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Resorts World Genting - Resort Hotel

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Shower, free toiletries, hair dryer, slippers

Overview of Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business services
  • Parking available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationGenting Highlands Theme Park2 min walk
  • Popular LocationSkytropolis Indoor Theme Park4 min walk
  • Popular LocationSkyAvenue4 min walk
  • AirportGenting (GTB-Genting Heliport)17 min drive

Choose dates to view prices

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Resort Hotel is connected to a shopping centre. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting.
Popular Location

What's nearby

  • Genting Highlands Theme Park - 2 min walk
  • Arena of Stars - 2 min walk
  • Skytropolis Indoor Theme Park - 4 min walk
  • SkyAvenue - 4 min walk
  • Chin Swee Cave Temple - 6 min drive

Getting around

  • Batang Kali Station - 40 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

About this property

Resorts World Genting - Resort Hotel

Genting Highlands resort connected to a shopping centre, within walking distance of Genting Highlands Theme Park
Along with a bar/lounge, this resort has self parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 835 rooms offer WiFi, free tea bags/instant coffee and TVs with satellite channels. Free bottled water, ceiling fans and hairdryers are among the other amenities that guests will find.
Resorts World Genting - Resort Hotel offers 835 forms of accommodation with a safe and complimentary bottles of water. Satellite televisions are provided.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Genting Highlands resort provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting
Resorts World Genting - Resort Hotel Resort
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Resort Genting Highlands

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 48 out of 225 reviews
5 - Excellent 21%
Rating 4 - Good. 105 out of 225 reviews
4 - Good 47%
Rating 3 - Okay. 47 out of 225 reviews
3 - Okay 21%
Rating 2 - Poor. 20 out of 225 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 225 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check-in experience
The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

2/5 Poor

Travelled with partner
Liked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019