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Reviews of Viyana Boutique Hotel

3.5 out of 5
Viyana Boutique Hotel
56, Sri Sangaraja Mawatha, Kandy

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 157 reviews" "
Rating 8 - Good. 56 out of 157 reviews" "
Rating 6 - Okay. 17 out of 157 reviews" "
Rating 4 - Poor. 2 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and helpful, especially Ryan on the front desk. The room we had was simple and clean, aircon worked great. The viewing area on the 4th floor is really nice.
Stayed 2 nights in Apr 2024
Response from Viyana Boutique Hotel on 22 Apr,2024
Dear Susan,We are delighted to hear that your overall stay with us was lovely and thank you for taking the time to share your feedback with us. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again.Warm regards,Management – Viyana Boutique

10/10 Excellent

Jozsefne

Liked: Staff & service, property conditions & facilities
Fantastic, friendly staff giving 1st class service. Excellent food. My only slight criticism is the air conditioning in the room was a bit noisy but overall a most enjoyable stay and I would definitely be very happy to stay again.
Stayed 3 nights in Mar 2024
Response from Viyana Boutique Hotel on 12 Apr,2024
Dear Jozsefine, We are delighted to hear that your stay with us was lovely and thank you for taking the time to share your feedback with us. We also express our deep regret regarding the big noisy of air condition in the room. We would like to inform you that these issues will be rectified in the future. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again. Warm regards, Management – Viyana Boutique

2/10 Terrible

Beth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience. In my opinion you can’t believe the other reviewers. They appear to be false. I don’t recommend this place. Here are the issues we had after one night stay. It should be noted we switched hotels after one night… we were booked for 2.. No hot water AC very noisy. Couldnt be adjusted. On or off were the only choices Safe issue. Took them 20 mins and couldn’t be sorted out. A Portable one arrived with keys. Code only worked once. But main concern was portability of the actual safe. Not secure at all. TV batteries..dead. Had to call to get new ones and then lack of channels Street noise. Didn’t stop throughout the night. Difficult to sleep. Hall light comes through transom no curtain.. room was too bright all night. Location not great. Nothing else nearby. No shops for water etc Limited towels.. 2 total. Uncomfortable and lumpy bed. Terrible for sleeping. While the staff was friendly it didn’t make up for other issues. Don’t believe the other reviews. I wish I hadn’t.. find somewhere else to stay.
Stayed 2 nights in Feb 2024
Response from Viyana Boutique Hotel on 23 Feb,2024
Dear Belth,Thank you very much for sharing your detailed, constructive feedback and we apologize for the inconvenience caused. We have passed on your comments to the relevant teams so that necessary changes could be done to provide a better experience for all our guests. We are grateful for your comments and once again, we apologize for not meeting your expectations during your stay.Thank you,Team Viyana

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Viyana Boutique Hotel on 7 Mar,2024
Dear Michelle,Thank you very much for your rating 4 out of 5 for your stay. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again.Warm regards,Management – Viyana Boutique

8/10 Good

Paul

Stayed 1 night in Jan 2024
Response from Viyana Boutique Hotel on 7 Mar,2024
Dear Paul, Thank you ever so much for the lovely rating 8 out of 10 from your stay. We are glad to hear your comments and hope to welcome you back soon. Sincerely, Team Viyana

8/10 Good

Suresh, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Viyana Boutique Hotel on 7 Mar,2024
Dear Suresh,Thank you very much for your rating 4 out of 5 We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again.Warm regards,Management – Viyana Boutique

6/10 Okay

Thinh, Los Gatos

Liked: Staff & service
The staff are very eager to help. They were excellent. However, the property is near a school and the students practiced their marching band rehearsal at 6am. Otherwise, it's a decent place to stay for a night. Be mindful that it's only stairs -- no elevators.
Stayed 1 night in Dec 2023
Response from Viyana Boutique Hotel on 23 Feb,2024
Dear Thinh,We are delighted to hear that your stay with us was lovely and thank you for taking the time to share your feedback with us. We also express our deep regret regarding the lack of elevator. We would like to inform you that these issues will be rectified in the future. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again. Sincerely,Team Viyana

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, right in front of the lake. Very nice hotel and staff
Stayed 1 night in Nov 2023
Response from Viyana Boutique Hotel on 23 Feb,2024
Dear Anonymous,Thank you ever so much for the lovely feedback from your stay. we have installed a mosquito-repellent machine in each and every room. We are glad to hear your comments and hope to welcome you back soon. Sincerely, Team Viyana

