Search Apart Hotels in Kapolei

"This property is in a beautiful and well kept part of the island. The lagoons are great for swimming and just enjoying the sun. The gardens, views, and pools are beautiful. The beach bar is nice, but predictably expensive. The environment is noticeably more calm and tranquil than the downtown hotel scene at Honolulu/Waikiki. We never felt crowded or overstimulated. Having said that, if you plan to spend a lot of time in/around Honolulu/Waikiki, it’s about a 45 minute drive when traffic is considered. Check in was easy and our host quickly explained everything with a short but useful tour. Highly recommend this place unless you want to be downtown every day."

"The breakfast staff are the best! So helpful and friendly. Always greeting us with a smile"

"I didn't get to see much of the spa because you needed to book a facial or massage to use it. I had a pedicure but that didn't count for some reason. Would be nice if you could just pay a small fee if all you wanted to do was get access to the spa area for the day. And maybe put a few indoor plants in there; because there's no windows so it feels a little claustrophobic."

"Beautiful beach view very nice stuff clean room Service was very fast"

"The staff was friendly, greeted us everytime we passed a worker… always had clean towels filled at the pool. The complimentary breakfast was also great!"

"Beautiful Grounds, but Marred by Timeshare Tactics and Poor Food The Atmosphere & Grounds I’ll start with the positives: the grounds are immaculate and the rooms are well-appointed. The staff is clearly well-trained in managing large crowds, and for those seeking a high-energy vacation club environment, this may be a dream. The Service Experience However, my experience was deeply disappointing. We booked this stay to break up a long journey from Thailand and New Zealand and to mark our 40th wedding anniversary. After a grueling red-eye flight, we were looking for the resort experience one expects at this price point. Instead, we felt "trapped" in a perpetual sales pitch. When we sought technical assistance with the resort’s app at the welcome desk, we weren't given a solution; instead, we were met with a misleading high-pressure invitation to a timeshare presentation. I would never have booked this location had it been clearly disclosed that the priority here is timeshare sales rather than guest relaxation. Dining & Health Issues The logistical hurdles with the app meant we missed out on reservations for the main restaurant. We turned to the pool grill, where I ordered a BBQ sandwich that arrived dry and burnt. Regrettably, I ate it anyway—an error that cost me the next two days of my trip due to illness. Final Verdict While the property is physically beautiful, the "hotel food" warnings I received were an understatement, and the aggressive sales culture ruined it."