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Aston Batam Hotel & Residence

3.5 star property
Hotel with free valet parking, near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Aston Batam Hotel & Residence

Front of property – evening/night
Outdoor pool
Daily buffet breakfast (IDR 180000 per person)
Lobby lounge
In-room safe, desk, soundproofing, iron/ironing board
Aston Batam Hotel & Residence sits conveniently near Nagoya Hill Mall. Travelers can cool off in the outdoor pool or sample local and international dishes at Basil Restaurant. The property includes a bar, gym and coffee shop, with free WiFi throughout to keep everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Fan
3 bedrooms
Private bathroom
  • 117 sq m
  • 3 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe King

Free toiletries, hair dryer, slippers, towels

Deluxe King

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Apartment (Apartment Building)

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Premier (Apartment Building)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 2

View all photos for Two Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Junior Suite Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Located At Apartment

  • Sleeps 2

View all photos for Deluxe Premier Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier Located At Apartment

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Double

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double

  • Sleeps 2

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 3

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About the area

Batam is home to Aston Batam Hotel & Residence. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall. Ocarina Park and East Coast Park are also worth visiting.
Visit our Batam travel guideOpens in a new window
Map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 13 min walk - 1.2 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.8 km
  • Batam Centre Ferry Terminal - 6 min drive - 6.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪The Peak Cafe - ‬13 min walk
  • ‪Cafe Bukit Cinta (CaBuCi) - ‬15 min walk
  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪Asher Bistro & Lounge - ‬13 min walk
  • ‪BERCAK KOFFIE - ‬5 min walk

About this property

Aston Batam Hotel & Residence

Hotel near Nagoya Hill Mall
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Aston Batam Hotel & Residence. The on-site restaurant, Basil Restaurant, features local and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall
  • A lift, a ballroom and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 232 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Electric kettles, fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 180,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Basil Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 450000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 160000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 450000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

Property is also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

Does Aston Batam Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aston Batam Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aston Batam Hotel & Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Aston Batam Hotel & Residence?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Aston Batam Hotel & Residence?

Checkout is at noon.

Does Aston Batam Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-11 PM on request. A fee of IDR 160000 per vehicle applies.

Where is Aston Batam Hotel & Residence located?

Situated in Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, BCS Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Buddhist Temple and Maha Vihara Duta Maitreya Temple are also within 3 miles (5 km).

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Reviews

Aston Batam Hotel & Residence Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 214 out of 418 reviews
Rating 8 - Good. 153 out of 418 reviews
Rating 6 - Okay. 32 out of 418 reviews
Rating 4 - Poor. 9 out of 418 reviews
Rating 2 - Terrible. 10 out of 418 reviews

Reviews

10/10 Excellent

Shahul

Liked: Cleanliness, property conditions & facilities, room comfort
Was a nice and comfortable experience at Aston
Stayed 2 nights in Jun 2025

4/10 Poor

Stephen James

Disliked: Property conditions & facilities, room comfort
the electricity at the breaker panel
Stayed 4 nights in May 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Su Hia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Stayed 3 nights in Dec 2024

10/10 Excellent

seng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Masza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room and great location with dining and shoppiing are within vacinity.
Stayed 2 nights in Oct 2022

8/10 Good

Sin Yee

Liked: Cleanliness, staff & service
Overall is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
Stayed 3 nights in Aug 2023

10/10 Excellent

Muhd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay. Will be come in again
Stayed 2 nights in Aug 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, but they didnt have towrls by the pool. We were told to use our bath towels. Not ideal. Therexwas also no hand towels on our toom only large bath towels.
Stayed 2 nights in Feb 2025

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with Aston Batam Hotel&Residences. Basic toiletries, spacious room and variaties of food for breakfast buffet.
Stayed 2 nights in Nov 2022

10/10 Excellent

Siok Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Siti Nur Nadzirah Binti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Feb 2023

4/10 Poor

Ying Xun

Disliked: Property conditions & facilities
Check in time is 2:00pm but I can only check in at 4:30pm due to the room was not prepared yet,I wait at the lobby for one hour,hope improve
Stayed 2 nights in Nov 2024

8/10 Good

Asmoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel is good and comfortable
Stayed 1 night in Feb 2023

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first timing staying in this hotel. love the deep soaking bathtub and the size of the hotel room. Breakfast spread is awesome too. i will definitely come back!
Stayed 2 nights in Jun 2022

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Nithia

Liked: Staff & service, amenities, property conditions & facilities
All aspects were good
Stayed 2 nights in Apr 2023

10/10 Excellent

Wei Ping Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment-hotel was generally clean with very good service. Relatively accessible to the main shopping area. Breakfast was good. Staff was responsive - even asked if I wanted to make up my room in the afternoon when I left the DND sign. However, do note that the hotel is right next to the road so the road noise is quite loud, even later at night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Clean and comfortable. The breakfast was awesome! Definitely will make a come back..
Stayed 2 nights in Feb 2023

6/10 Okay

Rina

Liked: Staff & service

Run-Down apartment but still comfortable

The stay was okay, acceptable. Book a junior one bedroom apartment. The apartment was run down, dull and not that clean. What i suggest to the hotel, is that do a repaint to the wall. Change the sofa, as its all so old, prepare a garbage bag for customer to use.put more deco to the apartment so that it wont be dull anymore
Stayed 2 nights in Oct 2024

10/10 Excellent

HEDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

The room should always vacuum and bed should always change bedsheet due of corona . Hygiene is important. Need to improve on breakfast menu . Overall nice place to stay
Stayed 2 nights in Dec 2022

10/10 Excellent

Garson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aston Batam has an amazing array of staff who attended promptly to all our requests. We stayed in a 3-bedroom residence apartment. The room was clean, tidy, and comfortable. There was an air conditioner in each room, and they provided a large 20L water cooler. The swimming pool was large enough to swim laps, which we did every morning. Breakfast was delicious with plenty of variety to satisfy even the pickiest eaters. All Grab drivers were familiar with the hotel's location. We had a fantastic time in Batam, and Aston contributed to our enjoyable stay. There were two minor issues with our apartment; the room and bathroom door locks did not lock seamlessly and the certain had a tear. As stated, these were minor.
Stayed 5 nights in Dec 2024

10/10 Excellent

chye chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for more 2 single bed in non somking floor
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good holiday @ Aston

Housekeeping responsive. Download Whatsapp to maintain speedy communications
Stayed 2 nights in Jan 2023

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