Pacific Palace Hotel is located in Batam. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and travellers looking to shop may want to visit Nagoya Hill Mall and Grand Batam Mall.
Maha Vihara Duta Maitreya Buddhist Temple - 13 min drive
Maha Vihara Duta Maitreya Temple - 17 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 36 min drive
Restaurants
Pounce - 5 min walk
Podok Kuring - 10 min walk
Dju Dju Baru - 13 min walk
Martabak Har - 15 min walk
Harbour Bay Seafood - 15 min walk
About this property
Pacific Palace Hotel
3.5-star hotel
A nightclub, a return airport shuttle and a poolside bar are just a few of the amenities provided at Pacific Palace Hotel. Treat yourself to a facial, a body scrub or a body treatment at Adorabella Massage, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a corner/local shop and dry cleaning/laundry services.
Additional perks include:
Free self-parking
A shopping centre shuttle, luggage storage and ATM/banking services
Tour/ticket information, a 24-hour front desk and meeting rooms
Room features
All 180 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with hairdryers
Coffee/tea makers, daily housekeeping and phones
Languages
Chinese (Mandarin), English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Food and drink
2 restaurants
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Athena Restaurant
Neptune Lounge
Golden Palace
Things to do
2 hot tubs
Fitness centre
Full-service spa
Nightclub
Sauna
Steam room
Family friendly
Corner/local shop
Laundry facilities
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Spa
Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Property is also known as
Hotel Pacific Palace
Pacific Palace Hotel Batam
Pacific Palace Batam
Pacific Palace Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel Batam
Frequently asked questions
Is Pacific Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at ?
As of 27 Jan,2023, prices found for a 1-night stay for 2 adults at on 28 Jan,2023 start from S$53.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Pacific Palace Hotel?
Self-parking is free at this property.
What time is check-in at Pacific Palace Hotel?
Check-in is from 2 PM - noon. After-hours check-in is not available.
What time is check-out at Pacific Palace Hotel?
Checkout is at noon.
Does Pacific Palace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Pacific Palace Hotel located?
Situated in Batam, this spa hotel is within 1 mile (2 km) of Harbor Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).
Can I cancel my reservation for free at Pacific Palace Hotel and receive a full refund?
Yes, Pacific Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Pacific Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Design of the hotel unique, like staying on a cruise ship. Conveniently located near Seafood restaurants and shopping mall. Room is dated though but clean. The kerb near the shower area is too low and water is splashing out to the toilet bowl area when showering. Just a note, the air in the room is a bit stale would be good if there's room freshner. Staff very friendly and helpful.
