4.6/5 Wonderful! (256 reviews)
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to return to the room and find everything clean and in perfect order.
The hotel is in a privileged location, it offers easy access to Shinjuku Station, Keio Mall, plenty of shopping and dining options.
Definitely, this hotel will be on top of my list when my travels bring me back to Tokyo.
Thank you Keio Plaza…
Reviewed on 3 Dec,2022