub, two restaurants serving all day, and complimentary WiFi in all rooms.

Very good

Popular amenities

Pool
Hot tub
Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

18 Mar - 19 Mar

Check prices for these days

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 28 of 28 rooms

Minibar, in-room safe, desk, soundproofing

Cabin Double Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Hairdryer

Bidet

Coffee/tea maker

Electric kettle

23 sq m
Sleeps 2
1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Wonderful

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Hairdryer

Bidet

Coffee/tea maker

Electric kettle

41 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Separate bedroom

Hairdryer

Bidet

Coffee/tea maker

42 sq m
1 bedroom
Sleeps 2
2 Large Single Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Separate bedroom

Hairdryer

Bidet

Coffee/tea maker

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Large Single Bed

Minibar, in-room safe, desk, soundproofing

Standard Twin Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Separate bedroom

Hairdryer

Bidet

Coffee/tea maker

24 sq m
1 bedroom
Sleeps 2
2 Large Single Beds

Minibar, in-room safe, desk, soundproofing

Executive Double Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Hairdryer

Bidet

Coffee/tea maker

Electric kettle

53 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Sanrio Kids Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Separate bedroom

Hairdryer

Coffee/tea maker

Electric kettle

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Cars Kids Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Separate bedroom

Hairdryer

Coffee/tea maker

Electric kettle

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Captain Kids Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

Hairdryer

Private bathroom

Coffee/tea maker

Electric kettle

42 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed

Bathroom

Pacific Suite

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

2 bedrooms

Hairdryer

Coffee/tea maker

Electric kettle

78 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Palace Suite

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

2 bedrooms

Hairdryer

2 bathrooms

Coffee/tea maker

119 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds

Minibar, in-room safe, desk, soundproofing

President Suite

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

TV

2 bedrooms

Hairdryer

Coffee/tea maker

Electric kettle

231 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Sleeps 3

Hair dryer, slippers, towels

Deluxe Twin Room

Sleeps 2

Executive Suite

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Cabin Twin Room

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Cabin Double Room

Sleeps 2

Sanrio Themed Family Suite

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Pacific Suite

Sleeps 4

Captain Room

Sleeps 2

Palace Room

Sleeps 4

Themed Kids Room

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Sanrio Kids Room

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Cars Kids Room

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Captain Kids Room

Sleeps 2

Minibar, in-room safe, desk, soundproofing

Palace Suite

Sleeps 4

Minibar, in-room safe, desk, soundproofing

President Suite

Sleeps 4

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About the area

Batam is home to Pacific Palace Hotel. Batam Centre and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park. Visit our Batam travel guide

JL Duyung Sei Jodoh, Batam, Batam Island, 29432

What's nearby

Harbour Bay Ferry Terminal
10 min walk - 0.9 km
Nagoya Hill Mall
15 min walk - 1.3 km
Grand Batam Mall
3 min drive - 2.7 km
BCS Mall
3 min drive - 3.0 km
Batam Centre Ferry Terminal
15 min drive - 14.9 km

Getting around

Batam Batu Besar (BTH-Hang Nadim)
26 min drive

Restaurants

Morning Bakery
9 min walk
Golden Palace
1 min walk
Pacific Food Court
4 min walk
PIT-STOP
6 min walk
Manis Cafe @Novotel Batam
5 min walk

About this property

Pacific Palace Hotel

Hotel near Batam Centre Ferry Terminal

You can look forward to a nightclub, a poolside bar and a corner/local shop at Pacific Palace Hotel. Treat yourself to a facial, a body scrub or a massage at Adorabella Massage, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Additional perks include:

A children's pool
Free self-parking
A round-trip airport shuttle (surcharge), a front desk safe and a 24-hour front desk
Meeting rooms, luggage storage and a banquet hall

Room features

All 180 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.

