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Expedia-verified reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Grand Double or Twin Room, 1 Bedroom, Garden View, Lakeside
47 square metres
1 Queen Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Double or Twin Room, Garden View, Lakeside
37 square metres
1 Queen Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star hotel near the beach

Popular property highlights

Free WiFi
Outdoor pool
Laundry facilities
Smoke-free property
Grocery/convenience store

Location

This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Lake, Lagoi Bay Beach and Plaza Lagoi.

Hotel features

At Grand Lagoi Hotel by Nirwana Gardens, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.

Room amenities

All 133 soundproofed rooms feature free WiFi and sofa beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Grand Lagoi Hotel by Nirwana Gardens provides a fitness centre and a kid's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a nearby corner/local shop. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers a rooftop terrace, spa services and tour or ticket assistance. Guests can use the outdoor pool at a partner property.

Grand Lagoi Hotel by Nirwana Gardens is a smoke-free property.

  • Picnic area
  • Free ferry terminal shuttle
  • Bar/lounge
  • Lift
  • Karaoke
  • Rooftop terrace
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar 1
  • Billiards or pool table
  • Grocery/convenience store
  • Porter
  • Tours/ticket assistance
  • Meeting rooms 3
  • Year Built – 2015
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Smoke-free property
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Luggage storage
  • Free parking nearby
  • ATM/banking
  • Number of restaurants - 2
  • Concierge services
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 133
  • Number of floors - 7
  • Arcade/game room
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian
  • Malay
  • Chinese

Parking

Free parking nearby

Room Amenities

Grand Lagoi Hotel by Nirwana Gardens offers 133 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation is furnished with single sofa beds. 40-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe and complimentary slippers. This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Air conditioning
  • Fridge
  • LED TV
  • Coffee/tea maker
  • Hair dryer (on request)
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Sofa bed size single
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Desk
  • Rainfall showerhead
  • Slippers
  • Heating
  • Shower only
  • Sofa bed
  • Electric kettle
  • Balcony

Where to Eat

Grand Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bar7 Rooftop Bar & Grill – Overlooking the ocean, this bistro specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is 17

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 665500.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a smoke detector in all accommodation.

Debit cards not accepted

Union Pay

No pets or service animals allowed

Cash or credit card deposit required

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Hotel Nirwana Gardens Bintan
  • Village Resort Grand
  • Grand Lagoi Hotel Nirwana Gardens
  • Grand Lagoi Nirwana Gardens Bintan
  • Grand Lagoi Nirwana Gardens
  • Grand Lagoi Village
  • Village Resort Grand Lagoi

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets or service animals are allowed at this property.

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