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Reviews

4.1 / 5Very Good
179 reviews

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  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed and 1 Single Bed OR 1 Double Bed
    More details
  • Premier Suite

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room With Free Extrabed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Adjoining Deluxe Room

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More details
  • Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Located in Batam, Planet Holiday Hotel & Residence is in the entertainment district and on the boardwalk. Batam Centre Ferry Terminal and Harbor Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Batam Center Shopping Area.

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • Where to eat
  • KK Sky View – Restaurant with a bar offering international cuisine. Serves dinner.
  • De Venus – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • Shiang Palace – Restaurant offering Chinese cuisine. Serves dinner.
  • Arirang – Restaurant offering Korean cuisine. Serves lunch and dinner.

About this property

This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge. All 282 rooms boast deep soaking bathtubs, and offer free WiFi and balconies or patios. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with cable channels.

Policies

Check-in

Check-in between 2 PM - 6 AM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets or service animals allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 110000 for adults and IDR 60000 for children (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Planet Holiday Hotel Batam
  • Planet Holiday Hotel
  • Planet Holiday Batam
  • Planet Holiday
  • Planet Holiday & Batam
  • Planet Holiday Hotel & Residence Hotel
  • Planet Holiday Hotel & Residence Batam
  • Planet Holiday Hotel & Residence Hotel Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free extended parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 110000 for adults and IDR 60000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Nearby things to do

Activities

  • Theme parks

Where to eat

  • KK Sky View – Restaurant with a bar offering international cuisine. Serves dinner.
  • De Venus – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • Shiang Palace – Restaurant offering Chinese cuisine. Serves dinner.
  • Arirang – Restaurant offering Korean cuisine. Serves lunch and dinner.
4.1

Very Good

5 - Excellent
60
4 - Good
87
3 - Okay
20
2 - Mediocre
6
1 - Poor
6
4.0
Cleanliness
4.2
Service and Staff
3.3
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The toilet floor too slippery, and only one pair of sandals

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel room was nice and spacious. Love the interiors of the hotel.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very happy with service and hotel staff. Will definately stay again.

Stayed 6 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very good environment and very good location. Clean room and alot amenities nearby.

Stayed 3 nights in Aug 2019

3/5

    Great swimming pool but ridiculous policy of 2 towels per room (I needed a towel for myself and one for each of my 2 children but the pool desk would not allow me any more than 2 towels regardless of anything I said). Staff are lovely and keen to assist but there’s little point asking room service for anything as nobody can speak English to understand requests. Rooms are huge but are old, damp and in need of a makeover. Towels in bathrooms are old and yellowed instead of white. Face washers are not provided at all. For the price it was a good place to stay and conveniently located but nothing special.

    Stayed 4 nights in Aug 2019

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