Other conveniences in all rooms include:

Slippers and sound-insulated walls
Electric kettles, daily housekeeping and desks

Similar properties

Food and drink

Pool
Spa
Kids’ pool
Parking included

includes taxes & fees

8 Mar - 9 Mar

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Return airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

2 restaurants
A bar/lounge
A poolside bar

Restaurants on site

Athena Restaurant
Golden Palace
Neptune Lounge

Things to do

2 hot tubs
Children's pool
Full-service spa
Health club
Nightclub
Sauna
Steam room

Family friendly

Children's pool
Grocery/convenience store
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Full-service spa

Aromatherapy
Body scrubs
Facials
Hot tub
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking

More

Banquet hall
Designated smoking areas

Room amenities

Bathroom

Hair dryer
Slippers
Towels provided

Entertainment

TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

More

Air conditioning
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 400000.0 per day.

Payment types at the property

Important information

Optional extras

Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A car is recommended for transport to and from this property

Property is also known as

Hotel Pacific Palace

Pacific Palace Hotel Batam

Pacific Palace Batam

Pacific Palace Hotel

Pacific Palace Hotel Batam

Pacific Palace Hotel Hotel

Pacific Palace Hotel Batam

Pacific Palace Hotel Hotel Batam

Frequently asked questions

Does Pacific Palace Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Pacific Palace Hotel?

As of 6 Mar, 2026, prices found for a 1-night stay for 2 adults at Pacific Palace Hotel on 18 Mar, 2026 start from S$47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Hotel?

Self-parking is free at this property.

What time is check-in at Pacific Palace Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Pacific Palace Hotel?

Checkout is at 11:00 AM.

Does Pacific Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palace Hotel located?

Situated in Batam, this spa hotel is within 1 mile (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

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Pacific Palace Hotel Reviews

8.0

Very good

8.0

Cleanliness

7.4

Location

8.2

Staff & service

7.6

Property conditions & facilities

10/10 Excellent

Sylvester

13 Dec, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very large, clean rooms. The staff is exceptional. Restaurant, ATM, shopping, fitness center, massage, etc. On site. The prices are the best!!

Stayed 3 nights in Dec 2025

10/10 Excellent

Suresh Chris

15 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice place and easy to travel around to the places of interest

Stayed 2 nights in Jun 2025

10/10 Excellent

Suresh Chris

26 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and accommodating. The breakfast was delicious

Stayed 2 nights in Mar 2025

10/10 Excellent

Wee Peng

15 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Staff are all very friendly and professio2

Stayed 1 night in Dec 2024

10/10 Excellent

Frankie

5 May, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s like going home….

I hv always been impressed with their level of service and staff’s attitude. They go way out to make sure guest hv a great home like experience. Thank you!!

Stayed 2 nights in May 2024

10/10 Excellent

Frankie

22 Apr, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as usual!

I hv been staying here in my last few visits, the staff is extremely hospitable and friendly. They upgraded my room because Inam a frequent customer which is much appreciated. AC is cold enough and the only feedback for management is consider sound proofing windows for the outside facing rooms.

Stayed 2 nights in Apr 2024

8/10 Good

KENTARO

13 Feb, 2024

Liked: Cleanliness, staff & service, room comfort

ROOM is big enough.

Stayed 2 nights in Feb 2024

8/10 Good

Ade Marya

25 Nov, 2025

Liked: Cleanliness, staff & service, amenities

Great location

Great kids pool & hot water pool.

Stayed 1 night in Nov 2025

8/10 Good

MD

10 Jul, 2025

Liked: Cleanliness, staff & service

Will go back to this hotel

The hotel is bit dated but still good atrium and felt open. they can do some renovation to improve the old look. however, i liked the open area of the hotel.

Stayed 2 nights in May 2025

10/10 Excellent

MOHD

25 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was superb and excellent...sure will book again next time

Stayed 3 nights in Oct 2024

8/10 Good

SOON

6 Sept, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unique design.

Stayed 1 night in Sep 2022

6/10 Okay

wishXsr

29 Jan, 2023

Disliked: Cleanliness

Quite run down hotel. Cleanliness need to improve, towel are not clean

6/10 Okay

JEFF

14 May, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Curtains need to change to blackout ones as the sunlight really shine through the existing curtains when we sleep

Stayed 3 nights in May 2023

6/10 Okay

Andy

24 Sept, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 713

This is our second time staying at Pacific Palace Hotel. I recommended this hotel to my friends as we will be visiting Batam again on the weekend of 22 - 23 September. So a month ago, I booked 4 rooms for the group. On arrival, we were told by the counter staff that Room 713's window is visually blocked by the lift structure. So my colleague who stayed in that room has to shut down the window at all time. We asked for a change of room but was told that all rooms were taken up. Can the hotel management look into this issue of Room 713 and all other vertical and corresponding rooms? It was a killing joy for guests who have to put up with such living conditions. This will be the last time we are staying at Pacific Palace Hotel.

