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Outdoor pool
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Guest reviews

4.4/5 Excellent
322 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationNagoya Hill Mall13 min walk
Popular LocationBCS Mall (Batam City Square)6 min drive
Popular LocationGrand Batam Mall11 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)30 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Suite, 1 Bedroom

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 Bedroom
  • Family Room, 1 Double or 2 Single Beds

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsFamily Room, 1 Double or 2 Single Beds
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Premier Room (Located at Apartment Tower)

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room (Located at Apartment Tower)
  • Apartment, 3 Bedrooms

    Room amenities

    • 117 sq m
    • City view
    • Sleeps 5
    More detailsApartment, 3 Bedrooms

About this area

Batam

Aston Batam Hotel & Residence is located in Batam. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).

Visit our Batam travel guide
Map
Popular Location

What's nearby

  • Nagoya Hill Mall - 13 min walk
  • BCS Mall (Batam City Square) - 6 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 7 min drive
  • Harbor Bay Ferry Terminal - 9 min drive
  • Grand Batam Mall - 11 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 30 min drive

Restaurants

  • Where to eat
  • Basil Restaurant – Restaurant offering local and international cuisine. Open daily.

About this property

Aston Batam Hotel & Residence

3.5-star hotel near Nagoya Hill Mall
A restaurant, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a children's pool. All 232 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will have LCD TVs with cable channels, and other amenities include free bottled water and fans.
Aston Batam Hotel & Residence offers 232 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge) from 6 AM to 11 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 180000 for adults and IDR 125000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6 AM to 11 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 180000 for adults and IDR 125000 for children (approximately)
  • Airport shuttle fee: IDR 160000 per person (one-way)
  • Airport shuttle fee per child: IDR 160000 (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Staff at the property wear personal protective equipment and guests are provided with hand sanitiser

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Aston Batam Hotel & Residence and receive a full refund?
Yes, Aston Batam Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Aston Batam Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Aston Batam Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aston Batam Hotel & Residence?
Self-parking and valet parking are free at this property.
What time is check-in at Aston Batam Hotel & Residence?
Check-in begins at 2 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Does Aston Batam Hotel & Residence provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 160000 per person, one-way, applies.
Where is this property located?
Situated in Batam, this hotel is within 3 miles (5 km) of Nagoya Hill Mall, Harbor Bay Ferry Terminal and BCS Mall (Batam City Square). Grand Batam Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Aston Batam Hotel & Residence

4.4
Excellent
5 - Excellent
164
4 - Good
128
3 - Okay
20
2 - Mediocre
5
1 - Poor
5
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great Stay

    The service provided by the staff exceeded my expectations.

    Stayed 6 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was a gd stay... the ventilation was not gd at the smoking level room...

    Stayed 3 nights in Feb 2020