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Hotel New Ueno

3.0 star property
Hotel in Tokyo, a short walk to Ueno Park

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Photo gallery for Hotel New Ueno

Exterior
Hallway
Down duvets, pillow-top beds, desk, blackout curtains
Property entrance
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Economy Double Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 11.5 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, 2 Single Beds

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 15.5 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Compact Twin Room, 2 Single Beds, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Compact Twin Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Compact Twin Room, 2 Single Beds, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Compact Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Smoking (Single Use)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, 1 Double Bed, Smoking (Single Use)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking (Single Use)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, 1 Double Bed, Non Smoking (Single Use)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Smoking, Annex Building

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Smoking, Annex Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 15.5 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Japanese Traditional Room Non smoking 

Down duvets, pillow-top beds, desk, blackout curtains

Japanese Traditional Room Non smoking 

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 12 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Double Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking, Annex Building

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Non Smoking, Annex Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 11.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Triple Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Standard Triple Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Traditional Room Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Japanese Traditional Room Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
Bidet
  • 12 sq m
  • Sleeps 3
  • 3 Single Futons

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About the area

Map
7-2-5 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005

What's nearby

  • Ueno Park - 2 min walk - 0.2 km
  • Ueno Zoo - 6 min walk - 0.5 km
  • Sensoji Temple - 3 min drive - 2.4 km
  • Tokyo Skytree - 4 min drive - 3.6 km
  • Tokyo Dome - 4 min drive - 3.0 km

Getting around

  • Keisei-Ueno Station - 6 min walk
  • Inaricho Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • ‪いろり庵 - ‬2 min walk
  • ‪松屋 - ‬1 min walk
  • ‪ファーストキッチン・ウェンディーズ - ‬1 min walk
  • ‪表現食堂 カケルシー - ‬1 min walk
  • ‪博多ラーメン 長浜や - ‬1 min walk

About this property

Hotel New Ueno

Hotel near Ueno Park
Close to Ueno Zoo and University of Tokyo, Hotel New Ueno provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Local cuisine breakfast (surcharge), a lift and a water dispenser
  • Luggage storage and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, daily housekeeping and desks

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Restaurants on site

  • Uenotei

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 1430 for adults and from JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo

Frequently asked questions

Is Hotel New Ueno pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Ueno?

Hotel New Ueno doesn't offer parking.

What time is check-in at Hotel New Ueno?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Ueno?

Checkout is at 10 AM.

Where is Hotel New Ueno located?

Located in Ueno, this hotel is within a 10-minute walk of Ameyoko Shopping District, Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Dome are also within 3 miles (5 km). Inaricho Station is 8 minutes by foot and Ueno-okachimachi Station is 9 minutes.

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Hotel New Ueno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 622 reviews
Rating 8 - Good. 299 out of 622 reviews
Rating 6 - Okay. 104 out of 622 reviews
Rating 4 - Poor. 24 out of 622 reviews
Rating 2 - Terrible. 9 out of 622 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taohsiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Feb 2025

8/10 Good

HonMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very nice and helpful. The Japanese style breakfast set is delicious and good for health.
Stayed 4 nights in Mar 2025

8/10 Good

Tze Chiew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, near a major train station and plenty of food and shopping options. Single room was really small but has everything you need for a night’s stay.
Stayed 2 nights in Feb 2025

8/10 Good

Wai Man Pandy Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good location adjoining the main train station for travel around the Tokyo
Stayed 1 night in Nov 2024

10/10 Excellent

Kwee Choo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as is 1 mins walk from Ureno station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Ueno

Reasonably priced and very clean hotel. Facilities are basic but staff are polite, cleaning persons are very hardworking and meticulous, and location is 2 mins away from the JR Ueno station
Stayed 6 nights in Dec 2024

8/10 Good

Raelene

Liked: Cleanliness, property conditions & facilities
The rooms were pretty small with 2 double beds and a small space between them. Only stayed for one night so very hard to review.
Stayed 1 night in Jan 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had everything I needed. The room was well equipped and always clean. The position was exactly what I required: close to the station and the park with plenty of places to eat close by.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yukiko

Liked: Amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

donahugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Ueno station, and Ameyoko market. Great food
Stayed 1 night in Apr 2024

