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Overview of Bintan Pearl Beach Resort

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  • Basic Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room

    Room amenities

    • 34 sq m
    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Luxury Room

    Room amenities

    • 34 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
4.0
Very good
Rating 5 - Excellent. 7 out of 18 reviews
5 - Excellent 39%
Rating 4 - Good. 6 out of 18 reviews
4 - Good 33%
Rating 3 - Okay. 3 out of 18 reviews
3 - Okay 17%
Rating 2 - Poor. 2 out of 18 reviews
2 - Poor 11%
Rating 1 - Terrible. 0 out of 18 reviews
1 - Terrible 0%

3.8/5

Cleanliness

4.2/5

Staff & service

2.8/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible in cleanliness. Good beach & pool only!
The property has a terrible regard to cleanliness and comfort of their guests. Too many cleanliness issues from the room, to their restaurant even in its public area to get to the guest rooms. Shame because the beach is great for swimming, calm waters and great sand. The pool is not bad at all as well. Other than those two, I would not recommend this property to anyone who wants to go to Bintan for a quick R&R - not only that its more than an hour from the terminal, the property is just not comfortable.
Stayed 1 night in May 2019

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness is Key! Do something about it....
The pool and beach are amazing. Other than that, the property’s focus on cleanliness and comfort of their guest is close to zero. Sanitation is really poor and As a guest you can see how cleanliness is not important to the hotel management. I can go on and on with specifica but I’d rather not. It’s sister property, Bintan Agro has Oceania Spa and its a must try! The best spa, massage view I’ve ever had!
Stayed 1 night in May 2019

3/5 Okay

Travelled with group
Sad face IconDisliked: Amenities
There is literally only this resort in that area. No massage place or restaurants. If you just want to stay indoor and relax, it could be a nice place.
Stayed 1 night in Dec 2018

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming vibe upon arrival and also a warm farewell from the staff upon departure. Served request accordingly. Pleased with that. But the phone from the room need to work on as has been calling for room service but nobody ans. So i need to head down to order any food. Breakfast was alright. Service is very welcoming and is a pleasant stay, its a place to get out of city area and just relax looking at scenery of the beach. Would come back again!
Stayed 3 nights in Mar 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
The resort is literally on the beach so it is a great view from the room balcony - you can hear the waves and see the ocean on your doorstep. The room was very clean and in nice condition, along with the nice size bathroom. The swimming pool was good and staff were friendly. They have a partner hotel 5 minutes way where you can get decent priced massages at. They arrange pick up and drop off at certain times which is useful. The menu was fairly limited for me as a vegetarian but the food they had was good and big portion sizes. WiFi was not good on the first day but after that worked fairly well. It is quiet in the morning and evening but quite busy in the afternoon when a coach load of tourists come from another hotel to use the pool and chill out. Unfortunately they don't let you swim in the ocean even though it is right on the doorstep. I guess this is because the currents were strong, but it looked fine to me. Overall, the resort is very nice but apart from beach, pool and massages, there isn't much to do. That's not the hotel's fault, I think that is just Bintan in general
Stayed 2 nights in Feb 2019

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