Popular LocationSekupang Ferry Terminal11 min drive
Popular LocationNagoya Hill Mall17 min drive
Popular LocationHarbor Bay Ferry Terminal17 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)56 min drive
Choose dates to view prices
About this area
Batam
Located in Batam, Holiday Inn Resort Batam, an IHG Hotel is connected to the convention centre. Sekupang Ferry Terminal and Harbor Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Grand Batam Mall and Nagoya Hill Mall. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Maha Vihara Duta Maitreya Buddhist Temple - 17 min drive
Nagoya Hill Mall - 17 min drive
Harbor Bay Ferry Terminal - 17 min drive
Kepri Mall - 18 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 56 min drive
About this property
Holiday Inn Resort Batam, an IHG Hotel
Family-friendly resort connected to the convention centre in Batam with 4 restaurants
This resort features 4 restaurants, 4 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, an indoor pool, 2 bars/lounges and a fitness centre are on-site.
Holiday Inn Resort Batam, an IHG Hotel offers 275 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a waterslide, a spa tub and a sauna.
Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Languages spoken
English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Free off-site parking
24-hour return airport shuttle (surcharge)
Free local area shuttle
Limo/town car service
Shopping centre shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 157300 per person
4 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Things to do
4 outdoor pools
Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/games room
Archery
Basketball
Beach volleyball
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Horse riding/hire
Indoor pool
Outdoor tennis court
Playground
Ropes course
Sauna
Hot tub
Steam room
Family friendly
4 outdoor pools
Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/games room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free area shuttle
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave (on request)
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms
Supervised childcare (surcharge)
Water slide
Conveniences
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference centre (13558 square feet of space)
Meeting rooms
Outdoors
Free pool cabanas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Spa
14 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per stay.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: IDR 157300 per person (approximately)
Airport shuttle fee: IDR 180000 per vehicle (one-way)
Rollaway bed fee: IDR 300000.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Property is also known as
Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Batam, An Ihg Batam
Holiday Inn Resort Batam, an IHG Hotel Batam
Holiday Inn Resort Batam, an IHG Hotel Resort
Holiday Inn Resort Batam, an IHG Hotel Resort Batam
Overall score and ratings
4.0
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Had a great experience with the seamless ferry terminal pickup and check in. The hotel staff are all super friendly and helpful. The only downside was we booked over the CNY weekend and the hotel and all the surrounding hotels had fireworks going off from 9pm-12am. Three hours of sporadic fireworks for both of the nights we stayed was not pleasant and definitely not what you want on a holiday. Seeing that it is also a family friendly hotel, I would think they would be more sensitive to children and early bedtimes. If the hotels could all just team up and have ONE display together it would be great. Great for a short getaway but definitely won't book a stay again during the festive season.
Clean and comfortable. Staff were friendly and welcoming. Since it was peak period, the hotel set up an alternative service area for breakfast on Level 3 so as to manage the crowd. Housekeeping staff were honest and returned my wife's brooch when she dropped it.
We also enjoyed the fireworks display over the CNY holidays.
Overall, we really enjoyed ourselves and hope to be back soon! :)
Everything is great. Kids loved the pool and kids' club! The only thing is its a little further away from Batam city.
Stayed 2 nights in Dec 2019
3/5 Okay
Tan
Travelled with family
30 Dec,2019
Liked: Cleanliness, room comfort
check in experience can be better
When I checked at the reception, I was told me that I do not have breakfast for my stay and suggested me to buy their promo coupons. I bought but realised after that that I do have free breakfast in my booking and I went back to query. Another of the staff found out that it was indeed a mistake made and did a refund for me immediately. Thereafter I went to my room and realised that I am unable to open the room, I went back to the reception again and walked back to the room with a technician. The door is still unable to be opened. No choice
, we walked back to the reception again with our luggages and waited at the lobby for them to reissue us another room. Although the staff did upgrade my room to a suite and the staff who made a mistake on the breakfast matter came forward to apologise to me, the overall check in experience to the resort was just not so pleasant. The room looks a bit out dated but the kids do enjoy their pool.
Stayed 2 nights in Dec 2019
4/5 Good
Verified traveller
Travelled with partner
23 Dec,2019
Liked: Cleanliness, staff & service
The free bus shuttle to Nagoya Mall is a given..however if they could have had 3 window schedule instead of two it would be good...we missed not one but twice the shuttle to Nagoya.