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Outdoor pool
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.4 out of 5 Excellent
414 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationNagoya Hill Mall3 min walk
Popular LocationBCS Mall (Batam City Square)6 min drive
Popular LocationGrand Batam Mall10 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)20 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking

About this area

Batam

Located in Batam, Grands i Hotel is in the city centre. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).
Visit our Batam travel guide
View in a map
Popular Location

What's nearby

  • Nagoya Hill Mall - 3 min walk
  • BCS Mall (Batam City Square) - 6 min drive
  • Harbor Bay Ferry Terminal - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 10 min drive
  • Grand Batam Mall - 10 min drive

Getting around

  • AirportBatam Batu Besar (BTH-Hang Nadim) - 20 min drive

About this property

Grands i Hotel

4-star hotel, walk to Nagoya Hill Mall
A restaurant, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a spa tub and a conference centre are on-site. All 165 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs. Minibars, coffee/tea makers and free newspapers are among the other amenities available to guests.
Grands i Hotel offers 165 forms of air-conditioned accommodation with minibars and a safe. This Batam hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 29-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand i Hotel Batam
Grand i Batam
Grands i Hotel Batam
Grands i Batam
Grands i Hotel Hotel
Grands i Hotel Batam
Grands i Hotel Hotel Batam

Frequently asked questions

Can I cancel my reservation for free at Grands i Hotel and receive a full refund?
Yes, Grands i Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grands i Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grands i Hotel?
As of 27 Sep,2020, prices found for a 1-night stay for 2 adults at Grands i Hotel on 28 Sep,2020 start from SG$87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grands i Hotel have a pool?
Yes, this property has an outdoor pool.
Is Grands i Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grands i Hotel?
Self-parking is free at this property.
What time is check-in at Grands i Hotel?
Check-in begins at 3 PM.
What time is check-out at Grands i Hotel?
Checkout is at noon.
Where is Grands i Hotel located?
Located in the heart of Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, Harbor Bay Ferry Terminal and BCS Mall (Batam City Square). Grand Batam Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).
4.4
Excellent
414 reviews
5 - Excellent
217
4 - Good
163
3 - Okay
26
2 - Poor
3
1 - Terrible
5

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Excellent staff service...accommodating and respecful. Thank you..i has a great time in the hotel.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel is good infact excellent. Just disappointed with the breakfast. Hotel has eggs cooked in whatever way you want but no bacon anywhere. Butter served are UNSALTED. Every food served are without salt so most are bland. Please have some food for normal people and not hospital food.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere
Amazing atmosphere
Stayed 1 night in Jan 2020

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