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Reviews

3.9 / 5Good
197 reviews

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  • Double Deluxe

    More details
  • Twin Deluxe

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About this area

Zest Hotel Harbour Bay is located near the bay and in a walkable area with good shopping. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Batam Center Shopping Area.

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 23 min drive

Restaurants

  • Where to eat
  • Citrus – Restaurant offering international cuisine. Serves breakfast.

About this property

Bayside hotel with restaurant and 24-hour front desk
Along with a restaurant, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden. All 181 rooms offer free WiFi, sofa beds and LED TVs with cable channels. Free bottled water, safes and showers are among the other amenities that guests will find.
Zest Hotel Harbour Bay offers 181 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation is furnished with sofa beds and desks. LED televisions come with cable channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers a garden, concierge services and laundry facilities. On-site self-parking is complimentary.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 175000.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 80000 per person (approximately)
  • Rollaway bed fee: IDR 175000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Zest Hotel Harbour Bay Batam
  • Zest Hotel Harbour Bay
  • Zest Harbour Bay Batam
  • Zest Harbour Bay
  • Zest Hotel Harbour Bay Hotel
  • Zest Hotel Harbour Bay Batam
  • Zest Hotel Harbour Bay Hotel Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 80000 per person
  • 1 restaurant

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Lift
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Safe

Nearby things to do

Where to eat

  • Citrus – Restaurant offering international cuisine. Serves breakfast.
5 - Excellent
54
4 - Good
93
3 - Okay
35
2 - Mediocre
10
1 - Poor
5
4.0
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very near to Jetty port. Hotel is clean.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

additional with kettle is much better.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is great value for money and the location is perfect if you arrive in the ferry.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed at this property many times and always had a great experience. It is comfortable, clean, convenient and the staff is the best - very friendly and helpful. The only bad point is the hotel taxi. The reception quoted a price of IDR35,000 to go to the city but when we asked the driver and security guard, they quoted IDR80,000. The prior day we took the hotel taxi to the same location for IDR35,000. It is not a matter of money but the matter of feeling cheated. This needs to be addressed by the management

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I like quite places, and zest hotel suits me..only 2 minutes walk to harbourbay ferry terminal. The mall is yet to be fully developed, at least i still can shop for basis necessities... i like it

Stayed 2 nights in Sep 2019

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