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Reviews of Skyloft Kandy by Aaradhaya

3.5 out of 5
Skyloft Kandy by Aaradhaya
Thapodarama Road, Hantana, Kandy

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn, DPO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The views from this hotel are beautiful. The location is very hard to find, in spite of signage, which had faded from the sun. Google Maps does not take you directly to the hotel, instead it has you driving anywhere but to the hotel. The hotel staff seemed frazzled and disorganized. The dinner was a buffet, while not delicious, it was sustenance. However, the cleaning staff and staff in the restaurant were very kind and accommodating.
Stayed 2 nights in Feb 2023
Response from Sky Loft management team on 7 Apr,2023
Dear Evelyn,Thank you for staying with us and for sharing this feedback. We are sorry the stay was not up to your expectations. We take our guest feedback very seriously and your comments has been shared with our management team.Thank you again and we look forward to welcome you for a better stay in Kandy next time you visit Sri Lanka!

8/10 Good

Pamela, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit out of the way on a hill with a small winding road, but once you get there...,”Mamma Mia “. Beautiful place with well appointed bedrooms and bathrooms. Fantastic views . Enjoyed my stay thoroughly.
Stayed 1 night in Sep 2018

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Excellent hotel. Service very good. Staff very friendly and helpful. Room clean. Restaurant excellent. Great views. Overall a great experience
Stayed 1 night in Aug 2018

8/10 Good

Traveller, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely view, outside city centre
We enjoyed our stay and the hotel is nice/new, with beautiful views. Hotel staff were very helpful and friendly. Our main comment is that the location is a bit remote, so there are no food options within walking distance, with the hotel restaurant (which was ordinary) being the only option.
Stayed 1 night in Aug 2018

8/10 Good

Rachel

Liked: Cleanliness, staff & service, room comfort
Nice facilities and staff, hope the wi-Fi improves
The location was great, really quite far from town but that’s fine if you have a tuk tuk driver you can call. Beds and linen are very comfortable. You might be need ask for a blanket though as the temp is coolish and there wasn’t one in the bed or wardrobe. They hung onto my bigger luggage (free of charge) while I went up to Dambulla for a night to visit Sigiriya, which was invaluable. It was a newish hotel when i stayed so hopefully they will have finished the building on the rooftop that was continuing when I was there (July 18). Lots of personal questions from the staff about why I was a woman travelling alone, but that’s Lanka!! The wi-Fi was pretty woeful but again, you’re in the mountains! Pretty area.
Stayed 1 night in Jul 2018

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth going again
It was great it was our 40 th Anniversary great place
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and cleanliness of hotel were great. Service in the restaurant was very attentive. A shuttle service into town would be a great addition to the services provided.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel up in the hills
This hotel is limited in many ways. Though the bed was nice and comfortable, the bathroom water did not stay hot for more than 3 minutes. We also found serval hairs stuck in the rugs. Additionally, do not include the prepaid meals if you stay here. The dinner is terrible and the food choices are limited to 3-4 options, all which include meat which is not cooked well. They do not give a proper appetizer, soup or dessert and you can tell it’s because they are being very cheap. Alcohol is also marked up significantly. This hotel is in the hills of Kandy making it nice for nightly walks, however, there is literally nothing around, including no shops or places to purchase food, drinks, etc. Its about a 15-20 minute ride to the center of town and very steep. The only thing that was nice about this hotel is the view. I would suggest staying elsewhere.
Stayed 4 nights in Jun 2018

10/10 Excellent

boramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay as the service was exceptional and staff were very attentive. The rooms are modern with beautiful views of the mountain. We booked half board and felt it was good value. On our last night the staff even coordinate a candle lit dinner from the roof top. Would definitely stay at skyloaf again if we were to go back to Kandy.
Stayed 2 nights in Jun 2018

10/10 Excellent

miranda, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, good service, yummy dinner
We booked two rooms and stayed one night. Surprisingly, the hotel is modernly furnished and the rooms are clean with very good condition. Very good view as the hotel is at the top of the mountain. We went up to the roof to enjoy the awesome scenery, very relaxing. The set dinner is tasteful and we highly recommended to book the rooms with half board. The staff of the hotel are very helpful. It is suggested to arrive the hotel before dark as the road to the hotel is narrow and no light.
Stayed 1 night in Apr 2018

10/10 Excellent

Benedikt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great on this hotel, just a bit difficult to find

8/10 Good

Ozy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best place with a beautiful view Kandy
They need to improve the taste of foods. Otherwise its really an awesome place to chill and relax, loved it...
Stayed 1 night in Jan 2018

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, room comfort
Nice to relax
Nice room , comfy bed, good wifi. Way up in the hills, nice. Friendly staff although front desk could use some more training or maybe even smile
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel far from the city
Nice place in the hills. Getting there is a bit of an adventure - don't count on tuk-tuk drivers to know the location of the hotel. Nice views from this very new hotel. Very welcoming staff. Decent dinner and breakfast. Wi-Fi signal weak in our room. While there is little noise from cars or the city, the openness of the architecture ensures that you clearly hear staff preparing for breakfast or cleaning after dinner even a few floors up.
Stayed 2 nights in Aug 2017

10/10 Excellent

Bhaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with beautiful views.
Positives: Clean Great service Beautiful and quiet location Stunning Scenery Good food selection Negatives: Location a little difficult to get to, but I'd stay here again regardless
Stayed 2 nights in May 2017

10/10 Excellent

Srinath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing place. As good as any 5 star hotel. Excellent staff. Superb breakfast. Highly recommended for stay in Kandy.