Stayed 1 night in Sep 2023

6/10 Okay

Andy

28 Sept, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 713

The window view of Room 713 is blocked by the lift structure visually. I was told by the front desk staff that there is no other rooms available on that night of our arrival on 22 September. We have to bear with the "no window view" until we check out of the hotel. This is the second time we stay at Pacific Palace Hotel and will be the last time. It is confusing that I have reserved 4 rooms online at a month ago and fully paid, so the hotel management failed to arrange a better room for us. The hotel staff told me that I should find out in my own capacity about the living condition of Room 713 before booking online. Please tell me how the hell should I know i have been allotted to Room 713 and also the living condition of Room 713 where my source of information comes only from the illustrations of the hotel website? Should not the hotel management be responsible in looking at Room 713 and other rooms affected by the lift structures?

Stayed 1 night in Sep 2023

10/10 Excellent

itta

14 Feb, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Good for staying with family or stay on friends trip

Stayed 1 night in Jan 2026

8/10 Good

Carsten

20 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Hotel hat einen beeindruckenden Aufbau (Schiffsform) und hält alles bereit, was für einen schönen Kurzurlaub nötig ist: große Zimmer mit komfortablen Betten, Frühstück, Restaurants, Schwimmbad, Sauna, Massage & Spa etc. Die Umgebung ist - landestypisch - nicht ganz so toll (keine Fußwege zu benachbarten Geschäften oder Fährterminal) und die Lüftung auf einem Zwischendach war 24/7 hörbar. Es standen extrem viele Parkplätze direkt am Hotel zur Verfügung. Das gebuchte Deluxe-Zimmer selbst war sehr groß und komfortabel, ebenso das Bad. Die Betten waren sehr bequem und die Klimaanlage funktionierte tadellos. Der Ausblick durch zwei riesige Doppelpanoramafenster (mit Balkon) war beeindruckend; dicke Vorhänge sorgten auch bei Tageslicht für Dunkelheit, wenn gewünscht. Das Restaurant war abends ziemlich leer. Die Essensqualität war (für europäische Geschmäcker) okay, aber nicht berauschend. Das Hotelpersonal war stets aufmerksam und hilfsbereit.

Stayed 4 nights in Aug 2025

10/10 Excellent

SUDHAKAR

9 Jul, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

.

Stayed 1 night in Jul 2023

8/10 Good

Candy

13 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We are happy with the stay

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

24 Dec, 2019

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Food & ambiance was worse, the room was big but run down with the price, not worth it.

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

7 Dec, 2019

Liked: Staff & service, amenities, property conditions & facilities

Great place to stay, peaceful enviroment staff are friendly

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

6 Nov, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

room was okay. was upgraded, room had an extra bed. would have preferred a smaller room.

Stayed 2 nights in Oct 2019

8/10 Good

Connie

12 Oct, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2Day1Nite Stay

Design of the hotel unique, like staying on a cruise ship. Conveniently located near Seafood restaurants and shopping mall. Room is dated though but clean. The kerb near the shower area is too low and water is splashing out to the toilet bowl area when showering. Just a note, the air in the room is a bit stale would be good if there's room freshner. Staff very friendly and helpful.

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

9 Sept, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked Cabin Room for 4 room they upgrade all the room to Deluxe, but 2 of the room not ready when we check in.

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

17 Aug, 2019

Disliked: Cleanliness, room comfort

The bedsheet was not changed and smells pee.

Stayed 1 night in Aug 2019