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Reviews of Hotel Elite

Hotel Elite
Sachsenstrasse 17, Karlsruhe

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 328 reviews" "
Rating 8 - Good. 160 out of 328 reviews" "
Rating 6 - Okay. 28 out of 328 reviews" "
Rating 4 - Poor. 7 out of 328 reviews" "
Rating 2 - Terrible. 0 out of 328 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ivan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Small room, needs refurbishment, dodgy area. Good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Johanna

Stayed 1 night in Jan 2024

8/10 Good

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overall stay was good
Stayed 4 nights in Sep 2023

8/10 Good

Sani

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer, Everett

Stayed 1 night in Apr 2023

10/10 Excellent

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, rooms are clean, breakfast is amazing….the only downside are the pillows, like there is nothing in them
Stayed 2 nights in Apr 2023

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money....
Arrived on Easter evening so no stuff there but all arrival info was easy to see and the key was waiting in security box. Although hotel is surrounded by block of flats and popular restaurant (right behind corner) it was very quiet. Room was big for family of 4 with welcoming sweets on each bed :) Beds were comfy enough. Tea, coffee facility in each room. Good size bathroom with shower, hair dryer, towels... Breakfast next morning was very very good with big selection of food to choose from. All in all pleasant stay...
Stayed 1 night in Apr 2023

8/10 Good

Nadja, Suffolk

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super easy checkin. Nice rooms. Excellent breakfast buffet!
Stayed 2 nights in Jan 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect! I loved how there was a tea and water boiler in the room as well as a mini-fridge.

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Nov 2022

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nice room, and wonderful breakfast. It was hard to find street parking, but we arrived later in the day.
Stayed 1 night in Oct 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashioned in the best sense: solid furnishings in good repair and very clean.
Stayed 2 nights in Aug 2022

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Easy self service check in.
Stayed 1 night in Aug 2022

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable and spacious with good bathroom facilities. Breakfast buffet is well stocked with choices of hot and cold foods. Reception has limited opening hours, although contact by telephone is always possible.
Stayed 8 nights in Jun 2022

10/10 Excellent

Fabio

Stayed 1 night in Jun 2022

10/10 Excellent

ANDRZEJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

GEORGIOS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Stayed 1 night in Oct 2020
Response from Hotel Elite on 24 Nov,2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th time stopover
This was the fourth time stopping here to break our journey. The location is great, and although parking can be difficult we always find a place on a nearby street. With COVID19, the breakfast buffer arrangements had changed, and the hotel staff were on hand to ensure we have had all we needed. If I would change anything it would be to have some firm pillows on the bed
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They put us in a smoking room. Who knew that smoking room still exist? It smelled horrible.
Stayed 5 nights in Dec 2019

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Andy, Nj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.great location. Superb breakfast. This is a fantastic hotel and about 25-30 minutes from Baden baden
Stayed 2 nights in Aug 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great brekfest.
Clean, quiet, cosy , great quality and quantity of food
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, went out of her way assisting me in finding car rentals. The breakfast featured a large variety of delicious things! The room was quiet and very clean. The Wifi was fast. The bed was comfortable. The price was very reasonable. What more can a person want!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size room. Nice and clean. Tea kettle is super convenient. Great shower with good water pressure and a clear drain. Great value for the money spent. Friendly staff. 10 minutes walk from the main train station.
Stayed 1 night in Apr 2019

8/10 Good

ali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Rob, London, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is in a good location with plenty of free parking around. The staff were very polite. The breakfast buffet was good with lots of options to choose from. The room itself was a letdown though. The bed was uncomfortable and after 3 nights my muscles were aching. The sound insulation was bad and you could hear people walking around, in other rooms and outside. You’ll struggle to get a good night in the room we stayed in.
Stayed 3 nights in Oct 2018

8/10 Good

JimBobWalton, Shropshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel.
Enjoyed our 2 night stay. Great breakfast! Easy on street parking.
Stayed 2 nights in Sep 2018

8/10 Good

Ronny

Liked: Cleanliness, room comfort
Overall good experience
Overall OK experience. The good - clean room, comfortable beds, nice breakfast. The bad - no parking in the area, the enterance to the hotel requires passing through the smoking area of the hotel. If you are in Karlsruhe, with public transportation only, it's a fine place to stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Clementina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elite service at “Elite”
Everything was great, friendly and fast check-in, clean room, good choice of buffet breakfast and lots of gum bears!
Stayed 1 night in Aug 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST Hotel for the price EVER!
I love this hotel! It was very inexpensive and before I got there I kept thinking "something must be wrong." The hotel is amazing. The breakfast each morning was incredible. I highly recommend this hotel. -- David L. Hoyt AKA "The Man Who Puzzles America"
Stayed 3 nights in Jul 2018

