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The BCC Hotel & Residence

Photo gallery for The BCC Hotel & Residence

Primary image
Outdoor pool
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of The BCC Hotel & Residence

The BCC Hotel & Residence

4.0 star property

3.7/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432

Explore the area

  • Popular LocationGrand Batam Mall3 min walk
  • Popular LocationBCS Mall (Batam City Square)6 min walk
  • Popular LocationNagoya Hill Mall11 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)24 min drive

Choose dates to view prices

About this area

Batam

In the city centre, The BCC Hotel & Residence is in a walkable area with good shopping. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and the area's natural beauty can be seen at Drak Bike Park and Nongsa Beach.
Visit our Batam travel guideOpens in a new window
Map

What's nearby

  • Grand Batam Mall - 3 min walk
  • BCS Mall (Batam City Square) - 6 min walk
  • Nagoya Hill Mall - 11 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 11 min drive
  • Harbor Bay Ferry Terminal - 13 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

About this property

The BCC Hotel & Residence

4-star hotel near Grand Batam Mall
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. All 227 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Other amenities available to guests include coffee makers, safes and free toiletries.
The BCC Hotel & Residence offers 227 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Bathrooms include slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 100000 for adults and IDR 50000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Safe
  • Slippers

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Batam
Batam
Family-friendly
Family-friendly
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
4 star
4 star
Pool
Pool

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

Property is also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 95 out of 416 reviews
5 - Excellent 23%
Rating 4 - Good. 173 out of 416 reviews
4 - Good 42%
Rating 3 - Okay. 88 out of 416 reviews
3 - Okay 21%
Rating 2 - Poor. 40 out of 416 reviews
2 - Poor 10%
Rating 1 - Terrible. 20 out of 416 reviews
1 - Terrible 5%

3.5/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Walking distance to shopping mall
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
Stayed 2 nights in Jan 2020