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Reviews of The Lodge at the Cove

2.5 out of 5
The Lodge at the Cove
29 S. Main Street, Kennebunkport, ME

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 127 reviews" "
Rating 8 - Good. 30 out of 127 reviews" "
Rating 6 - Okay. 9 out of 127 reviews" "
Rating 4 - Poor. 7 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Galo, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and good place
Stayed 1 night in Oct 2023

10/10 Excellent

Debra Hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet convenience.
Charming, comfortable, bright and clean, this property was very close to town but felt like it was in the away from everything. It was perfect for a single, but would be delightful for families. Derek, who greeted me at check in and saw me off, was warm and welcoming.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved the uniqueness of this lodge! At check in the owner was very friendly and accommodating. We were greeted by a warm fire both inside and out and invited to take a s’mores kit to enjoy!
Stayed 1 night in Oct 2023

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cozy and stylish inn. They have breakfast daily, along with an afternoon candy bar and s’more kits to use at the various fire pits. We had a very relaxing and fun time at this hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Busy and Understaffed
It was a nice place. Essentially an upgraded roadside motel. When a guest walks down the covered porch, it reverberates throughout the hotel room. Continental breakfast was a disappointment. Doors opened 10 minutes late (8:10) and nothing was out. Food came out piecemeal over the next 30 minutes but each round was quickly ravaged by the multiple children staying at the inn. Coffee at 8:40. All catered. Later we were planning on having a light dinner but were informed that they were short staffed and were offering a very small selection of a. Few items. There was almost no hotel staff in the building. We checked out the next morning at 7:15. The central area where we checked in was locked. Left our key in the mailbox. Overall I would not recommend this hotel for a couple. At least during our stay it was overrun by young families and kids.
Stayed 2 nights in Jul 2023

10/10 Excellent

DAWN

Stayed 1 night in Jun 2023

10/10 Excellent

Meghan

Stayed 1 night in Jun 2023

6/10 Okay

Ginger

Disliked: Property conditions & facilities
Not What I Was Expecting. . .
The setting of the Lodge at the Cover is lovely. The immediate outside area is well kept and offers lots of places to hang out and/or swim. However, our room had lots of chips in the furniture, torn rug, mold on the shower curtain. . . I did talk to the person at the front desk and asked for the curtain to be replaced, but nothing was done. Ugh!!! While we enjoyed our stay, things kept adding up on the negative side so it wasn’t the stay we were hoping for. We didn’t find out until we checked in there wasn’t housekeeping service available for our two night stay which lead to more cleanup than I wanted to do. Then when we were placing our trash outside the door to be picked up, the bag was so flimsy it broke - which lead to a mess. . . I’m hopeful the “issues” will be addressed as it is a cute property. It seems like the rooms aren’t being maintained and the services are limited.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s important clean the rugs that have dog/human stains to make it appear clean.
Stayed 2 nights in Oct 2022
Response from Derek Hunt on 8 Mar,2023
Thank you for providing important feedback! We take the cleanliness of our properties extremely seriously. I sincerely apologize for any issues you encountered during you stay but assure you they were addressed.

6/10 Okay

Russ

Stayed 2 nights in Oct 2022
Response from Derek Hunt on 8 Mar,2023
I'm certainly disappointed your stay didn't result in a 5 out of 5 rating. I truly hope you will stay with us again, as I am confident you will have a wonderful time!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Rooms clean and comfortable. Bikes were fun!
Stayed 1 night in Oct 2022
Response from Derek Hunt on 8 Mar,2023
Thank you for the kind words! I'm certainly pleased you had a great experience with us!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, we look forward to booking again in the near future.
Stayed 1 night in Oct 2022
Response from Derek Hunt on 8 Mar,2023
We look forward to welcoming you back in the near future! See you soon!

10/10 Excellent

Bruce

Stayed 1 night in Sep 2022
Response from Derek Hunt on 8 Mar,2023
Thank you for the 10 out of 10! Certainly pleased you enjoyed your time with us!

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022
Response from Derek Hunt on 8 Mar,2023
I'm pleased you enjoyed your time with us! We hope to see you again soon!

10/10 Excellent

cathy marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hidden gem
Overall, we really enjoyed our stay. We’ve stayed at their other properties and appreciate the attention to detail and design. You also can’t beat the location.
Stayed 1 night in Aug 2022
Response from Derek Hunt on 8 Mar,2023
I agree you can't beat the location! Thank you for taking the time to provide us with such positive feedback! We hope you will be back again this year!

8/10 Good

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were spacious and clean, great toiletries. Close to main part of town. Check in and out was quick and easy. Downside was maid service/cleaning. Fresh towels and daily soaps and stuff were brought to you, but getting beds made or sheets changed and bathroom cleaned was not part of the daily routine. For the amount that we paid, I expected to have daily room services.
Stayed 4 nights in Aug 2022
Response from Derek Hunt on 8 Mar,2023
I am pleased to know you enjoyed your stay here with us! I do apologize we weren't able to provide a full stayover service. We are hopeful we will be able to restore that service fully this year!

4/10 Poor

Robert

Stayed 1 night in Aug 2022
Response from Derek Hunt on 8 Mar,2023
I am sorry to learn you didn't enjoy your visit with us. I truly hope you will stay with either us, or one of our many sister properties in the future!

10/10 Excellent

Julie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Tremendous Stay
My husband and I loved it. The Lodge is very guest friendly, which we appreciated. Also, very very family friendly. I'll recommend The Lodge to everyone, especially families. So clean, so convenient, beautiful pool, evening fires, it's just a great and tremendous place to stay.
Stayed 3 nights in Jul 2022
Response from Derek Hunt on 30 Aug,2022
So happy to hear you and your husband had a lovely time here with us! Thank you for the recommendation and we hope to see you back with us as well!

