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In-room safe, desk, laptop workspace, rollaway beds
View from Room
In-room safe, desk, laptop workspace, rollaway beds
View from Room

Guest reviews

3.9 out of 5 Good
227 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationHarbor Bay Ferry Terminal4 min walk
Popular LocationNagoya Hill Mall12 min drive
Popular LocationBCS Mall (Batam City Square)13 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)23 min drive

Choose dates to view prices

  • Zest Twin Room

    4.1/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsZest Twin Room
  • Zest Queen Room

    4.1/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsZest Queen Room

About this area

Batam

Zest Hotel Harbour Bay is located near the bay and in a walkable area with good shopping. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).

Visit our Batam travel guide
Map
Popular Location

What's nearby

  • Harbor Bay Ferry Terminal - 4 min walk
  • Nagoya Hill Mall - 12 min drive
  • BCS Mall (Batam City Square) - 13 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 18 min drive
  • Batam Polytechnic - 22 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 23 min drive

Restaurants

  • Where to eat
  • Citrus – Restaurant offering international cuisine. Serves breakfast.

About this property

Zest Hotel Harbour Bay

Bayside hotel with restaurant and 24-hour front desk
This smoke-free hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a garden. All 181 rooms offer free WiFi, sofa beds and LED TVs with cable channels. Free bottled water, safes and showers are among the other amenities that guests will find.
Zest Hotel Harbour Bay offers 181 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation is furnished with sofa beds and desks. LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Carport

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 80000 per person
  • 1 restaurant

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Lift
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 175000.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 80000 per person (approximately)
  • Rollaway bed fee: IDR 175000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Zest Hotel Harbour Bay and receive a full refund?
Yes, Zest Hotel Harbour Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Zest Hotel Harbour Bay cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Zest Hotel Harbour Bay?
Check-in is from 2 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Located in the heart of Batam, this hotel is within 3 miles (5 km) of Harbor Bay Ferry Terminal, Nagoya Hill Mall and BCS Mall (Batam City Square). Grand Batam Mall is 1.9 mi (3.1 km) away.

Guest reviews

Overall score and ratings for Zest Hotel Harbour Bay

3.9
Good
227 reviews
5 - Excellent
63
4 - Good
108
3 - Okay
38
2 - Mediocre
12
1 - Poor
6
4.0
Cleanliness
4.0
Service and Staff
3.7
Amenities
3.8
Property condition
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 13 nights in Mar 2020
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 19 nights in Mar 2020
      3.0 out of 5 Okay
      • Liked: Staff & service

      Toilet is not so clean, drainage choke at the shower area and wash hand sink. Please look into this problem

      Stayed 1 night in Feb 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Better than expected stay

      We have been staying with THH ZEST Hotel for many times. ZEST never disappoints us and we always every stay with them.

      Stayed 3 nights in Feb 2020
      4.0 out of 5 Good
      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Stay at Zest February 2020

      The stay was comfortable was this price.

      Stayed 2 nights in Feb 2020