10/10 Excellent

Couple, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced, simple hotel, good breakfast
As a couple, came to Karlsruhe to visit our friends. The receptionist lady was very friendly and welcomed me on my own language (Hungarian) even though she isn’t Hungarian herself. Room was not fancy, but clean, comfortable, with enough packing space for three nights, well functioning bathroom, good quality shower gel / shampoo. Only an in-room safe could be useful. Breakfast buffet offered plenty of options both cooked and uncooked options. Chicken wings one day was a favourite. Hotel is in a good location close enough to train station and zoo (15-20 min walk approx). Price was second cheapest in town for the time of our stay (9-12 July) will return again.
Stayed 3 nights in Jul 2018
Response from Hotel Elite Team on 21 Jul,2018
Thank you for your honest rating. We are grateful that you have taken the time to share your impressions with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in pretty area near train stn.
Great hotel with friendly staff and delicious breakfast. Excellent location on a residential street just off a main drag. Easily walkable from train stn with suitcases, even with construction in the way. Also easily walkable to most places you want to be in Karlsruhe, and certainly very fast if you have a bike or want to use the trams. It took us about 20-25 minutes to walk to the Schloss area. Large room, big comfy bed, good wifi. It was REALLY hot in Karlsruhe, and like most hotels in Germany there was no A/C. This meant leaving the windows open all the time, with the exterior metal shades down to keep room cool. Our only complaint was that the popular Greek restaurant next door was loud at night, with voices and food delivery trucks coming through our open windows (not possible to close given heat). The shower was not the best, with a curtain around and easy to get water on bathroom floor, but it was no big deal. It looked like some rooms had balconies, so maybe try to get one of those, and up above the ground so it is quieter :) We'd stay again, the friendly/helpful staff made a big difference.
Stayed 2 nights in Jun 2018
Response from your Hotel Elite Team on 16 Jul,2018
Dear guest, thank you very much for your evaluation. Your opinion and remarks are important for us. We are glad that you enjoyed your stay at Karlsruhe and in our Hotel. And we are happy that you plan to come again. We are renovating our rooms and the bathrooms in the next month, so if you come next time may be you're taking a shower in a new bathroom. When it is hot, off course all - and as well the restaurant in the neighbourhood - opens the doors and the people are out and the noises are more than in wintertime. We are sorry about that it was a louder and hotter evening. We appreciate if you plan your next stay in Karlsruhe again with us. many thanks and best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, friendly staff, good options for breakfast. Pleasing neighbourhood with some interesting restaurants around.
Response from Hotel Elite Team on 30 Apr,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Generally acceptable hotel
This is a fine place to stay but I find it sad that very basic requirements aren't met. Before I continue to explain why I was dissapointed, it should be known that this information was disclosed and should not have been a surprise. Regardless: 1. Check-in time. I arrived slightly after 10 PM and had to call a number to get my key and check in. This is 100% OK since the hotel does have a solution. However, 10PM is too early! If you travel for business, things happen where you can easily be delayed and making it to a hotel by 10 is just way too early. 2. Parking. Where is this parking? Considering the number of guests that can stay, there isn't enough! It's not fun to look for parking in a residential neighborhood at night. 3. Noise. The doors are too poorly insulated and as such, when guests start to wake up and leave their rooms, you can hear them traveling in the hallway much too easily. I've stayed in a great deal of hotels and this is by far the worst one in this regard. The fix is relatively simply: eliminate the gap between the floor and the door and replace the doors with a thicker door. Also, add insulation between doors and door jambs to eliminate the slamming noise. Otherwise, the hotel is comfortable, clean, reasonably priced, and the staff is nice. With a few minor changes, this hotel can accommodate a wider crowd of people. There is no doubt that this hotel is an excellent pick for 95% of people.
Stayed 1 night in Mar 2018
Response from Your Hotel Elite Team on 2 Apr,2018
Dear guest, thank you for your remarks. We are sorry that you didn't feel absolutely well at our Hotel. To your first point. The Hotel is a Garni only with breakfast and no further restaurand or Bar, so there is in the evening only the checking-in people to wait for. We will think about may be to be open a little bit longer to welcome the checkin-in people personally. You are right, this is more nice. But anyway we can say that the respond of our guests with our keyboy is quite good. It is working absolutely reliable and there is the nightmanager of our partner Hotel who is informed about all arriving guests and can help. But you are right, there is no personnel welcome by a human being. The parking situation is off course sometimes not so comfortable even if you drove a longer way and you only want to get out of your car and not searching long time for parking place. So we are a city Hotel and we have only a few parking possibilities which we can offer our guests. We have the public parking space around the Hotel which we are sharing with all residents as well. Mostly it is not so hard to find a good place near to the Hotel, because there is quite a lot of fluctuation all over the day. But it seems that you had in the evening the bad luck to search a longer time. We are really sorry about it. We can offer you for the next time to contact us ahead and reserve a place. Regarding your point of the noisy doors we do not had until now big remarks. May be some guests are more loud than others. But we will focus on this issue and find a solution to isolate the doors better. We are happy that you felt a little comfortable at our Hotel. Thank you for the time and attention you have given us with your detailes notes. We need them to improve our Hotel and our services permanently. We will discuss your points. best regards

