Independent, Kenya Coast hotels

"Very nice hotel "

"From the moment we arrived at Diani Reef Beach Resort & Spa, the staff made us feel genuinely welcome and looked after. Every member of the team was warm, attentive and incredibly professional – nothing was ever too much trouble. What stood out most for us was how personal the service felt: friendly smiles, remembering our preferences, and always checking that we were comfortable and enjoying our stay. They created a relaxed, homely atmosphere while still being very efficient. The room was spotless and well presented, the grounds are beautifully kept, and the facilities are excellent – but it’s really the people who take this hotel to another level. We left feeling very well cared for and would happily return. Highly recommended."

"A+"

"Yes, enjoyed my stay "

"We were allocated a very spacious room with 2 4 poster beds . Also had a sunny balcony on the mornings Rooms were cleans every day with fresh towels and free bottles of water supplied "

"Everything was so exceptional so clean, welcomg staff, amazing food and great drinks "

"There was amazing air con every time we walked into the room we almost got to cold when we arrived the the room was spotless and also offer's to clean your room at any point during your stay the bar and all the restraunts were outstanding with amazing food and drink.they also had a lovely view overlooking the beach and you could go and enjoy a day on the beach then staff at Diani sea resort were absolutely incredible they always were up for fun in joyful way ,they were extremely kind and helpful and always put as much time and effort as they can with a positive energy they also go out of their way to make really fun activities for both adults and kids. Overall this place was absolutely AWESOME 👍"

"Excellent and friendly staff. Clean room, modern in the block we stayed in. Large 4 pools, 3 restaurants. Nice beach area . "

"Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!"