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Four Points by Sheraton Batam

4.0 star property
Upmarket hotel near Harbour Bay Ferry Terminal

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
View from room
Breakfast, lunch, dinner served; international cuisine
Free toiletries, hair dryer, slippers

Reviews

9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Gym
    GymGym
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
The price is S$103
includes taxes & fees
4 Aug - 5 Aug

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face l...
Krishan
Jun 18, 2024
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About the area

Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 9 min walk
  • Grand Batam Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 3 min drive
  • BCS Mall - 3 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪Yong Kee Sea Food - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Evolution All Day Dining - ‬2 min walk
  • ‪Warung nasi bu gendut - ‬2 min walk

About this property

Four Points by Sheraton Batam

Upscale hotel near Batam Centre Ferry Terminal
Near Harbour Bay Ferry Terminal and Grand Batam Mall, Four Points by Sheraton Batam provides a terrace, a shopping centre on-site and a garden. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Evolution, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and concierge services
  • A 24-hour front desk, a banquet hall and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 211 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 49-inch LED TVs with premium channels
  • Recycling, fridges and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 163350 for adults and from IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Four Points by Sheraton Batam?

As of 27 Jul,2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Batam on 4 Aug,2024 start from S$103.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Batam?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Checkout is at noon.

Where is Four Points by Sheraton Batam located?

Located in the heart of Batam, this hotel is within 1 mile (2 km) of Nagoya Hill Mall, Harbour Bay Ferry Terminal and Grand Batam Mall. BCS Mall is 1.4 mi (2.2 km) away.

Four Points by Sheraton Batam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 88 reviews" "
Rating 8 - Good. 28 out of 88 reviews" "
Rating 6 - Okay. 3 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service. Billy at Front Desk was amazing. Great work all around.
Stayed 1 night in Jun 2024

8/10 Good

Nicholad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price for this hotel was good. I stayed a couple nights and thought the value was great. My room was really good. The bed was comfortable, the room was spacious. The bathroom was nice. It was clean and modern. I had an adjoining door in my room. Unfortunately the sound travels though that door very easily and I could hear all the happenings day and night in the room next to me. Not really any privacy and something the hotel should fix. Sound should not travel so freely through those doors. Otherwise I really liked my room. The breakfast buffet was okay. They had western and local food options. The omelet Padang was good. There is a large outside pool with some deck chairs. The pool seemed fine but that whole floor with the pool looked aged and unused. Like a ghost town. The location of the hotel is in a bit of a seedy area. There is an outdoor market across the street with clothing and items for sale. Also nearby are many red light district type bars and massage places. The hotel is walking distance to Burger King and McDonald’s as well as some other restaurants like Sederhana and an Indian food place. Many local people sitting on the sidewalks and just hanging out. The hotel is attached to a dilapidated building which is ugly and an eye sore when looking out your window in the room or at the pool. It is like this area was something better at one time. The staff were good, and inside the hotel was good. The room was nice. Good value.
Stayed 2 nights in May 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
Stayed 1 night in May 2024

10/10 Excellent

Jien Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, quality of mattress is good, quiet and good for sleep unlike some hotels too near to mosque with large prayer noise. Suggests improvement: 1) could have more choice of pillow as only thick fluffy in the room. 2)shower water pressure a bit low. 3) breakfast choice limited unlike wide popular choice in I-Hptel Baloi.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice and polite
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cleaned and spacious. Breakfast spread was good, except the area aircon not cold. Excellent staff like Kay who attended to our feedback. We had enjoyed our stay in this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Manisah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023

6/10 Okay

Peng Cheau Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice
Only few decent restaurants nearby. Not worth to pay for the breakfast as the food variety is less and not tempting. Everything are good except F&B
Stayed 3 nights in Jan 2024

10/10 Excellent

muji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great BF menu and nice equiped hotel room
near to ferry terminal , short driving distance to other location to grand mall bcs mall
Stayed 1 night in Dec 2023

10/10 Excellent

lim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well deco hotel , gd BF range of mixed dishes
location near harbourbay by taxi
Stayed 2 nights in Dec 2023

4/10 Poor

Cahaya

Disliked: Staff & service
We booked 2 rooms with selection of King size beds but upon check-in, the counter staffs advise that only 1 room is available with king size while another is a double single bed. After making us wait for quite awhile, they told us they managed to allocated as per our booking (king size beds for both rooms) only to find out later and to our dismay both rooms were actually double single beds instead. Not wanting to spoil our holiday we actually bear with it for our 3 days 2 nites there. Also the tv channel for my room always had issue with no signal, even after calling the staff it does not help at all, so basically I go without the tv in the my room. The worse scenario when we were being charged for tv channel fee for $700 for (another room) and we dont even know the channels need to be paid...It was definitely not a pleasant experiences for us and hope no one else shall experience the same.
Stayed 2 nights in Dec 2023

8/10 Good

Mervin

Travelled with family
Liked: Cleanliness, staff & service
Overall it’s fine , very noisy from the street and the mosque early at 4am
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023

8/10 Good

Yung Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Staff are very helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is excellent
Stayed 1 night in Oct 2023

2/10 Terrible

Pretty

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jun-ichi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Melvyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2023

8/10 Good

Saimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great..!
Stayed 2 nights in Aug 2023

8/10 Good

Mayer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated stay. Clean. Quiet. Basic toiletries provided (toothbrushes, soap, body wash, shampoo and conditioner). Strong hairdryer provided. Generally nice ambience. Near to local eateries and able to order food using apps with much ease. 20 min slow walk to Nagoya mall or use the Gojek app. Much quieter area if you appreciate being away from the hustle of the shopping areas. We were a little puzzled at why 2 face towels and hand towels were provided the last time but not this time round. Other than that, everything was good. Wished that the price was lower since it’s further away from the main attractions.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batam weekend getaway
Overall hotel was acceptable with the exception of room toilet drainage issue plus spa condition wasn't really up to Sheraton's standard - definitely have more room for further improvements.
Stayed 1 night in Jul 2023