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff and good breakfast
In spite of the cold weather, the hotel was nice. The staff were friendly and the breakfast surprisingly varied and healthy.
Stayed 1 night in Feb 2018
Response from your Hotel Elite Team on 30 Mar,2018
Dear Martha, thank you very much for your good evaluation. We are happy that you enjoyed the stay in our Hotel. May be you plan another visit to Karlsruhe. Then we appreciate being our guest again ... may be in spring or summer with nice and sunny weather. best regards

8/10 Good

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fill up with friendly staff.
Quick overnight stay. Wonderful staff and breakfast to die for.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with ideal design and high value
I am always amused how more expensive, grand hotels get higher reviews on average than modest and low-priced ones when we are all supposed to rate on *value*. I think it's because we want to justify to ourselves the large amount of money we've plunked down, normally. In terms of value for the European, and specifically SW German market, I don't think you can or need to do better than Hotel Elite. Great staff, breakfast, rooms, and amenities. What more do you want?
Stayed 1 night in Nov 2017
Response from Charelle Bivens on 8 Dec,2017
Thank you!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice on a Budget
Great budget choice - clean room and hotel staff had a key for me in a secure dropbox since I arrived outside of normal front desk hours. The neighborhood was a little crowded, but I got lucky finding street parking.
Stayed 1 night in Oct 2017

10/10 Excellent

nurseryarc, small town, ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy entry with luggage, easy check-in very helpfu
good stay, I will go there if I am again in that city
Stayed 1 night in Oct 2017
Response from Charelle Bivens on 22 Nov,2017
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfort!
Great place! Great location! Most comfortable bed and pillows yet! Great delicious breakfast - so many options!
Stayed 1 night in May 2017
Thank you very much!

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, room comfort
Fair enough for the money spent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall experience was good. Nice buffet breakfast, friendly and supportive staff and comfortable room. Little bit of walk to the city centre, but closer to the train station.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eenvoudig inchecken, hoewel wij meer van persoonlijk contact zijn, is het makkelijk als je later aankomt. Eenvoudig hotel, netjes en schoon met een goed ontbijt. Makkelijk als overnachtingshotel als je bijv. op doorreis bent.
Stayed 1 night in May 2024

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Frauke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft hat sicherlich mehr als 5 Sterne verdient! Frühstück mehr als „overdelivered“, Zimmerausstattung mit kleinen Details wie Schuhanzieher richtig toll, ABER euer Lichtkonzept ist wirklich schrecklich! Dieses furchtbare Neonlicht überall und in einer schrecklichen Helligkeit! Zumindest für Zimmer die zur Straße liegen wären Schlafmasken super. Oder man könnte die Strahler ab 22 Uhr ausschalten! Ich denke, die Nachbarn würde es auch freuen!
Stayed 3 nights in May 2024

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, staff & service
Das Frühstück war sehr gut und reichhaltig, das Personal freundlich und zuvorkommend. Wir waren in einem 4-Bett-Zimmer untergebracht, welches wirklich renovierungsbedürftig war. Wobei wir in punkto Sauberkeit nichts zu bemängeln hatten! Auch die Betten waren bequem. Was mich jedoch sehr gestört hat, war die Bettwäsche. Die Bezüge waren an der Unterseite offen, sodass das Kopfkissen heraus kam. Das fand ich mehr als unhygienisch! Und die Innentemperatur der Minibar war gefühlt höher als die Raumtemperatur, obwohl der Regler auf "Max" eingestellt war. Das könnte ebenfalls verbessert werden!
Stayed 1 night in Mar 2024

10/10 Excellent

Ansgar

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens. nettes Personal, flexibles Hotel. vielen Dank, gerne wieder
Stayed 1 night in Mar 2024