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Reviews of Red Lion Hotel Kelso Longview

3 out of 5
Red Lion Hotel Kelso Longview
510 Kelso Dr, Kelso, WA

Reviews

6.0
Rating 10 - Excellent. 158 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 199 out of 1000 reviews" "
Rating 4 - Poor. 173 out of 1000 reviews" "
Rating 2 - Terrible. 224 out of 1000 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Travelled with partner
No heat in the room, had to get a portable one from the front desk. Phone did not work to call them. Freezing cold air coming in room under door connecting to another room. It is really a shame, this used to be a nice, happening place, and now the parking lot is empty, the 3 convention room s sit empty, the bar, restaurant closed. Shower missing knob to make water come out up top
Stayed 2 nights in May 2024
Response from Sales Team on 14 May,2024
Dear valued customer. We are sorry to hear that you did not have the best experience during your visit. We apologize for the inconvenience caused to you. We take our guest feedback very seriously and will be looking into resolving any of the issues for our future guests. Please keep in mind that we are currently undergoing an update to our location so some areas may be closed during the update. We are looking forward to the beautiful changes and hope to be seeing you again soon. We recently updated our entire Ballroom, and our calendar is filling up fast!

4/10 Poor

Vicky

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Sales Team on 13 May,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 Good

Nasir, Ogden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5-star place but definitely a place to lay your head for the reasonable budget. Bar wasn't open due to lack of staff.
Stayed 2 nights in Apr 2024
Response from Sales Team on 9 May,2024
Dear valued customer, we appreciate your business, and we are happy to hear that you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

DORSI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is vile it was super dirty and tile coming off the walls
Stayed 1 night in Apr 2024
Response from Sales Team on 2 May,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

10/10 Excellent

Bertha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Apr 2024
Response from Sales Team on 30 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Sales Team on 25 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

April

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this facility with other people in other rooms. All of our rooms had hair in the bathtubs, in the sink. There was mold on the walls. The lamps were broken, the TV didn't work in one of the rooms. There were bullet holes in the window. It was apparent that no house keeping is done. If so, at the very bare minimum. The side door was kept open by someone who propped it open. It felt very unsafe, and extremely unsanitary. The dining room still had food on the floor from the day before. It really was the worst place that I, and my friends had ever stayed at.
Stayed 2 nights in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Jeffrey M.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I found the property old, dated and not clean. The new toilet in room 131 was broke and leaked water at your feet when flushed. We switched rooms but the furniture was literally beat up and dated. The floor was stained and not clean. There were left over luggage debris from a previous guest. The lounge was closed due to a lack of staff. I will say the breakfast was 10 out of a 10!
Stayed 3 nights in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Tiadora

Stayed 1 night in Apr 2024
Response from Sales Team on 13 May,2024
1. Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.2. Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 Good

Stephen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Large comfortable rooms. Slightly older property. Limited dining within walking distance.
Stayed 1 night in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Matthew

Stayed 1 night in Apr 2024
Response from Sales Team on 13 May,2024
1. Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.2. Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unbelievable how filthy this hotel is.
Stayed 1 night in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Connie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is quite tired and in need of renovation. Carpet was very stained, armoire was broken and missing drawers, bathroom was showing rust and other signs of lack of fan and age. The room’s window faced the parking lot and the I-5 freeway only a stones throw away and provided very little noise insulation. Heard every car door or trunk shutting and every motorcycle or truck on the freeway. The in room refrigerator and the heat/AC units were both loud as well. Staff was exceptional and the property was clean.
Stayed 1 night in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

4/10 Poor

Stephanie

Travelled with partner
The staff were helpful . The place was not very clean. Toilet had a ring around it. Kleenex box was empty, the carpet was thread bare. just needed a deep clean and aired out. Didn’t smell great. Looks very tired and worn out since the last time we were there .
Stayed 1 night in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Not a bad place to stay for a night. Easy freeway access and property seemed safe. Key card would not work on any outside doors and would cause the key to reset so it would not work in the room door either. Had to visit the front desk 3 times for this. Bed was mostly comfortable, but may have also been broken as any movement caused it to make a clunking sound.
Stayed 1 night in Apr 2024
Response from Sales Team on 23 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Okay property. The price was right but it was a little run down. I would stay there again.
Stayed 1 night in Apr 2024
Response from Sales Team on 15 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 Good

Modesta

Stayed 1 night in Mar 2024
Response from Sales Team on 25 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Leo

Business traveller
Friendly staff, good breakfast
Stayed 1 night in Apr 2024
Response from Sales Team on 4 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and are glad to hear that you enjoyed your stay. We hope to see you again soon.

