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Beach nearby, white sand, sun-loungers, beach towels
Beach nearby, white sand, sun-loungers, beach towels
Beach nearby, white sand, sun-loungers, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

3.8/5 Good
900 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationLagoi Bay Beach15 min walk
Popular LocationPlaza Lagoi17 min walk
Popular LocationLaguna Bintan Golf Club23 min drive
AirportTanjung Pinang (TNJ)55 min drive

Choose dates to view prices

  • Suite, 1 King Bed (Nirwana Suite)

    Room amenities

    • 62 sq m
    • Partial ocean view
    • Sleeps 3
    More detailsSuite, 1 King Bed (Nirwana Suite)
  • Nirwana Room

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsNirwana Room
  • Nirwana Deluxe

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsNirwana Deluxe
  • Nirwana Premier

    Room amenities

    • 31 sq m
    • Partial sea view
    • Sleeps 3
    More detailsNirwana Premier

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Bintan

Located in Bintan, Nirwana Resort Hotel is in the entertainment district and near the beach. Shoppers can visit Plaza Lagoi, while everyone can enjoy the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach. Explore all the area has to offer with mountain climbing and ecotours.

Visit our Bintan travel guide
Map
Popular Location

What's nearby

  • Lagoi Bay Beach - 15 min walk
  • Plaza Lagoi - 17 min walk
  • Ria Bintan Golf Club - 21 min drive
  • Laguna Bintan Golf Club - 23 min drive
  • Bintan Lagoon Resort Golf Club - 25 min drive

Restaurants

  • Where to eat
  • The Kelong – Restaurant offering seafood. Open daily.
  • Calypso Floating Bar – Ocean-view bar. Open daily.
  • Spice Restaurant – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner daily.
  • The Coffee Shop – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Nirwana Resort Hotel

5-star beach hotel with a conference centre
At Nirwana Resort Hotel, hit the nearby beach, dine on-site at The Kelong or enjoy a drink at one of the hotel's 2 beach bars. All 244 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, free bottled water and in-room massages.
Nirwana Resort Hotel offers 244 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free local area shuttle
  • Free ferry terminal shuttle

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Art gallery
  • Beach volleyball
  • Bike hire
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Motor-boating
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Spa services
  • Surfing/boogie boarding
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for IDR 665500.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Frequently asked questions

Can I cancel my reservation for free at Nirwana Resort Hotel and receive a full refund?
Yes, Nirwana Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Nirwana Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Nirwana Resort Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Nirwana Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 11:00 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
This family-friendly Bintan hotel is located near the airport, within 1 mi (2 km) of Lagoi Bay Lake, Lagoi Bay Beach and Plaza Lagoi. Ria Bintan Golf Club and Gunung Bintan are also within 20 mi (32 km).

Guest reviews

Overall score and ratings for Nirwana Resort Hotel

3.8
5 - Excellent
198
4 - Good
441
3 - Okay
183
2 - Mediocre
62
1 - Poor
16
3.8
Cleanliness
4.0
Service and Staff
4.1
Amenities
3.6
Property condition

2/5

  • Liked: Cleanliness, room comfort
  • Disliked: Property conditions & facilities
Do not Recommend

The beach was covered in sticky tar, we couldn't go in the water or even walk on the beach. The resort also seemed dead, there was 3 or so families in the entire resort. Everything was incredibly expensive and the staff were not service oriented at all. Bad customer service, expensive resort, not a happening place.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice change before heading home

Resort is located an hours ferry ride from Singapore (terminal is close to Changi Airport). The ferry ride was pretty good but we had a few patches of rough seas. On arrival the pre arranged bus was waiting for us to take us straight to the resort and on arrival we were greeted with a short local welcome dance and drink. Check in was easy and everyone was very friendly. There were not alot of visitors at that time of year (mid Jan appears to be their slow season till Chinese New Year starts in Feb). Resort was still lovely but without the touristy vibe with half of the activities closed I guess due to lack of patronage and many places took advantage of this time to do maintenance. The rooms were basic but had what we needed. A free shuttle bus was offered to go to nearby places within Nirwana Gardens if required. We were only there 1 night. If we stayed longer we would have tried one of the golf courses there as they looked amazing and town apparantly was an hour and half away where the Temples and Elephant park was. Still a pleasant interlude before heading back home although reasonably expensive to stay too long.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape to a breezy beach

We had a very pleasant stay at Nirwana Gardens. The room was very comfortable and spacious. The problem was the very thin walls to the adjoining room and the Chinese family that liked to get up a lot earlier than we wanted to! Other than that the room was great. The facilities at the beach could be better (chairs etc.) but the beach was very pleasant. There is a bit of tar in places but not very noticeable unless it gets onto your clothes or skin. Staff and service was very good and friendly. Overall a very happy stay.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Staff & service, room comfort

Stayed 2 nights in Dec 2019