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Four Points by Sheraton Batam

4.0 star property
Upscale hotel with fitness centre and spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Four Points by Sheraton Batam

Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Free toiletries, hair dryer, slippers

Overview of Four Points by Sheraton Batam

8.8

Excellent

Highlight
  • Cleanliness is scored top 10% in Batam by travellers.

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

Komplek Panorama Nagoya, Batam, Batam Island, 29432
  • Popular LocationNagoya Hill Mall9 min walk
  • Popular LocationGrand Batam Mall3 min drive
  • Popular LocationHarbour Bay Ferry Terminal3 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)30 min drive
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Room options

Room, 2 Single Beds, City View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Batam

Located in Batam, Four Points by Sheraton Batam is in the city centre. Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Panbil Nature Reserve and Drak Bike Park. Take the opportunity to explore the area for water adventures such as swimming.

What's nearby

  • Nagoya Hill Mall - 9 min walk
  • Grand Batam Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 3 min drive
  • BCS Mall - 3 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • Yong Kee Sea Food - 4 min walk
  • McDonald's - 3 min walk
  • KFC - 2 min walk
  • Cock And Bull - 3 min walk
  • Warung nasi bu gendut - 2 min walk

About this property

Four Points by Sheraton Batam

Upscale hotel in a shopping district
Take advantage of a terrace, a shopping centre on-site and dry cleaning/laundry services at Four Points by Sheraton Batam. Treat yourself to a massage or other spa services. The on-site restaurant, Evolution, features international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a ballroom and meeting rooms
  • Luggage storage, a 24-hour front desk and a lift
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 211 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 49-inch LED TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 163350 for adults and from IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Four Points by Sheraton Batam?

As of 19 Mar,2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Batam on 22 Mar,2024 start from S$109.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Batam?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Checkout is at noon.

Where is Four Points by Sheraton Batam located?

Located in the heart of Batam, this hotel is within 1 mile (2 km) of Nagoya Hill Mall, Harbour Bay Ferry Terminal and Grand Batam Mall. BCS Mall is 1.4 mi (2.2 km) away.

Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 73 reviews" "
Rating 8 - Good. 25 out of 73 reviews" "
Rating 6 - Okay. 3 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cleaned and spacious. Breakfast spread was good, except the area aircon not cold. Excellent staff like Kay who attended to our feedback. We had enjoyed our stay in this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Manisah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023

8/10 Good

Mervin

Travelled with family
Liked: Cleanliness, staff & service
Overall it’s fine , very noisy from the street and the mosque early at 4am
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023

8/10 Good

Yung Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Staff are very helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is excellent
Stayed 1 night in Oct 2023

2/10 Terrible

Pretty

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jun-ichi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023