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Reviews of Kenwood Motel

2.5 out of 5
Kenwood Motel
15168 State RTE 309, Kenton, OH

Reviews

6.0
Rating 10 - Excellent. 5 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 7 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 8 out of 33 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Stacy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place wasn't clean at all and at 70.00 a night they should have better showers and towels that are clean and bedding that needed washed. We won't be back
Stayed 1 night in Apr 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spur-of-the-moment stop
It was a last-minute stop. I was very tired and couldn't quite make it all the way back to Columbus. German attack me in this very pleasant we had a very nice conversation all the guests were nice it was overall very pleasant. It was also my dog's first day to motel or hotel he loved it
Stayed 1 night in Dec 2021

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

larry

Disliked: Amenities
Stayed 1 night in Aug 2021

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
on’t do it.
Lifted up the mattress pad to check for bedbugs and the mattress was black at the corners like it was drug in something. Liquid soap left in shower from a previous patron, multi outlet behind desk was filthy, stains on both chairs, curtains anchored to walls with electrical tape, two towels total for two people were extremely thin.
Stayed 1 night in Mar 2021
Response from jay on 23 Mar,2021
we have no bed bug in any room. you are big layer, why should not stay in five stare hotel ? Be affeered from thy god. God blasé you .

6/10 Okay

Scott

Business traveller
Liked: Staff & service, room comfort
An older motel, but it was a comfortable stay. Friendly staff.
Stayed 3 nights in Jun 2020
Response from kenny on 22 Jul,2020
Thanks

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a small hotel older but in good condition
Stayed 1 night in Jun 2020
Response from kenny on 9 Jul,2020
Thanks

2/10 Terrible

Verified traveller

Disliked: Staff & service
Place was dirty and staff was rude it smelled made me wait for them to try and check in
Stayed 3 nights in Jun 2020
Response from kenny on 9 Jun,2020
i am going out side i am the manager my wife call me for the reservation and i tell them ask for smoking or non smoking and i tell them but the guy dont want wait my wife tell them i so you room but he dont want wait he just left. sorry for inconvinance.my staff is not rude Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2020
Response from kenny on 2 Jun,2020
Thanks

8/10 Good

R Karen

Liked: Staff & service, room comfort
Quaint motor lodge
Quaint 1950s type motor lodge! Yes, it is old, but the people were accommodating and the area was quiet and safe. If you don't care about fancy, this is a great place at a great price. Even had a refrigerator and microwave!
Stayed 3 nights in Jun 2019
Response from kenny on 8 Jul,2019
Thanks

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2019
Response from kay on 12 May,2019
thank you

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very 70s, but very clean, and overall a good experience, not a vacation resort by any means, but a great place to crash for the weekend if traveling
Stayed 2 nights in May 2019
Response from kenny on 7 May,2019
Thanks

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jay on 13 Apr,2019
We are sorry you weren't pleased with your stay, but not every hotel is a 5 star hotel. As well as if you wanted better service you wouldn't gone to one. We are a small business and we don't take customer sovereignty to the extreme. Thank You

4/10 Poor

Bill, Lacarne, OH

Disliked: Cleanliness, property conditions & facilities, room comfort
Arranged to pay through Expedia, the hotel staff required me to pay when I arrived. Worried about being charged twice.
Stayed 1 night in Nov 2018
Response from kenny on 14 Nov,2018
Thanks

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated rooms, the pipes on bathroom sink were taped up with what appeared to be duct tape. No heat except in bathroom. No TV remote. Beds were uncomfortable.
Stayed 1 night in Mar 2018
Response from kenny on 20 Mar,2018
we are new manegement we work one by one room we fix problem. Thanks

10/10 Excellent

Miles, Dublin, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Old School Motel
Retro motel Retro room! Quiet! Host Kenny was very nice! Would stay again!
Stayed 1 night in Sep 2017
Response from KENNY on 7 Nov,2017
THANKS

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Thanks

8/10 Good

Laura

Liked: Staff & service, room comfort
My husband and I need a cheap getaway and we got it at Kenwood. We had a relaxing time, it was quiet and the bed was comfy.
Stayed 2 nights in Aug 2017
Thanks laura

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Hotel was fine for the price.
Stayed 1 night in Aug 2017
Thanks we are new owner i am improve very soon kenny

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
the stay...
HMM, well the location is outdated, however the room was clean and sufficient for my requirement. The front desk gentleman was very pleasant and kind. toiletries left a lot to be desired (went to Walmart to buy soap) , not enough soap to lather for a shower, no other items but towels, bed was very comfortable, A/C worked well. Even though its outdated and minimal it was good.
Stayed 3 nights in Aug 2017
Hi i am e new owner we just bought the business i improve one by one evrithing very soon. Thanks

4/10 Poor

Rhonda M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thanks we are new owner we try to fix problem.

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
This is a never-again for me. Like something from the 1940's!
Stayed 1 night in Jun 2017
Hi i am nw owner i renovation one by one room i just last month we bought the motel. THANKS KENNY

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Budget but OK
If you need a place to stay in this town you are OK here. It is low budget but the owner was nice and helpful. This is a low budget hotel used mostly by energy company field construction crews. But there is nothing wrong with that. Just don't expect any frills and you shouldn't be disappointed.
Stayed 1 night in Jun 2017
Hi James thanks for ill your rivew .but i upgred everthing one by one. Thanks kenny

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean place, no frills, good price.
A well-run and very friendly no-frills motel at a good price. If you want a bed, peace and quiet and a friendly face for $50, this is the place for you.
Stayed 1 night in Jun 2017
Thanks

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family emergency
First off, the customer service was excellent and I usually don't get to say that a lot these days. The manager just bought the property a week before our stay and was on top of his game. The room was clean and comfortable, the bed was a dream. The only things I have negative comments to say is that the drive way was like going off roading, very pitted with potholes, and the other was the bathtub needed to be replaced. But it is an older property and it will take the new management some time to update the property. But these small complaints are nothing. I would stay here again hands down. Good job.
He is nice person Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
strong smell of cleaning fluid left and found another hotel

6/10 Okay

Tim, New buffalo

Ok
Ok

2/10 Terrible

Jill, Michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst
By far the worst place I have ever stayed. Sheets did not fit the beds and came off within seconds. Every appliance plugged into one power cord; I'm certain this would never pass code. The room and the front office have a really strange smell - chemical. The grounds were covered in dog poop....I and the other guest picked up ours but the permanent residents let their dogs run free and go where ever. Room was cramped and filthy. Never again. Place should be condemned.
All appliances in one outlet
Frig and microwave on a TV tray
Filthy walls. 7 inch clearance between bed and closet

8/10 Good

Edward, Ohio

Liked: Cleanliness, staff & service
All rooms are the same when sleeping!
Low price hotel 40 miles from an event I wanted to see on a Saturday night. Friendly staff and efficient check in, exterior of motel deteriorated and old furniture in breezeway. But room was clean, tv was good, bed was ok and the location was perfect.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not too bad.. Not too great
Very clean and great customer service.. The motel is outdated and the rooms is kinda small, especially the bathroom..

10/10 Excellent

Kelly, Thornville, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and great location. Will definitely be back!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old run down smelled of mold.