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The BCC Hotel & Residence

Photo gallery for The BCC Hotel & Residence

Front of property
Outdoor pool
BCC Suites | In-room safe, free WiFi
BBC Premier | In-room safe, free WiFi
In-room safe, free WiFi

Overview of The BCC Hotel & Residence

The BCC Hotel & Residence

4.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432

Explore the area

  • Popular LocationBCS Mall2 min walk
  • Popular LocationGrand Batam Mall8 min walk
  • Popular LocationNagoya Hill Mall20 min walk
  • AirportBatam Batu Besar (BTH-Hang Nadim)24 min drive

Room options

About this area

Batam

In the city centre, The BCC Hotel & Residence is in a walkable area with good shopping. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and the area's natural beauty can be seen at Drak Bike Park and Nongsa Beach.
Visit our Batam travel guideOpens in a new window
Map

What's nearby

  • BCS Mall - 2 min walk
  • Grand Batam Mall - 8 min walk
  • Nagoya Hill Mall - 20 min walk
  • Maha Vihara Duta Maitreya Buddhist Temple - 11 min drive
  • Harbor Bay Ferry Terminal - 14 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • Sushi Tei - 3 min walk
  • Teras Cafe - 5 min walk
  • Liang Kee 888 - Chinese Thai & Seafood - 14 min walk
  • Acia Ikan Bakar - 14 min walk
  • Theme Sports Bar - 14 min walk

About this property

The BCC Hotel & Residence

4-star hotel in the business district
At The BCC Hotel & Residence, you can look forward to a return airport shuttle, a terrace and a cafe. For some rest and relaxation, visit the sauna or the steam room. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), free newspapers and concierge services
  • Smoke-free property, meeting rooms and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 227 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • TVs with cable channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 100000 for adults and IDR 50000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Safe
  • Slippers

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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Frequently asked questions

Does The BCC Hotel & Residence have a pool?

Yes, this property has an outdoor pool.

Is The BCC Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at The BCC Hotel & Residence?

Self-parking and extended parking are free at this property.

What time is check-in at The BCC Hotel & Residence?

Check-in begins at 2 PM.

What time is check-out at The BCC Hotel & Residence?

Checkout is at noon.

Does The BCC Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The BCC Hotel & Residence located?

Located in the heart of Batam, this hotel is within a 10-minute walk of BCS Mall and Grand Batam Mall. Nagoya Hill Mall and Harbor Bay Ferry Terminal are also within 3 miles (5 km).

Can I cancel my reservation for free at The BCC Hotel & Residence and receive a full refund?

Yes, The BCC Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to The BCC Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.

The BCC Hotel & Residence Reviews

The BCC Hotel & Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 95 out of 416 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 173 out of 416 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 88 out of 416 reviews" "
" "6 - Okay 21%
Rating 4 - Poor. 40 out of 416 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 20 out of 416 reviews" "
" "2 - Terrible 5%

7.0/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

6.9/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
Stayed 2 nights in Mar 2020

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Stayed 1 night in Mar 2020

10/10 Excellent

Zailani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Walking distance to shopping mall
Stayed 4 nights in Feb 2020

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Stayed 1 night in Feb 2020

6/10 Okay

SandyChua, Singapore

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
Stayed 2 nights in Jan 2020

8/10 Good

Zarinah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is definitely big then other hotel.. My choice always BCC
Stayed 2 nights in Jan 2020

6/10 Okay

Joo Lan Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020