Grand Lagoi Hotel Bintan

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Luxury
5.0 star property
8.0

Very good

Luxury family-friendly hotel near Plaza Lagoi

Located close to Lagoi Bay Lake and Lagoi Bay Beach, Grand Lagoi Hotel Bintan provides a poolside bar, a corner/local shop and a rooftop terrace. Active travellers can enjoy amenities, such as cycling and archery, at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is S$107
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, and a chair. There is a balcony with a view of greenery.

Deluxe Double or Twin Room

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Grand Double or Twin Room

A hotel room with two beds, a sofa, a nightstand, and a lamp.

Grand Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Executive Room

A hotel room with a large bed, a desk with a computer, a chair, and a view of the outdoors through a large window.

Executive Room

  • Lake view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Premier Double or Twin Room (Deluxe)

A hotel room with a bed, a desk, a chair, a television, and a large mirror.

Premier Double or Twin Room (Deluxe)

  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Family Suite

Room

Family Suite

  • Partial lake view
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
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About the area

Located in Bintan, Grand Lagoi Hotel Bintan is on a lake. While the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Plaza Lagoi and Chinese Temple are two other places to visit that come recommended. Discover the area's water adventures with kayaking and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and mountain climbing. Visit our Bintan travel guide
Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155

What's nearby

  • A beach with clear turquoise water, white sand, and palm trees.
    Lagoi Bay Beach
    19 min drive - 6.0 km
  • Crystal Lagoon
    8 min drive - 5.2 km
  • Lagoi Bay Lake
    10 min drive - 3.4 km
  • Safari Lagoi Bintan
    11 min drive - 6.7 km
  • Bintan Lagoon Resort Golf Club
    17 min drive - 11.9 km

Getting around

  • Tanjung Pinang (TNJ)
    67 min drive

Restaurants

  • Rempah Kitchen
    9 min drive
  • Warung Pak Lagoi
    8 min drive
  • Warung Yeah!
    11 min drive
  • The Waterfall
    18 min drive
  • Kampoeng Kelong @ Mangrove River
    21 min drive

About this property

Grand Lagoi Hotel Bintan

  • Luxury family-friendly hotel near Plaza Lagoi
  • Located close to Lagoi Bay Lake and Lagoi Bay Beach, Grand Lagoi Hotel Bintan provides a poolside bar, a corner/local shop and a rooftop terrace. Active travellers can enjoy amenities, such as cycling and archery, at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • A free local area shuttle, bike hire and babysitting (surcharge)
    • Tour/ticket information, outdoor furniture and a 24-hour front desk
  • Room features
  • All 133 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 40-inch LED TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and electric kettles

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Frequently asked questions

Does Grand Lagoi Hotel Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Lagoi Hotel Bintan?

As of 24 Oct, 2026, prices found for a 1-night stay for 2 adults at Grand Lagoi Hotel Bintan on 15 Nov, 2026 start from S$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Lagoi Hotel Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Lagoi Hotel Bintan?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Lagoi Hotel Bintan?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Grand Lagoi Hotel Bintan?

Checkout is at noon.

Where is Grand Lagoi Hotel Bintan located?

This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Lake, Plaza Lagoi and Lagoi Bay Beach. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Lagoi Hotel Bintan Reviews

8.0

Very good

8.6

Cleanliness

6.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 48 out of 175 reviews
Rating 8 - Good. 86 out of 175 reviews
Rating 6 - Okay. 31 out of 175 reviews
Rating 4 - Poor. 7 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Family Suite room and it was amazing. The toilets were spotless and the breakfast buffet food was delicious, especially the eggs. All the staff were friendly, welcoming, and greeted us whenever we met them. Overall, it was a great hotel experience and definitely deserves 5 stars!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cycling trip

Second stay for cycling, Afriadi organising the logistics along with Ade are good team and solution providers at the lobby. The breakfast open at 4 am was appreciated and the breakfast team was very friendly.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working. Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Verified review

6/10 Okay

Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room nice and bathroom new and very good. Breakfast good. Staff very friendly and helpful. But air con on balcony so loud you couldn’t go out. Indoor air con noisy. On second night guests moved into the next door room - we could hear all their noise. (There was a door, so presumably this was a ‘family room’). Fridge in room looked new but didn’t work. Towels frayed. All gave the impression needing some tlc. Nowhere near 5*.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break at Bintan

Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ordinary stay for a 4-star hotel

The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with few glutches

We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Disappointing.

Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. However, the surrounding is very undeveloped and secluded.
Stayed 4 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location good, options close for food and beverage
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend more days so that you may able to explore there sister hotel. Spa is good and everywhere and there is free 2 way trip, better enjoy it on daytime.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relatively new hotel with grand lobby, comfortable room also if you intend to just chill in room. Hotel itself did not have much facilities. It was a short walk to the beach; and not much arnd also. Plaza Lagoi beside has only a few eateries and a couple shops. We requested for massage which was a 10min drive out offsite. Not a resort feeling unlike others in Bintan. Overall the whole experience at hotel itself was great, staff were very friendly and helpful and contacted us for transport arrangement before the trip!
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with good staff.

Very good rooms with balcony. Breakfast was good. Shuttle bus to Nirvana gardens resort and you can avail all facilities of Nirwana group. Lake and beach nearby. Would stay again.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell

Ett mysigt och lugnt hotell med väldigt trevlig personal
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel within 5 minutes walk to beach

My friend and I enjoyed our stay at Grand Lagoi. Surrounding environment very relaxing and staff so polite. Walking to the beach was about less than 5 minutes and the sand is so fine and clean. Sea was lovely clear water and calm. .
Stayed 2 nights in Sep 2018