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Overview of The Sanchaya

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Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, pool loungers

The Sanchaya

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationLagoi Bay Beach1 min drive
    Popular LocationLagoi Bay Lake5 min drive
    Popular LocationPlaza Lagoi7 min drive
    AirportTanjung Pinang (TNJ)63 min drive

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About this area

Bintan

Located in Bintan, The Sanchaya is next to a golf course and on a private beach. While the natural beauty of Lagoi Bay Beach and Lagoi Bay Lake can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Popular Location

What's nearby

  • Lagoi Bay Beach - 1 min drive
  • Lagoi Bay Lake - 5 min drive
  • Plaza Lagoi - 7 min drive
  • Ria Bintan Golf Club - 19 min drive
  • Pulau Marawang - 21 min drive

Restaurants

  • Where to eat
  • The Dining Room โ€“ Beachfront restaurant offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
  • Tasanee Grill โ€“ Poolside restaurant offering Thai cuisine. Serves dinner daily.
  • The Bar โ€“ Pool-view bar. Open daily.
  • Decanter Wine Cellar โ€“ Garden-view wine bar. Open daily.

About this property

The Sanchaya

Beachfront resort with relaxing spa services
Spend the day playing on The Sanchaya's private white sand beach then return to dine at one of the resort's 2 restaurants. All 30 rooms boast deep soaking bathtubs and iPads, plus in-room free WiFi and LCD TVs with cable channels. Guests will also find balconies, pillowtop beds and 24-hour room service. Housekeeping is available on request.
The Sanchaya offers 30 forms of accommodation with iPads and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the resort include a private beach, an outdoor pool, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • Archery
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Free bike hire
  • Outdoor pool
  • Private picnics
  • Spa services
  • Wine-tasting room

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf lessons with a pro
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • Indonesian
  • Italian
  • Romanian
  • Swedish

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs

More

  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPad
  • Netflix
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Renovations and closures

This property is closed from 1 April 2020 to 13 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1512500 per night.
Cots (infant beds) are available for IDR 333000 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Gala Dinner on 25 January per adult: IDR 1318000
  • Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: IDR 333000 per stay
  • Rollaway bed fee: IDR 1512500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 AM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 68 out of 81 reviews
5 - Excellent 84%
Rating 4 - Good. 10 out of 81 reviews
4 - Good 12%
Rating 3 - Okay. 3 out of 81 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 81 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 81 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

5/5 Excellent

Stayed 3 nights in Jan 2020

3/5 Okay

Stayed 4 nights in Jan 2020

5/5 Excellent

Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!
Stayed 3 nights in Dec 2019