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Derek Hunt on 8 Mar,2023
Thank you for the 4 out of 5! Next visit will be a 5 out of 5 for sure!

10/10 Excellent

RONALD, WICHITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Lovely property with wonderful pool, nice bicycles for use by guests, comfortable beds and within walking distance to downtown Kennebunkport and Ocean Drive.
Stayed 2 nights in Jun 2022
Response from Derek Hunt on 30 Aug,2022
Thank you for taking the time to provide us with such wonderful feedback! It was truly a pleasure to have you as our guests and we will look forward to you hopefully returning in the future!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
The lodge was very nice and the staff was very friendly. I would say though that I paid a lot for not that special of a stay. I paid for a cove view but there isn’t really a view at all. If I knew I would’ve stayed in a regular room for a lot less. Also definitely more geared for families, a lot of kids running around and activities for kids. I would come back if it wasn’t so costly!
Stayed 2 nights in Jun 2022
Response from Derek Hunt on 8 Mar,2023
I certainly apologize your stay didn't meet with your expectations! The Lodge on the Cove is a family friendly property. Based on your feedback, forr future visits, I would suggest The Yachtsman or The Kennebunkport Inn. We hope to see you again at one of our properties!

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this place!
Stayed 1 night in Jun 2022
Response from Derek Hunt on 24 Jun,2022
I am truly pleased you enjoyed your recent stay here with us! Thank you so much for taking the time to provide us with such kind feedback. We hope you will stay with us again soon!

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our time at the Lodge but were disappointed that the heat had been left on in our room. We turned it off but inly later realized that the remote was missing to work the AC unit. Thankfully the adjacent property was able to help. The breakfast was also disappointing. But something is better than nothing I suppose.
Stayed 1 night in Jun 2022
Response from Derek Hunt on 24 Jun,2022
As a team, we are continuously working to ensure we are providing each guest with a truly memorable experience and the information we receive from individuals such as yourself is invaluable. I will personally review your feedback with our entire team in an effort to continuously improve our guest experience.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Very unique, room was lovely. Staff was very helpful and friendly. would stay again.
Stayed 1 night in Oct 2021

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place, my room was excellent. About .08 miles from the downtown area
Stayed 1 night in Sep 2021

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent overall experience. It’s clean and surprisingly modern. The front desk closes early but that wasn’t really a problem. You can’t beat the location. Just a short walk to downtown Kennebunkport. They offer plenty of bikes for local touring. It would have been nice if they offered loaner sand chairs but I would stay there again for sure. Highly recommend.
Stayed 4 nights in Aug 2021
Response from John Nickulas on 20 Aug,2021
thank you for the 5 out of 5 review we look forward to welcoming you back soon best regards

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is great for 150-250 a night not 500 fees.
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not like the moldy shower curtains or the mold on the corners of the bathtub we did not like that there were no towels at the pool and had to go up to the desk twice to have somebody bring towels down to the pool
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from John Nickulas on 25 May,2021
Thank you for the 10 out of 10 review. We look forward to welcoming you back to The Lodge at the Cove soon. Best,

10/10 Excellent

skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Stylish and comfortable rooms!
Loved the lodge! Gorgeous property ! Loved the little welcome area. Trees on the property are lovely. Cute rooms. Pretty large! Very clean and stylish.
Room
Bathroom area
Property
Room
Stayed 1 night in May 2021

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is that we could hear the people in the room next to us like they were in our room.other than that it was great place to stay!. P.S. The bikes could also use some attention.
Stayed 4 nights in Oct 2019

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Greg, Boston, MA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Love the outdoor heated pool and hours of operation especially this late in the season. Location was close enough to walk into town.
Stayed 2 nights in Oct 2019

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities
Out of the way hotel but very quaint.
Very up to date and comfortable. 2 things that weren’t right. When we checked in she had us assigned to a second story room and I asked to change to ground floor because of difficulty of carrying 50# suitcases up the stairs. No elevator. She did reassign us to ground floor room but She reprimanded me for not requesting it on booking the room Initially. I apologized. Also could not get the a/c or heat or fan to work.
Stayed 1 night in Oct 2019

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the convenience of bicycles- very quick trip into the town. The overall room was very nice, quiet and comfortable and the location was away from the tourist mess in the town itself. The only thing I would want to see added would be a bit more selection on the complimentary breakfast (only coffee, orange juice and muffins)
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, clean hotel, friendly staff. Highly recommend this hotel.
Stayed 1 night in Oct 2019

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! We loved the evening fires too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location. Rooms are nice. Staff is helpful and friendly.
Stayed 2 nights in Sep 2019

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice; not recommended if you’re looking for sleep
The motel was cute and family friendly. The bar doesn’t serve food at most hours, such as breakfast. The rooms were cozy, however, the walkway outside the door that runs along all front doors shakes as people walk along it. I realize after it awoke me very early, seeming like the walls and ceiling had aerobics dancers moving along them, that the hotel supplies earplugs for that very reason. If you’re not looking for quality sleep, I recommend this place. Front desk personnel was very sweet. Bikes are included. So are kayaks and SUP.
Stayed 2 nights in Sep 2019

10/10 Excellent

Sandra, New jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and close proximity to downtown area. Friendly staff weekend entertainment
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
After checking in we quickly realized that the neighbors had two screaming and unruly children. They continued to s ream and loudly way into the evening. We asked about moving rooms right before 8pm and were denied. The noise pollution continued and found out they had locked themselves out of their room. We called the “emergency after hours operator” and no answer for over 15 minutes!! Finally called the number attached on google and spoke to a women who could not care less that the emergency operator was not answering. For over $200 a night this was UNACCEPTABLE. Will never stay here again, terrible service.
Stayed 1 night in Sep 2019