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with excellent treatment from all the staff. The hotel is as described and definitely worth a return visit.
Stayed 2 nights in Dec 2023
Response from Viyana Boutique Hotel on 23 Feb,2024
Thank you ever so much for the lovely feedback from your stay. We are glad to hear your comments and hope to welcome you back soon. Sincerely, Team Viyana

6/10 Okay

Maria Nour, Abudhabi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Perfect location for a stay next to the tooth temple. Very safe promenade, 10 min walk maximum to the tooth temple and around 15 min to kandy citycenter. The staff is super helpfull they offered us a fresh waterlemon juice during our check in. The wifi is slow and bad but thats fine if ur visiting srilanka to disconnect. The hotel is averga regarding the cleaning part. Finally super convenient for one night, kandy lake is in front of it wonderful spot. We went for dinner at a rooftop nearby and didnt have breakfast so we didnt try the food of the hotel
Response from Viyana Boutique Hotel on 23 Feb,2024
Dear Maria,We are delighted to hear that your stay with us was lovely and thank you for taking the time to share your feedback with us. We also express our deep regret regarding the lack of cleaning and slow wifi. We would like to inform you that these issues will be rectified in the future. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again. Warm regards, Management – Viyana Boutique

8/10 Good

Lalith, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Restricted parking.
Stayed 1 night in Oct 2023
Response from Viyana Boutique Hotel on 7 Mar,2024
Dear Lalith,We are delighted to hear that your stay with us was lovely and thank you for taking the time to share your feedback with us. We also express our deep regret regarding the lack parking. We would like to inform you that these issues will be rectified in the future. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again. Warm regards, Management – Viyana Boutique

10/10 Excellent

Sonia

Stayed 1 night in Sep 2023
Response from Viyana Boutique Hotel on 7 Mar,2024
Dear Soniya, Thank you ever so much for the lovely feedback 10 out of 10 from your stay. We are glad to hear your comments and hope to welcome you back soon. Sincerely, Team Viyana

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, comfortable stay
Good location on the far edge of Kandy Lake. 10 min walk from the Temple of the Sacred Tooth Relic. 15-20 min walk from town. The room has everything you need and the beds were exceptionally soft - didn’t want to get up in the morning! We were able to check in early when we arrived, which we really appreciated. We were able to have a hot shower after our bus ride from Sigiriya. Considering the good price, this was a comfortable stay for a walkable visit to Kandy.
Stayed 1 night in Jun 2023
Response from Viyana Boutique Hotel on 19 Jul,2023
Dear , Sir / Madam,We are delighted to hear that your overall stay with us was lovely and thank you for taking the time to share your feedback with us. We hope you choose Viyana Boutique Hotel when you next visit Kandy and look forward to having you with us once again.Warm regards,Management – Viyana Boutique

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Viyana Boutique Hotel on 7 Mar,2024
Dear Gayle, Thank you ever so much for the rating 4 out of 5 from your stay. We are glad to hear your comments and hope to welcome you back soon. Sincerely, Team VIyana.

10/10 Excellent

David Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Sri Lankan Gem!
This hotel was amazing! Service and accommodations felt 5-star, and the price was the best part. The suite I stayed in had more space than my apartment with a jacuzzi overlooking the lake with an all glass view. I will definitely stay here when I return to Sri Lanka in October!
Stayed 1 night in May 2023
Response from Wasantha on 30 May,2023
Dear David Greeting from Viyana Boutique Hotel. we are pleased to hear that you are happy with your stay at Viyana boutique hotel. We are looking forward to serving you better tt your next stay at Viyana.Thank you

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable luxury!
We stayed for 3 nights at Viyana and we thought the location was perfect - right on the lake and around a 15 minute walk to the Sacred Tooth Temple. The staff were absolutely brilliant - always smiling and chatting to us and catered to every need. We had a leak in our bathroom from a heavy rainstorm which we informed reception about and someone came immediately. They offered to change our room but we politely declined (too much effort to pack!!) so instead they offered us a free breakfast which was such a kind gesture! Would highly recommend Viyana for people visiting Kandy!
Stayed 3 nights in Mar 2023
Response from Wasantha on 23 Mar,2023
Dear GuestMany thanks for the perfect review score! We hope to have you stay with us again in the near future. Sincerely, Wasantha Rathnayake Manager.

