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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Shower, free toiletries, hair dryer, slippers

Guest reviews

3.8 out of 5 Good
225 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Business Services
Parking Available
Bar
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationGenting Highlands Theme Park2 min walk
Popular LocationArena of Stars2 min walk
Popular LocationSkytropolis Indoor Theme Park4 min walk
AirportGenting (GTB-Genting Heliport)21 min drive

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  • Deluxe Room

    4.4/5 guest room rating

    Room amenities

    • 34 sq m
    • Hill view
    • Sleeps 2
    More detailsDeluxe Room

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Resort Hotel is connected to a shopping centre. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting.
Visit our Genting Highlands travel guide
View in a map
Popular Location

What's nearby

  • Genting Highlands Theme Park - 2 min walk
  • Arena of Stars - 2 min walk
  • Skytropolis Indoor Theme Park - 4 min walk
  • SkyAvenue - 4 min walk
  • Chin Swee Cave Temple - 11 min drive

Getting around

  • Batang Kali Station - 40 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

About this property

Resorts World Genting - Resort Hotel

Genting Highlands resort connected to a shopping centre, within walking distance of Genting Highlands Theme Park
Along with a bar/lounge, this resort has self parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 835 rooms offer WiFi, free tea bags/instant coffee and TVs with satellite channels. Free bottled water, ceiling fans and hairdryers are among the other amenities that guests will find.
Resorts World Genting - Resort Hotel offers 835 forms of accommodation with a safe and complimentary bottles of water. Satellite televisions are provided.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Genting Highlands resort provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking (surcharge)

Food and drink

  • 1 bar

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting
Resorts World Genting - Resort Hotel Resort
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Resort Genting Highlands

Frequently asked questions

Is Resorts World Genting - Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Resorts World Genting - Resort Hotel?
Self-parking is available for a fee.
What time is check-in at Resorts World Genting - Resort Hotel?
Check-in begins at 3 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Resorts World Genting - Resort Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is Resorts World Genting - Resort Hotel located?
Situated in the entertainment district, this resort is steps away from Arena of Stars and Genting Highlands Theme Park. Skytropolis Indoor Theme Park and SkyAvenue are also within 5 minutes.
3.8
Good
5 - Excellent
48
4 - Good
105
3 - Okay
47
2 - Poor
20
1 - Terrible
5

3.9/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check-in experience
The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Stayed 1 night in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Absence of signage and info counter
When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
Stayed 1 night in Nov 2019

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