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Aston Batam Hotel & Residence

3.5 star property
Hotel with free valet parking, near Nagoya Hill Mall

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Photo gallery for Aston Batam Hotel & Residence

Front of property – evening/night
Lobby lounge
Lobby
Outdoor pool
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
3 bedrooms
Fan
Hairdryer
  • 117 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Apartment (Apartment Building)

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Fan
Hairdryer
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Premier (Apartment Building)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Junior Suite Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Located At Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier Located At Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • Sleeps 5
  • 1 Single Bed and 2 King Beds

View all photos for Deluxe Double

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

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About the area

Map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 14 min walk - 1.2 km
  • BCS Mall - 3 min drive - 2.8 km
  • Grand Batam Mall - 5 min drive - 3.7 km
  • Harbour Bay Ferry Terminal - 5 min drive - 3.7 km
  • Batam Centre Ferry Terminal - 6 min drive - 5.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Pizza Hut - ‬10 min walk
  • ‪RM Arai Pinang - ‬11 min walk
  • ‪Ayam Bakar Taliwang Pelita - ‬3 min walk
  • ‪Mie Kampung Bagan Siapi-api - ‬11 min walk
  • ‪D1 Resto & Bar - ‬11 min walk

About this property

Aston Batam Hotel & Residence

Hotel near Nagoya Hill Mall
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Aston Batam Hotel & Residence. The on-site restaurant, Basil Restaurant, features local and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • Luggage storage, a front desk safe and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 232 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Electric kettles, fans and daily housekeeping

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 180,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Basil Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 160000 per person (one-way)
  • Airport shuttle fee per child: IDR 160000 (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

Property is also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

Does Aston Batam Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aston Batam Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aston Batam Hotel & Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Aston Batam Hotel & Residence?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Aston Batam Hotel & Residence?

Checkout is at noon.

Does Aston Batam Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-11 PM on request. A fee of IDR 160000 per person applies.

Where is Aston Batam Hotel & Residence located?

Situated in Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, BCS Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Buddhist Temple and Maha Vihara Duta Maitreya Temple are also within 3 miles (5 km).

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Aston Batam Hotel & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 410 reviews
Rating 8 - Good. 150 out of 410 reviews
Rating 6 - Okay. 30 out of 410 reviews
Rating 4 - Poor. 8 out of 410 reviews
Rating 2 - Terrible. 10 out of 410 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Su Hia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Stayed 3 nights in Dec 2024

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good n up to my expectations however I was disappointed that there were no hand towels and floor mat and non- slip bath mat. The toilet paper was also lacking-only half a roll in each toilet which was not sufficient for 4 people
Stayed 2 nights in Feb 2025

8/10 Good

Sin Yee

Liked: Cleanliness, staff & service
Overall is good.
Stayed 2 nights in Oct 2024

4/10 Poor

Ying Xun

Disliked: Property conditions & facilities
Check in time is 2:00pm but I can only check in at 4:30pm due to the room was not prepared yet,I wait at the lobby for one hour,hope improve
Stayed 2 nights in Nov 2024

10/10 Excellent

Garson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aston Batam has an amazing array of staff who attended promptly to all our requests. We stayed in a 3-bedroom residence apartment. The room was clean, tidy, and comfortable. There was an air conditioner in each room, and they provided a large 20L water cooler. The swimming pool was large enough to swim laps, which we did every morning. Breakfast was delicious with plenty of variety to satisfy even the pickiest eaters. All Grab drivers were familiar with the hotel's location. We had a fantastic time in Batam, and Aston contributed to our enjoyable stay. There were two minor issues with our apartment; the room and bathroom door locks did not lock seamlessly and the certain had a tear. As stated, these were minor.
Stayed 5 nights in Dec 2024

10/10 Excellent

seng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 2 nights in Aug 2023

6/10 Okay

Rina

Liked: Staff & service

Run-Down apartment but still comfortable

The stay was okay, acceptable. Book a junior one bedroom apartment. The apartment was run down, dull and not that clean. What i suggest to the hotel, is that do a repaint to the wall. Change the sofa, as its all so old, prepare a garbage bag for customer to use.put more deco to the apartment so that it wont be dull anymore
Stayed 2 nights in Oct 2024

10/10 Excellent

Masza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room and great location with dining and shoppiing are within vacinity.
Stayed 2 nights in Oct 2022

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
Stayed 3 nights in Aug 2023

10/10 Excellent

Muhd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay. Will be come in again
Stayed 2 nights in Aug 2023

10/10 Excellent

Siok Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

easy to access

easy to access to anywhere, good hotel
Stayed 2 nights in Dec 2022

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with Aston Batam Hotel&Residences. Basic toiletries, spacious room and variaties of food for breakfast buffet.
Stayed 2 nights in Nov 2022

10/10 Excellent

Siti Nur Nadzirah Binti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Feb 2023

10/10 Excellent

BURUHANUDEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all super
Stayed 1 night in Mar 2024

10/10 Excellent

Wei Ping Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment-hotel was generally clean with very good service. Relatively accessible to the main shopping area. Breakfast was good. Staff was responsive - even asked if I wanted to make up my room in the afternoon when I left the DND sign. However, do note that the hotel is right next to the road so the road noise is quite loud, even later at night.
Stayed 3 nights in Mar 2024

6/10 Okay

adibah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is alright. There is an international electrical outlet for your plugs. No usb outlet. Buffet's good. I love the herbal bar. Gym's good, big, though rowing machine spoilt. I came for their tub. Though they fixed it the hot water came out like piss at first. Made me not wanna use the tub anymore.
Stayed 1 night in Aug 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

8/10 Good

Asmoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel is good and comfortable
Stayed 1 night in Feb 2023

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first timing staying in this hotel. love the deep soaking bathtub and the size of the hotel room. Breakfast spread is awesome too. i will definitely come back!
Stayed 2 nights in Jun 2022

10/10 Excellent

Zheng Jue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and the atmosphere in the hotel compound is peaceful. Very suitable for people who are not into crowded areas with loud music nearby. Morning breakfast also has a wide range of selection and the restaurant is well maintained. The staff in the hotel are helpful and provides great services even after we checked out and made some additional requests to utilize the hotel amenities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nithia

Liked: Staff & service, amenities, property conditions & facilities
All aspects were good
Stayed 2 nights in Apr 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Clean and comfortable. The breakfast was awesome! Definitely will make a come back..
Stayed 2 nights in Feb 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3bedroom apartment Master room toilet long bathtub only, gets wet when one bath. No place to put toileteries when bathing, not user friendly toilet. Hotel staff service is very good, we always stay Astons only
Stayed 2 nights in Mar 2024