6/10 Okay

Dale

Liked: Cleanliness, staff & service, room comfort
Great building and views. Needs time to improve
Very mixed on how to rate this property. The building is stunning - new, really well designed and furnished. The staff are very friendly and trying exceptionally hard (perhaps too much so). The views are amazing. On the other hand, the location is a very long way from anywhere (and can be hard to find per other reviews), dinner was tasty but not a single dish actually matched the menu (something we heard other tables also confused by), we had to change rooms due to a shocking smell from the bathroom (but manager dealt with this quickly and professionally). It is very new, needs a bit of time to iron out issues but even at its reduced price point currently on offer I cannot quite give more than 3 stars.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service second to none! Overbooked for our stay but accommodated us in a B and B and made sure we were treated like royalty for no extra charge. Book direct to ensure this doesn't happen a great Hoyle with fab viewa of kandy at sunrise and sunset
Dear Mark, Greetings from SKYLOFT! Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. I'm looking forward to having you again as a guest in our hotel in the near future!

10/10 Excellent

ecook, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and phenomenal service
We loved every minute! the hotel is new and everything beautifully decorated. the staff can't do enough for you, and made us feel right at home.
Response from General Manager on 5 Mar,2017
Dear Valued Guest, Greetings from SKYLOFT! Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It is great to hear that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Looking forward to welcome you again to enjoy more of our hospitality and for yet another memorable stay at SKYLOFT!

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard, on the top of the mountain
A very nice Hotell on the top of the mountain away from the city-noice. Good standard on the rooms. Buffet at the breakfast - Good variation. A nice bar at the top of the hotel with a nice view to the valley. The WiFi sucks - didn’t work any place at the hotel. We told the management m, but they couldn’t do anything.
Stayed 2 nights in Jan 2019

8/10 Good

Ayca

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is good, comfortable. The staff is so friendly and helpfully. Breakfast was good also. Only problem was we really had difficulty to find the way to hotel by navigation.
Stayed 1 night in Aug 2018

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Vacker utsikt över Kandy. Restaurangen var riktigt bra och vi åt både en 4-rätters middag samt testade room-service med soppa.
Stayed 1 night in Jul 2018

4/10 Poor

YULU

Disliked: Staff & service, property conditions & facilities, room comfort
提前三月并完成付费的这家酒店，居然在我们辛苦到达酒店时告诉我们没房了，追其原因，说是忽略了我们的订单！简直荒谬！！住过那么多次酒店，第一次遇到这种奇葩. 这家酒店也不值得选择，在一个很偏僻的山顶上，一路开过去很不易，全是很窄的路。
Stayed 1 night in Feb 2018

10/10 Excellent

Anni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Top service, beautiful clean modern hotel. Wonderful happy helpful people
Stayed 1 night in Feb 2018

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично.
Stayed 2 nights in Jan 2018

8/10 Good

David, Stuttgart

Liked: Cleanliness, property conditions & facilities
Hotel befindet sich in ruhiger Lage außerhalb des Stadtzentrums. Die Zimmer sind etwas hellhörig und beim Buffet sollte man bei den ersten Gästen sein. Ansonsten alles ordentlich.
Stayed 2 nights in Dec 2017

10/10 Excellent

YU-KUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新飯店舒適整潔
很新的飯店，房間舒適整潔。服務很好，早餐也很豐盛。
Stayed 1 night in Oct 2017

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع جدا
حقيقه من اجمل الفنادق في كاندي ولا يخفي من سكنه تعامل مدير الفندق الرائع مع المسافرين من العرب خصوصا
Stayed 3 nights in Jul 2017

8/10 Good

Melanie B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes neues Hotel mit toller Aussicht
Wir wurden sehr herzlich und zuvorkommend entfangen im Skyloft. Das Hotel ist sehr schön und das Personal ist sehr zuvorkommend. Der Weg vom Bahnhof zum Skyloft ist steil und mit dem Tuktuk hat man ca. 15min. Für die Aussicht und die Lage lohnt sich jedoch der Weg. Der einizige Punkt welcher für uns mangelhaft warr, ist das Essen. Das Essen vom Buffet wurde nicht gut warmgehalt und war dehalb jeweils nicht mehr so genissbar. Das Wlan funktionierte zwischendurch einige Minutrn, jedoch auch nur wenn man gerade Glück hatte.

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Шикарный новый отель в районе канди
Великолепный новый отель с оригинальной планировкой, хорошим рестораном и шикарным видом на окружающие долины и холмы. Лучше место в Канди для расслабления и уединения. Правда, добраться до отеля непросто, не все местные таксисты знают это место.