4/10 Poor

Kali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were outdated, and their bathrooms could be cleaner
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Kali,It is disappointing that our accommodations failed to meet your expectations. Our team is committed to guest satisfaction and continually improving the guest experience, and we will use your feedback to guide our efforts. As your travels continue, we wish you well.

10/10 Excellent

Kurt

Stayed 1 night in Mar 2024
Response from Sales Team on 15 Apr,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 Good

Bruce, Langley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 101 on Freeway side of the building. Traffic noise from the Freeway was loud, Standing floor lamp missing shade just a bare bulb. Could use another electrical outlet at desk location.
Stayed 1 night in Mar 2024
Response from Sales Team on 30 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 Excellent

Umesh k

Liked: Cleanliness, staff & service, property conditions & facilities
Freat stay
Stayed 1 night in Mar 2024
Response from Sales Team on 30 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
The property is really old; the main areas are nice the rooms are musty; broken lamps, light switches broken.
Stayed 1 night in Mar 2024
Response from Sales Team on 30 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need some update sn dome paint ss well outside
Response from Sales Team on 30 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Tiadora

Stayed 1 night in Mar 2024
Response from Sales Team on 20 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Friendly staff, clean rooms. The breakfast was good but not a lot of options, I may be being spoiled. I was definitely grateful for the food the offered.
Stayed 1 night in Mar 2024
Response from Sales Team on 20 Mar,2024
Dear valued customer, we appreciate your business, and we are happy to hear that you enjoyed your stay. We hope to see you again soon.

4/10 Poor

Jeff

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the Hotel is dated and in poor shape. Needs a remodel or Demo
Stayed 1 night in Mar 2024
Response from Guest Relations on 17 Mar,2024
Dear Jeff,It is our goal to provide our guests with comfortable and well-maintained accommodations. Based on your feedback, it appears that we may have fallen short of that goal. Our team will ensure that we continue to improve, and we appreciate you taking the time to reach out. Thank you for being our guest, and safe travels.

10/10 Excellent

Dan

Liked: Staff & service
Bar is open 1 day a week. Thursday????
Stayed 1 night in Mar 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently - easy access to highway on our way to Portland. Lovely staff. Usually quiet.
Stayed 1 night in Mar 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stop on our way to Portland. Love the spaciousness of the property and the pool!
Stayed 1 night in Mar 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Jason

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Chair in room was stained too bad to use and heaters in room was super noisy and hard to control temp. Junkies in the parking lot and lobby….. Not impressed
Stayed 1 night in Mar 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It would be nice of the lounge was open on the weekends for food and drinks
Stayed 3 nights in Mar 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Diana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At check in the room had not been cleaned and food was left in the refrigerator from the previous occupant.
Stayed 4 nights in Feb 2024
Response from General Manager on 8 Mar,2024
Dear Diana,We greatly appreciate your feedback. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to discuss your comments regarding this matter internally and make improvements for the future. Thank you, and we hope you will consider giving us another chance soon.

8/10 Good

Tiadora

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and enjoyed stay there except the heating was messed up too hot in one room then switched to a room that wouldn't even warm up thermostat was broken
Stayed 2 nights in Feb 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Janine

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
The room was great however the toilet not so much went to the desk and she handed me a plunger. Went for breakfast to have the lady at the desk and… the other staff member get into a heated discussion if you will breakfast was late and we had to leave with out and hit a drive through. Felt the hotel was dated but room was big pillows were lacking but other than that it was a great stay
Stayed 2 nights in Mar 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Lindsee, Silverdale

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty, beds were broken and lights didn’t work
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar,2024
Dear Lindsee,Thank you for sharing your comments. Please know that our team is always willing to address any concerns brought to their attention while you're with us, and we hope you'll consider giving us another chance to impress you in the future.

10/10 Excellent

Keesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Feb 2024
Response from Sales Team on 11 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 Okay

Mindy

Travelled with family
This hotel could use a remodel. Bathroom had tile falling down by the door. Curtains were a little worn. No tea really available and breakfast was usually gone by 9 am. I might go to the hotel behind them as it was recently remodeled and looked cleaner.
Stayed 2 nights in Jan 2024
Response from Sales Team on 20 Feb,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Red Lion I’ve seen so far
This stay was actually very disappointing. We were traveling with our three teenage daughters and specifically booked a room that sleeps five, assuming we would have two beds and a couch. Our first room only one lightbulb worked, and it had a gross smell to it so we asked to switch, the second room they gave us only had two lightbulbs that worked and nowhere for our third teen to sleep so we had to rent a bed for an additional $20 charge. The bathroom was not very clean. There was what looked like blood on the wall and the photo frame, mildew on the shower curtain, there was only one thing of soap in the whole room. It was very disappointing. The hot tub was broken. A trash bag taped on the smoke alarm?? I usually prefer to stay at red lion and I was shocked because this one felt like a motel six and honestly wish I would’ve just spent my money at the motel six for half the price.
Stayed 1 night in Feb 2024
Response from Sales Team on 16 Feb,2024
Dear valued customer, thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We are sad to hear that your experience was not the greatest during this visit. We are currently in the process of providing updates to this location so that our guests can have a more pleasant stay. we appreciate your business and hope to see you again soon.

