Kepala Batas Holidays

Conflicted… on one hand the staff is great on the other, internet is painfully slow to the point where you can’t do much at times. Bed is hard and not comfy, “hot” water pretty much cold and the room I was assigned was noisy to the point I couldn’t sleep 3 out of 9 nights. But staff and location is great.

The rooms were large with a separate office / luggage area. Classic building in great condition. Staff was excellent. And easy to get to a variety of locations in the city. Definitely would stay here again.

The room was lovely, extremely comfortable bed and pillows, regular room service with cleaning, my only frustration was nobody on the desk spoke decent English, so the communication was difficult, also you couldn’t order a coffee until 11am which I thought was ridiculous as when I was heading out earlier of a morning it would have been nice to grab a take away coffee, and also they only have full cream milk, which I can’t have, so many people require either soy, almond or skim milk.. also when I enquired at the desk about accessing Netflix and YouTube for my tv in my room, I was advised you only have access link if you have a android mobile, and I have an I phone as alot of people do, I found this rather disappointing.. the area location on the beach was absolutely beautiful..