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Outdoor pool
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

3.7/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationGrand Batam Mall3 min walk
    Popular LocationBCS Mall (Batam City Square)6 min walk
    Popular LocationNagoya Hill Mall8 min drive
    AirportBatam Batu Besar (BTH-Hang Nadim)30 min drive

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About this area

Batam

In the city centre, The BCC Hotel & Residence is in a walkable area with good shopping. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).
Visit our Batam travel guide
View in a map
Popular Location

What's nearby

  • Grand Batam Mall - 3 min walk
  • BCS Mall (Batam City Square) - 6 min walk
  • Nagoya Hill Mall - 8 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 9 min drive
  • Harbor Bay Ferry Terminal - 10 min drive

Getting around

  • AirportBatam Batu Besar (BTH-Hang Nadim) - 30 min drive

About this property

The BCC Hotel & Residence

4-star hotel, walk to BCS Mall (Batam City Square)
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 227 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Other amenities available to guests include coffee/tea makers, safes and free toiletries.
The BCC Hotel & Residence offers 227 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels.

Bathrooms include slippers and complimentary toiletries. This Batam hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 100000 for adults and IDR 50000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

Property is also known as

BCC Hotel Batam
BCC Hotel
BCC Batam
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Frequently asked questions

Can I cancel my reservation for free at The BCC Hotel & Residence and receive a full refund?
Yes, The BCC Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to The BCC Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.
Does The BCC Hotel & Residence have a pool?
Yes, this property has an outdoor pool.
Is The BCC Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at The BCC Hotel & Residence?
Self-parking and extended parking are free at this property.
What time is check-in at The BCC Hotel & Residence?
Check-in begins at 2 PM.
What time is check-out at The BCC Hotel & Residence?
Checkout is at noon.
Does The BCC Hotel & Residence provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The BCC Hotel & Residence located?
Located in the heart of Batam, this hotel is within a 10-minute walk of Grand Batam Mall and BCS Mall (Batam City Square). Nagoya Hill Mall and Harbor Bay Ferry Terminal are also within 3 miles (5 km).
3.7
Good
416 reviews
5 - Excellent
95
4 - Good
173
3 - Okay
88
2 - Poor
40
1 - Terrible
20

3.5/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Travelled with family
Sad face IconDisliked: Amenities, property conditions & facilities
Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Walking distance to shopping mall
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
Stayed 2 nights in Jan 2020