6/10 Okay

Janet

Location
Stayed 3 nights in Jun 2024

8/10 Good

YUE KI IVAN

Liked: Staff & service, amenities, property conditions & facilities
Next to Ueno JR station, easy access to train. The room is typical Tokyo hotel size. It is more the 70s style hotel room. But it will serve you fine for overnight stay. Plenty of choice for food nearby , especially there are 3 restaurant at the hotel annex building side. If you want quick bite there is a Matsuya and Yoshinoya operate 24/7 less than 5 min walk from the hotel. The hotel require you give out room key when you leave the hotel out for the day and they will close the door after mid-night. They do charge 300 yen (City Hotel tax ? ) when I checked in, didn't have the same experience when I use other hotel in Ueno area. I guess maybe the price already included?
Stayed 1 night in Mar 2025

6/10 Okay

Seungil

Liked: Staff & service

Location is the all.

The location is very convenient but the facility is too old. Hotel managers are very kind. but limited English.
Stayed 1 night in Oct 2024

8/10 Good

YUE KI IVAN

Liked: Staff & service
Next to Ueno JR station, easy access to train. The room is typical Tokyo hotel size. It is more the 70s style hotel room. But it will serve you fine for overnight stay. Plenty of choice for food nearby , especially there are 3 restaurant at the hotel annex building side. If you want quick bite there is a Matsuya and Yoshinoya operate 24/7 less than 5 min walk from the hotel. There is a Wendy's right at the corner of the street if you prefer western style fast food. The hotel require you give out room key when you leave the hotel out for the day and they will close the door after mid-night. I am not sure if it is due to Sakura blooming season Friday night. It is quite noisy outside of the hotel (The back street of the hotel have some and there are quite a few drunk yelling non-sense after midnight.
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
I stayed at this property recently and found it to be incredibly convenient—especially since I had to take the train multiple times. It’s very close to both Ueno Station and Keisei Ueno Station, which made getting around Tokyo much easier. That said, the property could use a bit more maintenance. The lobby wasn’t quite what I expected—it felt a little cluttered, mostly due to the large amount of luggage being stored there for guests. It didn’t feel as welcoming as it could have. The staff, however, were amazing as always. Everyone was kind, helpful, and courteous, which made a big difference in the overall experience. The rooms were very small, but they had everything I needed for a short stay. Some of the furniture felt a bit outdated, and the carpet definitely could use some attention—it didn’t feel like the cleanest. Overall, while the hotel has some areas that could be improved, the location and the wonderful staff made it a convenient and decent choice for a quick trip.
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a quick transit or near the Ueno station. Location is very good sacrificing a bit of comfort as the rooms are smaller.
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Breakfast could have been better. Eggs and toast and hash round would have been nice.
Stayed 1 night in Mar 2024

8/10 Good

Kwai Kin

Liked: Cleanliness
The hotel is a bit old
Stayed 3 nights in Feb 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights in February. The convenience of the location can’t really be beat, as it’s right next to Ueno Station. Here’s some pros and cons: Pros: • Super convenient • Great staff • Nice sized room (for a business hotel) • Basement restaurant breakfast was excellent. • Clean hotel • Our room had two beds, with enough space for our luggage. Cons: • There was some peeling wallpaper by the window. • The window faced a wall. • Bathroom was small, but not bad, just small. • We noticed an odd smell when we first entered, but that did vanish after opening the window and where came back, so. As far as business hotels go, this is one of the best I’ve stayed in. Yes, I’d stay here again, especially during short layovers between travel across Japan. Good hotel for the price.
Stayed 2 nights in Feb 2025

8/10 Good

Nikesh

Liked: Amenities
Disliked: Staff & service
Near from station
Stayed 1 night in Mar 2024

10/10 Excellent

Guanting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service experience so far.
Stayed 2 nights in Dec 2023

8/10 Good

EDSON KENJI

Liked: Cleanliness, staff & service
Very close to Ueno station. Although the instalations aren’t new, it is clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very convenient location just steps from the subway station. The sense of arrival is quite tired with a lobby full of suitcases and minimal appeal. Arriving in the lobby gave me pause on the hotel. The location more than made up for lobby and the room provided good basic small but comfortable accommodation. I would stay here again, but would be aware of what to expect. Thank you
Stayed 1 night in Sep 2024

8/10 Good

Grace

There’s a refreshing drink innthe counter, a welcome drink I suppose.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here many times. Ok?
Stayed 1 night in Mar 2024