10/10 Excellent

Nancy, Everett

Stayed 1 night in Feb 2024
Response from Sales Team on 20 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Jennifer

Travelled with partner
We arrived for a single night stay and the front desk staff was friendly and knowledgeable. I booked online and all was seamless checking in. We went to our room and noticed multiple light bulbs burnt out, a water bottle that wasgqrbage under the head of the bed and the room had stained carpet, the furniture was pretty neat up, but those things were not ideal but not anything to worry too much about. Later on, we noticed more, like loose hair on the bathtub and in the drain, a cigarette was under the covers, broken so it was a mess of tobacco and in the morning, the promised hot breakfast was not available. There was coffee and tea which only had a half a cup left. Someone, I presume the maid, knocked and opened the door without waiting for a response at 8:30 am even though the sign was on the door. I’m disappointed. I would try to stay there again because it has typically been nice and maybe it was just a one time issue
Stayed 1 night in Feb 2024
Response from Sales Team on 12 Feb,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

James

Hotel was warn down, dirty and in disrepair. We were not comfortable staying there and will not stay at another Red Lion. Front desk person was friendly and helpful in tracking down an iron.
Stayed 1 night in Feb 2024
Response from Sales Team on 12 Feb,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I deserve a refund!
First room was dingy old 70's leftover style with door not able to shut and must be the original. Trim looked like it too had never been updated, including the drapes and windows that were stained and unable to close. People had clear view into my room through the corroded metal framed window. I used the toilet and it overflowed when I flushed and that was just pee. They moved me to another room and by now I was really tired from a long day driving. I sat on the bed and set my food in a pile of clear sticky goo on the night stand. Too tired to move again or leave to another hotel, I just went to sleep. I deserve a full refund but don't know how the hassle of it would be dealt with. Is it a waste of my time? The app would not let me upload a photo. You tell me.
Stayed 1 night in Feb 2024
Response from Guest Relations on 12 Feb,2024
Dear Thomas,Thank you for your feedback. Our dedicated team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of comfortable and seamless.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great
Stayed 1 night in Feb 2024
Response from Sales Team on 12 Feb,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Kay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet and chair were stained. The ironing board wasn't in the room. The television was in a position which could only be viewed if you were on the bed (I had to listen to movies). There was a chair in the shower, and all the additional accessibility bars made it hard to turn the hot water on (i didn't shower). Breakfast was very minimal. I showed up to breakfast at 7, and it was almost all gone. The staff was great.
Stayed 1 night in Jan 2024
Response from Guest Relations on 8 Feb,2024
Dear Kay,While we're happy to know that our amazing team left a positive impression on you, we're sorry to hear about any disappointment in our accommodations or amenities during your visit. Our team always wants to ensure that our guests have the best experience possible. We'll be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you'll stay with us again soon.

10/10 Excellent

Mike johnson

Stayed 1 night in Feb 2024
Response from Sales Team on 20 Mar,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 Poor

Russell

Stayed 2 nights in Jan 2024
Response from Sales Team on 1 Feb,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 Terrible

Kristi

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smells terrible. Pretty sure there's blooded stains in the rooms ( on the walls and ceilings, and curtains.) Looked like poop and blood on a bathroom chair for disabled people. Rooms smelt like an old bar with cigarette smoke. The refrigerators smelt like death. Pillows are definitely OLD. I want my MONEY back.
Stayed 1 night in Jan 2024
Response from Sales Team on 29 Jan,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
We had a large group staying at this hotel over the weekend and we had hoped for the bar to be open but no bartender showed up! Not recommended for large groups
Stayed 2 nights in Jan 2024
Response from Sales Team on 29 Jan,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 Okay

Aaron

Travelled with partner
Liked: Staff & service, amenities
1st check in, got into our room smelled like someone been smoking in the room, so husband went back to service desk got another room. Well 2nd room looked like someone broke in from outside and slept in the bed so again husband called it in, lady from the front came and saw and gave us another room. 3rd room was good clean and was better than others.. but next day our ba k was killing us. The bed was hard-weve tossed up and down all night and left early am. Afea was pretty decent and convince nesrby restaurants and gas station, made it easy to get nack on freeway to continue our drive.
Stayed 1 night in Jan 2024
Response from Sales Team on 12 Feb,2024
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.