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Resorts World Genting - Genting Grand

5 out of 5

Overview of Resorts World Genting - Genting Grand

Photo gallery

Featured image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSkyAvenue5 min walk
    Popular LocationSkytropolis Indoor Theme Park5 min walk
    Popular LocationGenting Highlands Theme Park6 min walk
    AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Choose dates to view prices

  • Grand Premier

    Photos of Grand Premier

    5/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsGrand Premier

  • Club Suite

    Photos of Club Suite

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More detailsClub Suite

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Genting Grand is in the entertainment district. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting.
Visit our Genting Highlands travel guide
View in a map
Map
Popular Location

What's nearby

  • SkyAvenue - 5 min walk
  • Skytropolis Indoor Theme Park - 5 min walk
  • Genting Highlands Theme Park - 6 min walk
  • Arena of Stars - 6 min walk
  • Chin Swee Cave Temple - 16 min drive

Getting around

  • Kuala Lumpur Gombak Station - 48 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah) - 161 min drive

Restaurants

  • Where to eat
  • Venue 1 – Open 24 hours.

About this property

Resorts World Genting - Genting Grand

5-star luxury hotel, walk to Genting Highlands Theme Park
This smoke-free hotel features a full-service spa, a casino and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, 24-hour room service and a business centre are on-site. All 745 rooms offer free WiFi, 24-hour room service and plasma TVs with satellite channels. Guests will also find minibars, separate bathtubs and showers and coffee/tea makers. Bathrooms are shared.
Resorts World Genting - Genting Grand offers 745 forms of accommodation with minibars and a safe. Plasma televisions come with satellite channels. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 18 per day
  • Local area shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Casino
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Genting Grand pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Resorts World Genting - Genting Grand?
As of 28 Nov,2020, prices found for a 1-night stay for 2 adults at Resorts World Genting - Genting Grand on 29 Nov,2020 start from SG$295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Resorts World Genting - Genting Grand?
Self-parking is available for MYR 18 per day.
What time is check-in at Resorts World Genting - Genting Grand?
Check-in is from 3:00 PM - anytime.
What time is check-out at Resorts World Genting - Genting Grand?
Checkout is at noon.
Where is Resorts World Genting - Genting Grand located?
Situated in the entertainment district, this luxury hotel is within a 10-minute walk of SkyAvenue and Genting Highlands Theme Park. Skytropolis Indoor Theme Park and Arena of Stars are also within 10 minutes.
4.3
Excellent
5 - Excellent
23
4 - Good
21
3 - Okay
7
2 - Poor
0
1 - Terrible
0

4.5/5

Cleanliness

4.4/5

Staff & service

5.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
Good
Stayed 1 night in Mar 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Stayed 1 night in Dec 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Stayed 2 nights in Jun 2018

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