10/10 Excellent

Jossie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, such a bargain for the location and excellent service! Our room was huge and had a lounge area with a view of Kandy Lake. The staff are very welcoming (they even bring you a welcome juice). Breakfast was good too. They have a restaurant with limited options for convenience. The location is amazing; right in front of the lake and within walking distance to the Temple of the Tooth Relic (we were driven there, but it looked like a 15-20 minute walk). Highly recommend!
Stayed 1 night in Feb 2023
Response from Wasantha on 18 Feb,2023
Dear JossieMany thanks for the perfect review score! We hope to have you stay with us again in the near future. Sincerely, Wasantha Rathnayake The Hotel Manager.

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Wasantha on 7 Feb,2023
Dear Guest, Thank you ever so much for the lovely feedback from your stay. We are glad to hear your comments and hope to welcome you back soon. Sincerely, Wasantha Rathnayake Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from GM on 4 Feb,2020
Thanks and Best regards

8/10 Good

Hannah, Canberra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely gorgeous. It’s well maintained and clean. We were upgraded to the very top floor, which was quite an experience. Two minor downsides: the entire place shook when a big truck came around the corner but there weren’t many through the night so not a big problem and the plug for the hot tub didn’t seal properly so it leaked water when it was filling.
Stayed 1 night in Dec 2019
Response from GM on 16 Jan,2020
Dear Guest Thanks for visiting us, look forward to serve you again. Best Regards GM

10/10 Excellent

Peter Mauritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
We only stayed one night, but it was amazing. The location is very good, walking distance to the city centre and temple. Super comfy beds too! The service was amazing - all the staff was very friendly and service-minded. I can reccomend this place!
Stayed 1 night in Dec 2019
Response from GM on 23 Dec,2019
Dear Guest Thank you very much for choosing Viyana to stay in Kandy. Thanks again for your review and look forward to see you again at Viyana. Best Regards GM

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Viyana twice - once before, and again after a trek in Knuckles. The staff was super friendly and went out of their way to take care of us. They even let us store our extra bags while we were on the trek. The room was spacious, modern and comfortable. There was extra seating along the windows overlooking the lake. The shower was the best we had in Sri Lanka. We ordered room service, as we were quite tired, and the food was fresh, hot and tasty. Great view of the lake, friendly service, gorgeous room . . . a great place to stay. Thanks, Viyana!
Stayed 1 night in Sep 2019
Response from GM on 21 Oct,2019
Dear Guest Thanks & Looking forward to serve you again at Viyana Soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Stayed 2 nights in Oct 2019
Response from GM on 10 Oct,2019
Dear Guest- Thank you very much for staying with us and appreciate your valuable review. Please visit us again. Regards GM

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location but bring ear plugs
Lovely hotel - our room was spacious with a double bed, separate seating area overlooking the lake, a fully stocked bathroom with massive powerful shower, a safe, A/C and a fan, as well as a mini-fridge. Free water bottles were provided in the room. The hotel itself is located throughout a restaurant area, with the reception being on the first floor – this wasn’t very clear so at first we pulled up outside and had no idea if we were at the right place! But once we knew, it was fine – quick check-in, lovely welcome drink and very modern and clean inside. We ate at the hotel one night in the downstairs restaurant – huge menu of Sri Lankan food to pick from, all very reasonably priced. The hotel is about a 10 min walk from the Temple of the Tooth, and about 17 mins from the centre of Kandy. The walk is along the path skirting around the edge of the lake, so is a pleasant walk (lots of monkeys and birds to spot). The only major downside to the hotel is the location; yes it’s super convenient for town and even though it’s on the main road, it was largely quiet… EXCEPT for all the beeping! The hotel is actually on a sharp corner so a lot of vehicles were beeping their horns when rounding the corner to let others know they were; great for safe roads, not so great for when you’re fast asleep in the very comfy bed in the beautiful hotel! Even with earplugs I could still hear them, so if you’re a light/ troublesome sleeper, this hotel might not be the best place for you.
Stayed 2 nights in Sep 2019
Response from GM on 30 Sept,2019
Dear Guest Thanks for taking time to write a review. Next time when you visit us we can arrange a room on the other side of the building. Please visit us again. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and walking distance to the temple. Shopping very close to the area. Very friendly staff and welcoming great service . Certainly we plan to visit again
Stayed 1 night in Jun 2019
Response from GM on 6 Jun,2019
Dear Guest Thank you very much for selecting Viyana to stay in Kandy. Look forward to see you again at Viyana. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tremendously huge and the staff was very warm and friendly and accommodating to the guests. It's located right on the lake front so you can easily walk into town and view the Temple of the Sacred Tooth Relic.
Stayed 1 night in Mar 2019
Response from GM on 22 Apr,2019
Thanks for visiting us and your review. Best regards GM

