Great hotel in a great location!

Excellent service and state of tge art technology. Heated toilet with a bidet.

Our stay was a great one. This was our second stay there. The front staff was excellent and responded to our requests almost instantaneously. I have to mention Doina at the reception. She was fabulous. My only complaint is that on 1 occasion our room was not cleaned while we were out for the day so we had to request this and it was done while we went out to dinner. Fantastic location if you want to be in the heart of everything. Overall this hotel once again lived up to expectations. We will definitely be back for our next stay in London

Lovely hotel and staff were great. A few areas could do with some attention in our room; the air conditioning didn't function properly and the door to the shower room didn't shut. It would also be nice to have the bar available for late drink or room service options. However we did have a really lovely stay and would recommend this lovely hotel. Thank you.

The staff was very compassionate and accommodating to help me in a difficult situation that arose unexpectedly! I had osteoarthritis suddenly affect my right knee and suddenly couldn't walk. I wasn't able to take the stairs and they quickly noticed and converted the front steps to a platform for handicap accessibility and located a wheelchair for me to use. When we needed a chair for the shower they quickly found one. I'm so grateful for everything they did to help me and my husband! When you're traveling out of the country and physical challenges arise you feel very vulnerable. Words can't describe how much I appreciate the staff at Great Scotland Yard Hotel. It's located in a central and convenient location, rooms were comfortable and clean, and was nicely furnished as shown online. If we are able to return to London in the future, there's no question about where I'll be booking!!!