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Zest Hotel Harbour Bay - CHSE Certified

Photo gallery for Zest Hotel Harbour Bay - CHSE Certified

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In-room safe, desk, laptop workspace, rollaway beds
View from room
In-room safe, desk, laptop workspace, rollaway beds
View from room

Overview of Zest Hotel Harbour Bay - CHSE Certified

Zest Hotel Harbour Bay - CHSE Certified

2.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432

Explore the area

  • Popular LocationHarbor Bay Ferry Terminal3 min walk
  • Popular LocationBCS Mall (Batam City Square)5 min drive
  • Popular LocationNagoya Hill Mall12 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)41 min drive

Choose dates to view prices

About this area

Batam

Zest Hotel Harbour Bay - CHSE Certified is located near the bay and in a walkable area with good shopping. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and the area's natural beauty can be seen at Drak Bike Park and Nongsa Beach.

What's nearby

  • Harbor Bay Ferry Terminal - 3 min walk
  • BCS Mall (Batam City Square) - 5 min drive
  • Batam Polytechnic - 10 min drive
  • Nagoya Hill Mall - 12 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 21 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 41 min drive

About this property

Zest Hotel Harbour Bay - CHSE Certified

Bayside hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden.
Zest Hotel Harbour Bay - CHSE Certified offers 181 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation is furnished with double sofa beds and desks. LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages spoken

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a carport

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: IDR 80000 per person
  • 1 restaurant

Restaurants on site

  • Citrus

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Safe

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 175000.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 80000 per person (approximately)
  • Rollaway bed fee: IDR 175000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay
Zest Harbour Bay Batam
Zest Harbour Bay
Zest Hotel Harbour Bay
Zest Harbour Chse Certified
Zest Hotel Harbour Bay CHSE Certified
Zest Hotel Harbour Bay - CHSE Certified Hotel
Zest Hotel Harbour Bay - CHSE Certified Batam
Zest Hotel Harbour Bay - CHSE Certified Hotel Batam

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 63 out of 228 reviews
5 - Excellent 28%
Rating 4 - Good. 108 out of 228 reviews
4 - Good 47%
Rating 3 - Okay. 38 out of 228 reviews
3 - Okay 17%
Rating 2 - Poor. 12 out of 228 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 228 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 13 nights in Mar 2020

5/5 Excellent

Stayed 19 nights in Mar 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Toilet is not so clean, drainage choke at the shower area and wash hand sink. Please look into this problem
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected stay
We have been staying with THH ZEST Hotel for many times. ZEST never disappoints us and we always every stay with them.
Stayed 3 nights in Feb 2020