10/10 Excellent

SrabanMukherjee, New Delhi, India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff behaviour. Food was excellent, best we found in Sri Lanka
Stayed 2 nights in Mar 2019
Response from GM on 25 Mar,2019
Thanks for visiting us, see you soon again. GM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from gm on 3 Apr,2019
Thanks for your review and rating Regards GM

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from gm on 3 Apr,2019
Thanks for your review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location, close to Kandy attractions
Fantastic room, service and location, only 5 minutes from Tooth relic temple, 10 minutes to shopping and restaurants. Wonderful, modern room with amazing shower (best shower pressure I'm Sri Lanka!). W
Stayed 1 night in Mar 2019
Response from GM on 8 Mar,2019
Glad to learn that you had a good stay with us. Please visit us again when you come to sri lanka next. Best Regards GM

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy noisy road
Staff were really friendly and helpful and we enjoyed the breakfasts. However the traffic noise throughout the night from a very busy road kept me awake I feel this is a serious issue.
Stayed 3 nights in Feb 2019
Response from GM on 4 Mar,2019
Dear Guest Sorry for the inconvenience, we also have city view rooms not facing the road. Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside near Kandy centre
Small boutique hotel in perfect location. Easy stroll along the lake to the town centre, passing Temple of the Tooth. Spacious clean room, good en suite. Excellent staff. Can’t imagine a better place to stay in Kandy
Stayed 2 nights in Feb 2019
Response from GM on 4 Mar,2019
Thanks for you choosing viyana and taking time to write a review Best Regards GM

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place in near thé temple p’lt 10 roofms si ut is quiet and cool. Beuriful architecture and very good people.
Stayed 1 night in Feb 2019
Response from GM on 4 Mar,2019
Thanks and hope to see you again

10/10 Excellent

Samuel, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little stay in Kandy
Great location for a tourist trip in Kandy! Walkable. Great amenities. Clean. Great bathrooms. Comfy bed.
Stayed 1 night in Feb 2019
Response from GM on 4 Mar,2019
Thanks and see you again at Viyana

6/10 Okay

Verified traveller

Liked: Staff & service
Excellent location in Kandy, right next to the lake and 10 min walk into the centre. Near to temple of the tooth. Room isn’t quite like the photos, definitely a 3 star. Our room next to reception was very noisy, could hear every conversation. Staff were friendly.
Stayed 2 nights in Feb 2019
Response from GM on 13 Feb,2019
Dear Guest Thank you for sharing your view, Please visit us again will allocate a room from the upper floors. Best Regards GM

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Great location for our two night stay in Kandy. Our balcony had a lovely view of the lake and the room was spacious with a nice comfy bed. It was a short walk round the lake to reach the temple and plenty of places to eat. Breakfast was delicious with good choices and the staff were always willing to help.
Stayed 2 nights in Jan 2019
Response from GM on 5 Feb,2019
Dear Mr. Sam We are glad to learn that you had a enjoyable stay with us. Thank you for choosing viyana boutique hotel and look forward to serve you again at Viyana. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm welcome despite arriving early. Staff were very helpful. We had a very enjoyable evening meal and breakfast. The room was rather dark but very clean, the advantage of a room at the back of the hotel meant we weren’t too disturbed by the constant traffic. An overall excellent experience.
Stayed 1 night in Jan 2019
Response from GM on 4 Feb,2019
Thank you very much for choosing our hotel and look forward to serve you again at Viyana Best Regards

