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I Hotel

4.0 star property
Hotel with a full-service spa, a short walk to Nagoya Hill Mall

Choose dates to view prices

Photo gallery for I Hotel

Property grounds
Restaurant
Lobby
Lobby sitting area
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
The current price is S$76
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Room-Smoking

  • Sleeps 2
  • 1 Double Bed

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The price is S$93
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17 Jul - 18 Jul
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About the area

Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.3 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪J.CO Donutes and Coffee - ‬4 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Coffee Town Kaya Toast - ‬11 min walk
  • ‪Kangen Cafe - ‬11 min walk
  • ‪Gadeno New York Pizza & Steak - ‬4 min walk

About this property

I Hotel

Upscale hotel near Nagoya Hill Mall
Consider a stay at I Hotel and take advantage of dry cleaning/laundry services, 2 bars and a gym. Indulge in a massage at Lotus Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A lift, smoke-free property and 1 meeting room
  • A banquet hall, a front desk safe and tour/ticket information
Room features
All 165 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 135 reviews
The price is S$94
includes taxes & fees
8 Aug - 9 Aug
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Does I Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at I Hotel?

As of 16 Jul, 2025, prices found for a 1-night stay for 2 adults at I Hotel on 20 Jul, 2025 start from S$75.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is I Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at I Hotel?

Self-parking is free at this property.

What time is check-in at I Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at I Hotel?

Checkout is at noon.

Where is I Hotel located?

Located in the heart of Batam, this spa hotel is within 1 mile (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 miles (3 km).

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I Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 511 reviews
Rating 8 - Good. 193 out of 511 reviews
Rating 6 - Okay. 38 out of 511 reviews
Rating 4 - Poor. 4 out of 511 reviews
Rating 2 - Terrible. 6 out of 511 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TAN BEE

Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

ZAHHAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

8/10 Good

SOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasurable stay With family
Stayed 2 nights in Nov 2022

10/10 Excellent

Taekseon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Batam

Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
Stayed 1 night in Aug 2023

8/10 Good

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Badrulnizam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to Nagoya Mall just behind with a great concierge for transport or other requirements.
Stayed 2 nights in Jul 2022

6/10 Okay

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Mas Rizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Stayed 1 night in Nov 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Stayed 1 night in Jun 2024

10/10 Excellent

Juraiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing....will come back soon
Stayed 3 nights in Feb 2023

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday staycation

Great
Stayed 2 nights in Aug 2023

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hwee Ling

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel near to nagoya mall. Love it very much!
Stayed 1 night in Jan 2023

8/10 Good

X.Y.

Liked: Cleanliness, staff & service
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome. Like the location actually.
Stayed 2 nights in Feb 2023

2/10 Terrible

Mina

Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

8/10 Good

WH

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. Super near to many massage and spa. Clean room and toilet. Staff polite and friendly.
Stayed 1 night in Oct 2022