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Reviews of Intercontinental Kaohsiung, an IHG Hotel

4.5 out of 5
Intercontinental Kaohsiung, an IHG Hotel
No. 33, Xinguang Rd, Qianzhen District, Kaohsiung

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 298 reviews" "
Rating 8 - Good. 47 out of 298 reviews" "
Rating 6 - Okay. 7 out of 298 reviews" "
Rating 4 - Poor. 5 out of 298 reviews" "
Rating 2 - Terrible. 5 out of 298 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

STEVEN

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2024

4/10 Poor

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Shih Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive for their customer service, will definitely revisit again !
Stayed 1 night in Feb 2024

10/10 Excellent

Kim Liew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best intercontinental that I ever stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and in a great location close to a metro station and the waterfront area (and the light rail). The room was really nice and had a fantastic large bathroom. Only minor thing is that the pool being indoors isn't a good place to relax around - you can really only access it if swimming and swim caps are mandatory which is a bit of a nuisance for casual swim.
Stayed 2 nights in Jan 2024

10/10 Excellent

kuochung

Stayed 1 night in Nov 2023

10/10 Excellent

beaver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Will be staying again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Chunchi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place with modern facilities
Stayed 1 night in Nov 2023

10/10 Excellent

YAO HUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jamie Lin on 31 Oct,2023
尊敬的貴賓您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。

10/10 Excellent

Terrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Jamie Lin on 3 Oct,2023
尊敬的貴賓Therrie您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。祝您有美好的一天。

10/10 Excellent

jie

Travelled with family
Very clean and comfortable room with nice service
Stayed 4 nights in Sep 2023
Response from Jamie Lin on 23 Sept,2023
尊敬的貴賓jie您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
if you cancel a book weeks before you go you don't get your money back vary poor network will not book through expedia again
Stayed 3 nights in Sep 2023

10/10 Excellent

Roberto

Stayed 1 night in Sep 2023
Response from Jamie Lin on 31 Oct,2023
尊敬的貴賓您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。

10/10 Excellent

HYUKJOO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for your great service
Stayed 1 night in Sep 2023
Response from Jamie Lin on 23 Sept,2023
尊敬的貴賓HYUKJOO您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pkace
Stayed 1 night in Jul 2023
Response from Jamie Lin on 17 Aug,2023
尊敬的貴賓您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。祝您有美好的一天。

10/10 Excellent

ROHIT

Stayed 1 night in Jul 2023
Response from Jamie Lin on 17 Aug,2023
尊敬的貴賓您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。祝您有美好的一天。

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, comfy bed, friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

wai kuan

Liked: Cleanliness, staff & service, property conditions & facilities
very polite , helpful staff ! I mean all of them!
Stayed 2 nights in Jun 2023

10/10 Excellent

DAREN

Travelled with partner
Liked: Cleanliness, staff & service
The only irk i have is that there is no power outlet near the table in the room for working/charging on my laptop. Besides this, everything else is all good
Stayed 3 nights in Jun 2023

10/10 Excellent

Shun Chen

Stayed 1 night in Jun 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staffs are very friendly and helpful. They even sent me a birthday cake. Will definitely stay at this hotel again.
Stayed 6 nights in May 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Charlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in KS!
Stayed 3 nights in Apr 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stays for a short holiday. Will def stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Wei-chien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are great! Offer much helps to assist the guests
Stayed 2 nights in Mar 2023

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2023

10/10 Excellent

James

Stayed 1 night in Mar 2023

10/10 Excellent

KAZUMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

HungChang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Jake

Stayed 2 nights in Nov 2022

8/10 Good

Norman

Stayed 2 nights in Nov 2022

10/10 Excellent

Meige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so nicely arranged. Especially the bathroom- bath tub is so beautiful, double sinks are very functional and with separate shower and toilet room. Super staying we enjoyed so much.
Stayed 2 nights in Oct 2022
Response from Kent Lin on 19 Nov,2022
Dear Meige,We are pleased to know that you enjoy the stay with our overallservice and great to know that you feel wonderful while staying wiht us.We definitely will remark your staying experience and feedbacks as an example for strengthen our service standard in line with IHG standard.Our true appreciation to your feedback and looking forward to welcome you back with us soon as stated.