10/10 Excellent

Aran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Kandy lake stay
Great hotel on the lake. Had a great bonus of a free update to the premium room which have us a balcony overlooking the lake and a beautiful, large room. Service was friendly and professional
Stayed 2 nights in Jan 2019
Response from GM on 29 Jan,2019
Dear Guest Thank you for taking time to write a review, look forward to serve you again at Viyana. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We were in the Suite which is up roughly 62 stairs, not recommended for the elderly! Very comfortable bed. Nice views over the lake, but it is beside one of the main roads and traffic can be quite noisy.
Stayed 2 nights in Jan 2019
Response from GM on 18 Jan,2019
Thanks for your review and look forward to serve you again at Viyana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to the temple of the tooth. We were in one of the smallest rooms which was a good size for two people. It was also located on the side of the hotel so we didn’t have to contend with traffic noise. The bathroom had been renovated but there was a gap between the shower glass screen and the floor so water leaked onto the bathroom floor. It’s a good 3-star hotel. Hot water, WiFi, ac and clean linen. If you’re out sight seeing during the day, it’s a good place to stay for a night.
Stayed 1 night in Dec 2018
Response from GM on 18 Jan,2019
Thanks for choosing Viyana to stay in Kandy

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great place
This hotel is adorable! The room was comfortable and service was great. And the location is perfect for walking to town.
Stayed 3 nights in Dec 2018
Response from GM on 18 Jan,2019
Thank you very much and please visit us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel by the lake. Nice big rooms, all fitted out to a really high specification. One of our best on our two week trip, I wish we'd stayed more than one night.
Stayed 1 night in Nov 2018
Response from GM on 18 Jan,2019
Thank you Very much Please come again

4/10 Poor

Brett

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, horrible night’s sleep
Lovely hotel in a great location. It has some stunning rooms - just not the one we got (303). The room has the architectural quirk that you can hear the shower from the (mezzanine?) room next door amplified through the wall and ceiling. This was bearable for the odd shower so we didn’t want to make a fuss. However, the shower must not have been properly turned off as it was dripping and woke us up at 12.30am and kept us up all night after that. The staff all leave the premises before this time so we had no recourse. When checking out the staff were les than helpful or even sorry. ‘We’ll look into it’ was the only thing they offered.
Stayed 1 night in Dec 2018
Response from GM on 29 Jan,2019
Dear Guest We do apologies for the inconvenience faced during the stay. We have addressed the issues with concern areas that you mentioned and now being rectified. Look forward to see you again at viyana, you will definitely have a different experience. Best Regards

8/10 Good

JINSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from GM on 30 Nov,2018
Thanks and come again

8/10 Good

SS, UK NW

Liked: Staff & service, property conditions & facilities, room comfort
Close to Kandy Centre
*Really friendly *Helpful staff *Perfect location 5 min walk to Temple of the tooth via Pedestrian route *Quiet side of Lake * Near enough to Kandy centre to walk *Modern rooms with a/c
Stayed 2 nights in Sep 2018
Response from GM on 16 Oct,2018
Dear Guest Thanks for your comment and looking forward to see you again. Best Regards GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice clean modern room comfortable bed.
Stayed 2 nights in Aug 2018
Response from GM on 23 Aug,2018
Thanks for your review. Please visit us again.

10/10 Excellent

David, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great location, great staff , we had a lovely breakfast and walked around the lake
Stayed 2 nights in Jul 2018
Response from GM on 25 Jul,2018
Dear Guest Thanks you for your review, and looking forward to see you again at Viyana, Kandy. Best Regards Salitha A. Helapita

10/10 Excellent

Samuel, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, vibrant location, easy access to city
I am quite delighted my my stay in Viyama. I spent a couple of days here while in Kandy. Loved its easy access into the city and enjoyed walking along the river just out in front of the hotel. Helpful and candid hotel staff. I can remember when needing help to tie a sarong which I was wearing to a friend's wedding, the staff made themselves available to assist and help get me into a taxi to get there over to the wedding. Major upset avoided. Thanks all!
Stayed 6 nights in Jun 2018
Response from GM on 7 Jul,2018
Dear Mr. Samuel It was good to have your here at our hotel, i shared your comment with our team, They too join me to send you regards Salitha Helapita

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time at Viyana Boutique Hotel and will definitely return again. The staff are great and very helpful. Very Clean and the rooms are large and comfortable.
Stayed 2 nights in May 2018
Response from GM on 25 Jun,2018
We are pleased to hear that you had a comfortable stay with us, Please visit us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Good location, nice room and great facilities! Close to the tooth temple and town Centre.
Stayed 2 nights in May 2018
Response from GM on 25 Jun,2018
Thanks Come again