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Comforta Hotel Tanjung Pinang

4.0 star property
Hotel in Tanjung Pinang with full-service spa and free airport shuttle

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Photo gallery for Comforta Hotel Tanjung Pinang

Outdoor pool, pool loungers
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Room service
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
Minibar
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
Minibar
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Bungalow Pool View

1 bedroom, minibar, in-room safe, desk

Bungalow Pool View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Bungalow Garden View

1 bedroom, minibar, in-room safe, desk

Bungalow Garden View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Map
Jalan Adi Sucipto No. 10, Kepulauan Riau, Tanjung Pinang, Riau Islands, 29125

What's nearby

  • Tanjung Pinang Ferry Terminal - 10 min drive - 10.4 km
  • Snake River Temple - 10 min drive - 10.4 km
  • Banyan Tree Temple - 14 min drive - 13.4 km
  • Trikora Beach - 35 min drive - 35.6 km
  • Bandar Bentan Telani Ferry Terminal - 57 min drive - 60.8 km

Restaurants

  • ‪Kedai Kopi Batu 10 - ‬3 min walk
  • ‪Sop Tulang Mbak Mi Solo - ‬2 min drive
  • ‪Calisto Foodcourt & Cafe - ‬10 min walk
  • ‪Tenang Jaya Seafood - ‬13 min walk
  • ‪Cafe Bola, Bintan Centre - ‬12 min walk

About this property

Comforta Hotel Tanjung Pinang

Upscale hotel
You can look forward to a free return airport shuttle, a terrace and a coffee shop/cafe at Comforta Hotel Tanjung Pinang. Treat yourself to a massage, a body treatment or aromatherapy at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Concierge services, massage treatment rooms and a porter/bellboy
  • A front desk safe, tour/ticket information and a 24-hour front desk
  • Luggage storage
Room features
All 115 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Comfort Hotel Resort Tanjung Pinang
Comfort Hotel Resort
Comfort Tanjung Pinang
Comfort Hotel And Resort Tanjung Pinang
Comfort Hotel Tanjung Pinang
Comforta Hotel
Comforta Tanjung Pinang
Comforta Tanjung Pinang
Comforta Hotel Tanjung Pinang Hotel
Comforta Hotel Tanjung Pinang Tanjung Pinang
Comforta Hotel Tanjung Pinang Hotel Tanjung Pinang

Frequently asked questions

Does Comforta Hotel Tanjung Pinang have a pool?

Yes, this property has an outdoor pool.

Is Comforta Hotel Tanjung Pinang pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Comforta Hotel Tanjung Pinang?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Comforta Hotel Tanjung Pinang?

Checkout is at noon.

Does Comforta Hotel Tanjung Pinang provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Comforta Hotel Tanjung Pinang located?

Situated in Tanjung Pinang, this spa hotel is within 9 miles (15 km) of Snake River Temple, Tanjung Pinang Ferry Terminal and Banyan Tree Temple. Senggarang and Jodoh Temple are also within 16 miles (25 km).

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Comforta Hotel Tanjung Pinang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10

The bungalow room is good but their deluxe room bedsheet and pillow is abit dirty. Service is good.
Stayed 2 nights in Jul 2023

10/10

Classic atmosphere
Stayed 3 nights in Dec 2023

8/10

Air-conditioning was faulty but glad they managed to fix it when we return after making complaints.
Stayed 1 night in Feb 2024

6/10

Stayed 2 nights in Nov 2023

6/10

Stayed 2 nights in Jun 2023

6/10

Stayed 2 nights in Apr 2023

8/10

Stayed 3 nights in Feb 2020

10/10

Stayed 1 night in Jan 2020

4/10

Stayed 2 nights in Oct 2019

8/10

Stayed 4 nights in Jul 2019

8/10

Room is big and bed is comfortable. Breakfast is ok except the fish is too salty and coffee too thin
Stayed 2 nights in Mar 2019

8/10

Very comfortable, far to beach and near KFC🙂🙂🙂.
Stayed 2 nights in Feb 2019

8/10

Stayed 2 nights in Feb 2019

8/10

Rooms are clean and staff is helpful
Stayed 2 nights in Dec 2018

8/10

対応は良く、清潔感等もあり、全体的に満足度は高かった。 一点だけの不満は、5時からのExpress Breakfast Serviceの記載があるものの、フロントに聞いてもサービスは使えず、朝5時からレストランが開いているという回答があったが開いていないという状態であっただけです。 周辺エリアは、散策していないので不明ですが、横にスーパーがあって便利でした。
Stayed 1 night in Oct 2018

8/10

Simple basic hotel. Good for the price paid. Room booked for 3 guests but hotel prepared for 2 guests. Recovery by hotel was fast and efficient. Fast and efficient check in and check out. Best nasi goreng ikan bilis i gave ever eaten. Disappointed that the hotel opened up the pool to the public and hence the only opportunity i had to be at the pool, I was surrounded by families with little children and young adults. Eating stalls across the street. Also a 10,000rupiah mall. Will consider the hotel for future visits to Tg Pinang
Stayed 1 night in Oct 2018

10/10

Very Nice
Stayed 1 night in Aug 2018

8/10

The hotel facilities is good, room is clean and comfortable. For breakfast, is ok except the half-boiled eggs overcook become hard boiled.
Stayed 1 night in Aug 2018

4/10

Close to the airport with shuttle service, but despite having sent a message through the hotel's website the day before, there was no shuttle service provided from the hotel, so I ended up paying 80,000IDR to a shabby airport taxi. Nice front appearance and a charming swimming pool. Staff are all courteous and kind. But the room was too dark for my comfort during the daytime. The most frustrating aspect of this hotel is its very poor internet connection, which keeps being lost after a short while. Practically unusable in the room. Only in the reception area it is tolerably connected for more than several minutes.
Stayed 5 nights in Jul 2018

10/10

Overall, my brief stay in Comforta is simply amazing. From the warmest greetings of Front Desk in Day 1 to my actual stay experience (3 days/2 nights) was perfect. Breakfast is average but it is conveniently located in front of savers supermarket. Wow! You can get local things & just cross over back to Comforta. That's a deal breaker.
Stayed 2 nights in Jun 2018

8/10

Stayed 1 night in Jun 2018

6/10

Transport in Tanjung Pinang is not convenient. A risk to take "taxi". Prices are high. Even ask for tips. Hotel near a mosque. The public loud speaker of prayers in the very very late night is disturbing our sleep.
Stayed 1 night in May 2018

8/10

This is a beautiful hotel with wonderful facilities. In some parts, it is beyond expectations such as the beautiful food for breakfast and the swimming pool is great. In other areas, there is a need for maintenance, such as the air-conditioning is temperamental, the fridge door does not close properly, the lock is broken in our front door. Overall great experience!
Stayed 2 nights in Apr 2018

8/10

Fint sted, stor pool og indendørssauna, store værelser med god seng. Bruseren var der ikke meget tryk på, på 2 ud af de 4 værelser vi havde, og den var samtidig meget lav uden mulighed for indstilling. Personalet kan meget lidt engelsk, hvilket gav lidt udfordringer. Man må ryge indenfor på fællesområderne samt i restauranten, hvilket er et stort minus. Dog er der et røgfrit område bag glas i restauranten, hvor man kan sidde uden røglugt. Morgenmadsbuffet var fin. Alt i alt et fint sted. Gratis wifi der fungerede fint, dog bliver man logget af hele tiden, hvis man sætter telefon på standby, så man skal logge ind flere gange dagligt. Gratis transport til færgeterminal.

6/10

Amazing stay, amazing food at the hotel! Location not good! Difficulty to find a doctor!