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Resorts World Genting - Genting Grand

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Exterior
Grand Premier | Minibar, in-room safe, desk, laptop workspace
Grand Premier | Minibar, in-room safe, desk, laptop workspace
Club Suite | Minibar, in-room safe, desk, laptop workspace
Club Suite | Minibar, in-room safe, desk, laptop workspace

Overview of Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand

5.0 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationSkyAvenue6 min walk
  • Popular LocationGenting Highlands Theme Park6 min walk
  • Popular LocationSkytropolis Indoor Theme Park6 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Genting Grand is in the entertainment district. Genting Highlands Theme Park and Snow World are local attractions and those in the mood for shopping can visit SkyAvenue and Genting Highlands Premium Outlets. Skytropolis Indoor Theme Park and Sky Venture Wind Tunnel are also worth visiting.
Visit our Genting Highlands travel guideOpens in a new window
Map

What's nearby

  • Snow World - 4 min walk
  • Arena of Stars - 6 min walk
  • SkyAvenue - 6 min walk
  • Genting Highlands Theme Park - 6 min walk
  • Skytropolis Indoor Theme Park - 6 min walk

Getting around

  • Batang Kali Station - 47 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 161 min drive

About this property

Resorts World Genting - Genting Grand

5-star luxury hotel in a shopping district
Genting Highlands Theme Park is located near Resorts World Genting - Genting Grand, which provides a casino, a corner/local shop and a garden. Indulge in a manicure/pedicure, a body wrap and a facial at M Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Self-parking (surcharge), limo/town car service and an area shuttle
  • Free newspapers, smoke-free property and luggage storage
  • A lift, concierge services and a gift shop
  • Guest reviews give good marks for the helpful staff, WiFi and location
Room features
All 745 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Separate baths/showers, free toiletries and hairdryers
  • 42-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 18 per day)
  • Local area shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Genting Highlands
Genting Highlands
5 star
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Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly
Hotel
Hotel
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Genting Grand pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 1 Dec,2022, prices found for a 1-night stay for 2 adults at on 5 Dec,2022 start from S$527.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Resorts World Genting - Genting Grand?

Self-parking is available for MYR 18 per day.

What time is check-in at Resorts World Genting - Genting Grand?

Check-in is from 3:00 PM - anytime.

What time is check-out at Resorts World Genting - Genting Grand?

Checkout is at noon.

Where is Resorts World Genting - Genting Grand located?

Situated in the entertainment district, this luxury hotel is within a 10-minute walk of Snow World and Genting Highlands Theme Park. Arena of Stars and SkyAvenue are also within 10 minutes.

Resorts World Genting - Genting Grand Reviews

Resorts World Genting - Genting Grand Reviews

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 23 out of 52 reviews" "
" "5 - Excellent 44%
Rating 4 - Good. 22 out of 52 reviews" "
" "4 - Good 42%
Rating 3 - Okay. 7 out of 52 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 0 out of 52 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 0 out of 52 reviews" "
" "1 - Terrible 0%

4.5/5

Cleanliness

4.3/5

Staff & service

5.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

sungil
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

3/5 Okay

Verified traveller
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

May May
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019

4/5 Good

Umer Rehan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
Good
Stayed 1 night in Mar 2019

4/5 Good

Lai
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when thereโ€™s people talking loudly while going back to their room. Overall is still okay.
Stayed 1 night in Dec 2018

4/5 Good

Yap, Singapore
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Stayed 2 nights in Jun 2018

5/5 Excellent

Malcolm, Kuala Lumpur
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time in Genting
From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Stayed 1 night in Jan 2018

4/5 Good

YEE SIN
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well appointed rooms. Good service.
Stayed 2 nights in Sep 2017

5/5 Excellent

SW, Scottsdale, AZ
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.