Search Apart Hotels in United States of America

"Decent stay for the price. Parts, especially the room, seemed outdated. Room had some minor cleanliness issues. Decent restaurants available, Havana was great. No real nice semi-elevated bar area. Nice “family pool” and large adult pool. The adult pool party gets crowded (spring break-like atmosphere) if you’re into it. Expensive to rent daybeds, couches, etc. and drinks were expensive. Location to other big name hotels was great and there’s a bar restaurant area between hotel and Linq next door called the Promenade that had lots of bars and restaurants and went straight down the Ferris Wheel. Overall had a great stay for the price."

"There is little to no customer service. You check in with a computer kiosk. If you call or approach staff, they are rude, inattentive and sloppy or they do not speak clear English. The place is clean, but the elevators are crowded and confusing. The food is extremely expensive! Even water is over $4.00 in some of the stores. The clerks and bar tenders are aloof. The staff in the buffet are very accommodating, but it was $30.00 a person to eat and it closes way too early. My double queen room did NOT have a fridge, microwave or coffee maker. It was extremely basic and overpriced. "

"Great experience!"

"Love this hotel, perfect for a family trip with kids. Pool heated, very important! So many things to do . The staff by the food area are kinda rude . But besides that everything else amazing! "

" The rooms were clean the staff at check-in and serving in all the hotel amenities like the library bar and the gift shop were really friendly. In the evenings when you arrive late, you have to show your room key to prove that their safety at the hotel and they will not just allow anybody in. They do have a $35 a day resort fee but that gives you $35 credit at any of the amenity or gift shop or bars or restaurants plus you get two complementary bottles of water every day to offset the cost, I really enjoyed my stay at the grand Sheraton and would highly recommend."

"Love the venitian!"

"All good for adults but no activities for children. We went next door to an arcade. "

"Room was clean, they had toiletries available, access to rooms was easy to find. "

"Honestly this is was the best place we could have stayed in New York. The staff was friendly and very informative. "