4/10 Poor

Han Yu

Stayed 1 night in Oct 2022
Response from Kent Lin on 21 Oct,2022
尊敬的Han Yu, 您好，感謝您的評價! 高雄洲際酒店目標是成為台灣首選的高級奢華飯店，並也會持續往這個目標努力精進，期望您未來在前來高雄洲際酒店體驗不一樣的洲際人生。 再次謝謝您的評分。

10/10 Excellent

Betty, Villa Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Ching Sheng

Stayed 2 nights in Feb 2022
Response from 高雄洲際酒店 on 13 Apr,2022
尊敬的Ching Sheng 您好，謝謝您分享了您先前對於高雄洲際的體驗。由衷感謝您，並期待在不久的未來您能再次蒞臨，體驗高雄洲際酒店的改變與進步。 再次謝謝您，祝福您2022年天天開心與快樂。

10/10 Excellent

WAI MEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面也非常好，下次還是會選擇這裡
Stayed 3 nights in Apr 2024

10/10 Excellent

HARUNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very kind and nice This place made me so comfortable!
Stayed 1 night in Apr 2024
Response from Jamie Lin on 23 Apr,2024
Dear HARUNAWish you a pleasant day onward.We are pleased to know that you did enjoy the stay with our overall service.We definitely will remark your staying experience and feedbacks as an example for strengthen our service standard in line with IHG standard.Our true appreciation to your feedback and looking forward to welcome you back with us soon as stated.

10/10 Excellent

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Jamie Lin on 23 Apr,2024
Dear KazuhiroWish you a pleasant day onward.We are pleased to know that you did enjoy the stay with our overall service.We definitely will remark your staying experience and feedbacks as an example for strengthen our service standard in line with IHG standard.Our true appreciation to your feedback and looking forward to welcome you back with us soon as stated.

10/10 Excellent

Mei Yin May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2024
Response from Jamie Lin on 23 Apr,2024
Dear Mei Yin MayWish you a pleasant day onward.We are pleased to know that you did enjoy the stay with our overall service.We definitely will remark your staying experience and feedbacks as an example for strengthen our service standard in line with IHG standard.Our true appreciation to your feedback and looking forward to welcome you back with us soon as stated.

10/10 Excellent

CHI, HONOLULU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好！員工和氣！服務好！泳池好！
Stayed 2 nights in Mar 2024
Response from Jamie Lin on 24 Mar,2024
尊敬的貴賓您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。祝您有美好的一天。

10/10 Excellent

I-HSIU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2024
Response from Jamie Lin on 26 Mar,2024
尊敬的貴賓您好，感謝您選擇高雄洲際酒店作為您的住宿之處。我們非常榮幸能夠為您提供服務，並且很高興知道您對高雄洲際酒店服務感到滿意。在高雄洲際酒店，我們一直努力提供優質的服務，讓每位客人都能感到舒適和愉快。您的讚揚和肯定是我們努力的最大回報，我們將繼續努力提供更好的服務，確保每位客人都有一個難忘的入住體驗。如果您有任何進一步的需求或建議，請隨時告訴我們。我們的團隊隨時準備為您提供幫助和支持，以確保您的住宿盡善盡美。再次感謝您的光臨，期待有機會再次迎接您的到來。如果您有未來的旅行計劃，請不要猶豫與我們聯繫，我們將竭誠為您服務。祝您有美好的一天。

10/10 Excellent

vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lounge service very well However the menu optiones looks limited.
Stayed 2 nights in Feb 2024
Response from Jamie Lin on 29 Feb,2024
Dear vicente:Wish you a pleasant day onward.We are pleased to know that you did enjoy the stay with our overall service.We definitely will remark your staying experience and feedbacks as an example for strengthen our service standard in line with IHG standard.Our true appreciation to your feedback and looking forward to welcome you back with us soon as stated.Kind regards,Front Office Manager

10/10 Excellent

SU FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

TINGYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Meichu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Wan Cheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Chao-yen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is really good~
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023