Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.
Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), express check-out and express check-in
Multilingual staff, a banquet hall and a water dispenser
A front desk safe, smoke-free property and luggage storage
Guest reviews say great things about the breakfast, helpful staff and location
Room features
All 192 rooms boast comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Heating and fans
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with hydromassage showers and eco-friendly toiletries
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately GBP 20.50 per person
Late check-out fee: GBP 29 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses some wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.
We should mention
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is citizenM London Bankside pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at citizenM London Bankside?
As of 22 May, 2026, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 31 May, 2026 start from S$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at citizenM London Bankside?
CitizenM London Bankside doesn't offer parking.
What time is check-in at citizenM London Bankside?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at citizenM London Bankside?
Checkout is at 11 AM. Late checkout is available for GBP 29 (subject to availability).
Where is citizenM London Bankside located?
Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was a great location, central to everything and close to the Borough Market (if you a foodie must go!). Across the street is M&S Simply Food (convenience store), lots of coffee and food options, and easy access to public transportation. Accommodation was clean, friendly staff, easy check-in and out. Overall would highly recommend!
Clean room, comfy bed. Lovely staff and bar area. Always full of fun and quirky decor. Nice and quiet considering we were on a main road. Easy to check in & out.
Room was spotless, bed was giant and comfy, the hairdryer is powerful, toiletries were lovely.
The TV didn't work very well, the shower was quite cold one of our days and the room could do with some glasses for water.
Overall we had a fantastic stay.
Gwinny
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Lauren
17 Feb, 2026
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and courteous when we had technical problems with the room.
Fantastic place to stay. Great value and comfortable room.
Would be good to have a kettle and tea facilities in the room.
Fergus
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jacqui
15 Feb, 2026
Liked: Cleanliness, staff & service, amenities
Very chilled hotel, very clean & room everything you need - except drink making facilities- bottled water available from the bar & there is a small fridge in the room
Jacqui
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
CAROLINE
21 Dec, 2025
Liked: Cleanliness, staff & service, amenities
Room was spacious for 4 adults, 4 proper comfortable beds, spotlessly clean, staff amazing friendly, and helpful. Great location.
Clean, comfortable and modern hotel with very helpful staff in a great area that is slightly away from tourist-traps yet an easy walk or transit ride to most London sights.
Lovely staff made for a great stay. Go the extra mile to help. Solid clean modern hotel. Great location and not too expensive. Great place to sleep and recover from jet lag.
What a unique stay! This was my first time staying in a Citizen M hotel and it was cool. The rooms were unique and cozy (perfect for sleeping off jet lag) - though really compact (which was perfect for us). the staff was wonderful.
Brittany
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Samuel
10 Dec, 2025
Liked: Cleanliness, staff & service, amenities
citizenM may have created the perfect hotel for work trips--a perfect use of limited space, tech upgrades (e.g., mood lighting and music), iPad controls, a massive bed, and plenty of storage; excellent and plenty of shared work space, and a 24/7 bar. Added to all of this they're in great locations for restaurants, local sights, and walking.